Support Worker in Totton inTotton PUBLISHED MON 3 NOV 2025 Jump to job information section
£12.5 per hour
PERMANENT
Agincare Group r539rIhhc
Job description
Support Worker Job details Posting date: November 2025 Salary: £12.5 per hour Additional salary information: Competitive Hours: Full time Closing date: 02 December 2025 Location: Totton, SO40 2HR Company: Agincare Group Job type: Permanent Job reference: agincare/TP/67897/1Apply for this job Summary *Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 of the Equality Act 2. This is because the role involves providing personal care to women, where it is necessary to preserve their dignity and privacy . Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with complex support needs who rely on our services. You will need to be enthusiastic, have great people skills, and a positive and proactive approach to your role, supporting individuals with Learning Disabilities, Autism, Mental Health and complex needs. Where you’ll be working: Totton Located on the outskirts of Totton, we are supporting an individual to live independently in their own home. Offering supporting living, encouraging and enabling people to live as independently as possible within their own homes and accessing the local community & facilities. We are looking for support workers to join our amazing team, to continue delivering outstanding outcomes. We are Looking for a female Suppor t Worker to assist our Client Sophie. Are you someone who can bring calm, patience, and a sense of fun to someone’s day?We’re looking for the right person to join a small team supporting a strong-willed woman with a great sense of humour and a big heart. While she may not always be able to tell you verbally what she wants, she communicates in her own way – and when trust is built, her personality truly shines.Building that trust is key, so we’re looking for someone who is reliable, empathetic, and takes time to really listen and understand. She enjoys the simple things in life: playing board games, spending time with animals (especially cats and horses!), and trying new activities with the right encouragement and support.Emotional support is just as important – someone who can offer reassurance and help her feel safe and understood. You’ll need to be a calming influence, have great communication skills, and be comfortable working at her pace, while gently encouraging her to engage in new things when she’s ready. If you’re kind, respectful, and up for a role that’s as rewarding as it is meaningful, we’d love to hear from you. As an Agincare employee you’ll enjoy: • £12.50 per hour • Refer a friend scheme earn up to £500* • Outstanding career development • Fully funded training and career development • Blue Light card discount package • Company pension scheme What is required from you? A minimum of 12 months on your right to work Due to the location of the service you will need to Drive and have access to your own Car How we achieve our outcomes with the people we support. As part of your day to day work you will be offering the following; Encouraging– people to play active roles in the communities in which they live, to encourage independence. Supporting – Activities of daily Living including social activities, personal care, routines, planning and preparation of meals and budgeting. Communicating- effectively communicate using people’s chosen methods Engaging- promoting and motivating people we support to enhance their quality of life Specialising- supporting people who may need positive behavioural support approaches Recording- keeping accurate records & reporting changes in health or circumstances of service users to management Team player – Working as part of a team, as well as being able to work using your own initiative. About Agincare ‘We’re a family run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow.We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all. *Subject to terms and conditions CWEN
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

inTotton
50.9141239 -1.4985934 Totton, England, United Kingdom
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