Workflow Administrator/ GP Assistant in Brentwood inBrentwood PUBLISHED SUN 8 JUN 2025 Jump to job information section

Tile House Surgery has an opportunity for a workflow administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full-time basis for 37.5 hours per week, Monday to Friday.

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

• Scan and read letters received into the surgery either by post, internal or electronically. Action all letters within a workflow package, sending to the appropriate person/team - full training is provided.
• Accurately code diagnoses, procedures, and investigations into patient records.
• Identify urgent or complex documentation and ensure it is dealt with promptly, following established protocols.
• Liaise with GPs and other team members as necessary.
• Dealing with incoming emails appropriately as per practice policy.
• Maintain up-to-date, accurate patient records.
• Contribute to efficient record-keeping and patient care.
• Work to agreed targets and deadlines.
• The recording of and administration of all GPR and Insurance reports, Subject Access Requests and any other forms/letters required from GPs.
• To receive and dispatch mail.
• Any other duties which may be required, appropriate to the role.

About us

If you would like to find out more information about this role, please see the attached job specification.