Service CoordinatorinPeterboroughinPeterboroughPUBLISHED TUE 24 DEC 2024
Greater Peterborough NetworkrdBy3SPw
Opportunity to make a meaningful impact on patient care and outcomes.
Supportive and collaborative working environment that values contributions.
Chance for personal and professional growth within a dynamic team.
Ability to promote a positive working culture and encourage staff participation.
Responsibility for coordinating patient care, improving services, and ensuring effective communication.
Engagement with a variety of healthcare professionals and patients, enhancing communication skills.
Involvement in service development and improvement initiatives, contributing to the advancement of healthcare services.
The Service Coordinator role with Greater Peterborough Network involves coordinating high-quality and effective patient care through collaboration with healthcare teams while fostering a positive working culture. Key responsibilities include managing inbound referrals, addressing patient and family queries, updating patient records during multidisciplinary team meetings, coordinating follow-ups with clinical teams, liaising with hospitals and practices regarding patient care, processing patient discharges, and reporting incidents or complaints to the Service Manager. This position emphasises the importance of effective communication within a supportive environment, allowing for both professional growth and meaningful contributions to service improvement.
The role seeks candidates passionate about patient care who are eager to be part of a dynamic team that prioritizes safety, quality, and effective communication among all stakeholders involved. Additional duties may arise in alignment with NHS policies, ensuring the coordinator plays a vital role in maintaining high standards of patient care.
The role seeks candidates passionate about patient care who are eager to be part of a dynamic team that prioritizes safety, quality, and effective communication among all stakeholders involved. Additional duties may arise in alignment with NHS policies, ensuring the coordinator plays a vital role in maintaining high standards of patient care.
Opportunity to make a meaningful impact on patient care and outcomes.
Supportive and collaborative working environment that values contributions.
Chance for personal and professional growth within a dynamic team.
Ability to promote a positive working culture and encourage staff participation.
Responsibility for coordinating patient care, improving services, and ensuring effective communication.
Engagement with a variety of healthcare professionals and patients, enhancing communication skills.
Involvement in service development and improvement initiatives, contributing to the advancement of healthcare services.
This role offers an exciting opportunity to make a meaningful impact by supporting the delivery of high-quality, safe, and effective patient care. As a key member of our team, you'll play an integral part in coordinating patient care, improving services, and ensuring excellent communication between patients, families, and healthcare teams.
We are proud to foster a supportive and collaborative working environment where your contributions will be valued, and you'll have the chance to grow both personally and professionally. If you are passionate about patient care and looking to be part of a dynamic, forward-thinking team, we'd love for you to join us!
- Deliver high-quality, safe, and effective patient care as part of a collaborative team.
- Promote a positive working culture by encouraging staff participation in service development and improvement.
- Manage inbound referrals and respond appropriately to patient and family queries.
- Update patient records with care plans during MDT meetings.
- Coordinate follow-ups with the clinical team and liaise with hospital teams and practices regarding patient care.
- Process patient discharges and ensure all care-related tasks are completed.
- Report incidents, complaints, and escalations to the Service Manager.
- Perform additional duties in line with NHS policies and legislative requirements as necessary.
About us
- Ensure the provision of high quality, safe and effective patient care
- Work collaboratively as a key member of the team, promote a positive working culture, encouraging staff participation and involvement in developing and improving the service
- Actioning inbound referrals appropriately
- Dealing with queries from patients / family members
- Updating patient records during MDT meetings with plans
- Coordinating with the clinical team for any follow ups
- Liaising with the hospital teams regarding patient care
- Liaising with practices regarding patient care
- Processing discharges once patients care has ended
- Report any issues/ incidents/complaints/escalations to the Service Manager
- To undertake any other duties commensurate with the post and to react to statutory, legislative and NHS policy within the scope of the role
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
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