Operations Manager - Locality Community Nursing & Therapies inAbingdon inAbingdon PUBLISHED THU 9 JAN 2025

Band 8a: £53,755 to £60,504 a year per annum | pro rata PERMANENT
DENTISTRY NHS ON-CALL WEEKEND

Oxford Health NHS Trust rH27iWzC

The Operations Manager for Locality Community Nursing & Therapies at Oxford Health NHS Trust in Abingdon will oversee the operational management of District Nursing and Community Therapy services. This role entails planning, coordinating, and delivering high-quality care while developing teams and ensuring effective service management. The ideal candidate should have experience in leading large teams, a passion for patient care, and the skills to contribute to budget management and quality improvement initiatives.

Additionally, the Operations Manager will be responsible for line management, including recruitment and staff development, and will participate in the service management on-call rota. The position may require working unsocial hours and entails close collaboration with clinical leads to maintain care standards and align services with local and national priorities.

We are seeking a dedicated and experienced Operations Manager to join our team within the Community Health Services, Dentistry & Primary Care directorate of Oxford Health NHS Foundation Trust. You will be responsible for the operational management of Locality Therapy and Nursing services, contributing to planning, coordinating, delivering, and evaluating high-quality care. This role involves developing teams and services and ensuring the delivery of high-quality care.We are seeking people who enjoy being pro-active, have the experience and skills required to lead a large team and are passionate about patient care. If this sounds like your area of expertise and you're looking for a new opportunity where you can make a difference to community services then we'd love to hear from you!

As our Operations Manager, you will play a crucial role in ensuring the smooth operation of District Nursing and Community Therapy services in Oxfordshire. Your responsibilities will include taking a lead role in developing teams and services and to ensure the delivery of high quality care. Your contributions will directly impact patient care and experience.

You'll also be responsible for the operational management of the service areas, contributing to planning, co-ordinating, budget management, workforce development and delivering quality improvement.

This role will be part of the relevant service management team on call rota and may involve working unsocial hours during evenings and at weekends as well as working in hours as service need dictates to attend Oxford Health NHS Foundation Trust meetings as required.

Please refer to the job description attached for a comprehensive list of duties

About us

Ensure that the delivery of the clinical service develops in line with local and national strategic priorities, remains within budget, is equitable and involves service users in any development.

Responsibility for the line management of staff, including recruitment and ensuring all staff participate in appraisal, continuous professional development (CPD) and mandatory training.

Manage a delegated budget.

Take the lead in specific Directorate / organisation project work.

Deputise and provide support for the Senior Operations Manager as required.

Work in partnership with Nurse and AHP clinical leads to ensure clinical standards and support matrix working.

Please refer to the job description and guidance notes attached for further information on this role

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an Operations Manager - Locality Community Nursing & Therapies: Click to view

To work as an Operations Manager in the UK, you will need a combination of technical, managerial, and interpersonal skills. Here are some key skills that are typically required for the role:

1. Leadership Skills

- Ability to motivate and guide teams.

- Conflict resolution and team-building capabilities.

2. Analytical Skills

- Proficiency in data analysis to evaluate operations and implement improvements.

- Ability to analyze complex information and make informed decisions.

3. Project Management

- Experience in planning, executing, and finalizing projects within defined constraints.

- Familiarity with methodologies like Agile, Lean, or Six Sigma can be advantageous.

4. Financial Acumen

- Understanding of budgeting, financial reporting, and cost control.

- Ability to analyze financial data to make operational decisions.

5. Communication Skills

- Excellent verbal and written communication for liaising with stakeholders.

- Ability to present information clearly and persuasively.

6. Problem-Solving Skills

- Strong ability to identify problems and develop practical solutions quickly.

- Creativity in overcoming operational challenges.

7. Process Optimization

- Knowledge of process improvement methodologies.

- Experience in evaluating and redesigning processes for efficiency.

8. Technical Proficiency

- Familiarity with operational software and tools (e.g., ERP systems).

- Basic understanding of relevant technologies that support operations.

9. Customer Focus

- Understanding customer needs and aligning operations to exceed expectations.

- Experience in managing customer relationships and feedback.

10. Time Management

- Strong organizational skills to prioritize tasks and manage competing deadlines.

- Ability to delegate appropriately and oversee multiple operations.

11. Industry Knowledge

- Insight into the specific industry you are operating in (e.g., manufacturing, retail, healthcare).

- Understanding of relevant regulations and compliance requirements.

12. Adaptability and Flexibility

- Comfort with change and ability to adapt strategies in a dynamic environment.

- Resilience in managing unexpected challenges in operations.

13. Networking and Relationship Management

- Building relationships with suppliers, vendors, and stakeholders.

- Negotiation skills to secure beneficial terms and agreements.

14. Staff Development

- Skills in training and developing team members.

- Commitment to continuous improvement and professional development within the team.

Education and Experience:

While not strictly a skill, having a relevant degree (e.g., in business management, operations management, or a related field) and experience in an operations role can significantly enhance your qualifications. Professional certifications (like those from APICS or the Chartered Institute of Logistics and Transport) may also have value.