MEDICAL RECEPTIONIST/ ADMINISTRATOR in London inLondon PUBLISHED WED 11 JUN 2025 Jump to job information section

Depending on experience PERMANENT

Woodgrange Medical Practice rBuYIcNo

Job description

We require a Medical Receptionist/Administrator Mon-Fri 08:00pm -14:00 pm with initiative, drive, strong interpersonal, admin and IT skills. Previous reception/ admin and/or customer services skills are desirable. Join our happy and dedicated team providing quality care to a diverse population.

Ensuring confidentiality

Receiving and directing patients

Reception duties

Running appointment system, surgeries and clinics

Taking messages and details of visit requests

Dealing with patient Enquiries e.g. test results

Manage document management and online consultations

Monitor practice email daily

Generate repeat prescriptions

Familiar with EPS and online requests

Ad hoc duties as and when required by the Practice

About us
Ensuring confidentiality
Receiving and directing patients
Reception duties
Running appointment system, surgeries and clinics
Taking messages and details of visit requests
Dealing with patient queries e.g. test results
Register new patients following practice policy
Removal of patient records
Manage document management and online consultations
Monitor practice email daily
Accept and log deliveries
Follow daily reception rota
Generate repeat prescriptions
Familiar with EPS and online requests
Scanning of letters and patient correspondence
Use of computer as directed
Use of software packages e.g: Microsoft Word, Excel and PowerPoint
Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments
Open post and distribute> Leave private and confidential marked post in PM tray
Attend meetings
Attend courses as and when required by the Practice
Checking and maintain stocks of forms and stationary
Maintenance of beverages/washing up and general tidiness of the premises
Evening staff to ensure practice is fully vacated and all end of days checks carried out
Receiving and checking deadlines to meet practice targets
Photocopying, scanning and filing
Prepare and participate in CQC inspection in conjunction with other delegated practice staff
Admin duties including secretarial support including typing as and when required
Support admin team and practice manager
Ad hoc duties as and when required by the Practice

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.