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Health Records AssistantinPlymouthinPlymouthPUBLISHED TUE 12 NOV 2024

Band 2  PERMANENT 
HIVNHS

University Hospitals Plymouth NHS Trust

The Health Records Assistant at University Hospitals Plymouth NHS Trust is responsible for maintaining a high-standard Health Records Service, ensuring the integrity and security of health records within the Trust's Central Records Library, which includes Main Office, Pre-file, and Archive areas. Key duties involve the efficient management of patient records, including pulling, filing, and culling, as well as handling telephone and written requests for case notes. The role requires meticulous attention to detail, adherence to the Records Management Code of Practice 2021, and the ability to work across various areas of the library as needed.

Candidates should demonstrate recent relevant experience and may be prioritized if they are internal staff or hold 'Priority' or 'At Risk' status. The position emphasises teamwork and a proactive approach to resolving storage issues and ensuring that patient records are professionally managed and readily available to support clinical activities. The Health Records Assistant will also assist supervisors, generate electronic lists for records retrieval, and engage in the retention and destruction processes of health records as dictated by Trust policies.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us a bit about your background and what prompted you to apply for the Health Records Assistant position at University Hospitals Plymouth NHS Trust?
2. What do you understand about the importance of confidentiality and data protection in handling health records?
3. How do you prioritise your workload when faced with multiple requests at the same time?
4. Can you describe your previous experience in managing health records or a similar administrative role? What were your key responsibilities?
5. Give us an example of a time when you had to ensure the accuracy and integrity of health records. What steps did you take?
See all questions
1. Can you tell us a bit about your background and what prompted you to apply for the Health Records Assistant position at University Hospitals Plymouth NHS Trust?
2. What do you understand about the importance of confidentiality and data protection in handling health records?
3. How do you prioritise your workload when faced with multiple requests at the same time?
4. Can you describe your previous experience in managing health records or a similar administrative role? What were your key responsibilities?
5. Give us an example of a time when you had to ensure the accuracy and integrity of health records. What steps did you take?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Health Records Assistant:
To work as a Health Records Assistant in the UK, you will need a combination of technical, interpersonal, and organizational skills. Here are some key skills and qualifications that are typically required:
Essential Skills:
1. Attention to Detail: Health Records Assistants must be meticulous when managing patient records to ensure accuracy and confidentiality.
2. Organizational Skills: The ability to maintain and organize health records efficiently is crucial. This includes managing both physical and electronic records.
3. IT Skills: Proficiency in using computer systems and software for managing electronic health records (EHRs) is essential. Familiarity with databases, spreadsheets, and health information systems is important.
4. Communication Skills: Strong written and verbal communication skills are necessary for interacting with healthcare professionals and patients, and for accurately documenting information.
5. Confidentiality and Data Protection: Understanding of confidentiality protocols and data protection laws (such as the GDPR) to maintain the integrity and privacy of patient information.
6. Teamwork: Ability to work collaboratively with healthcare staff, including doctors, nurses, and administrative personnel, to ensure patient information is accessible and accurate.
7. Problem-Solving Skills: Ability to address issues that may arise regarding records management and to find solutions efficiently.
8. Basic Knowledge of Medical Terminology: Familiarity with medical language can be helpful for accurate documentation and understanding healthcare information.
Qualifications:
- Educational Background: Although not always mandatory, having a GCSE or equivalent in English and Maths is often required. Some employers may prefer candidates with A-levels or further qualifications in health information management or administration.
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, can be beneficial. Some employers may seek candidates with specific experience in health records management.
Additional Considerations:
- Training: Many employers provide on-the-job training, so a willingness to learn and adapt to the specific systems and protocols of the organization is valuable.
- Professional Development: Continuing education in health information management or related fields can enhance career prospects and expertise.
 


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