Senior Support Worker - Langdown in Woking inWoking PUBLISHED WED 15 OCT 2025 Jump to job information section
Job description
Senior Support Worker - Langdown Job details Posting date: 15 October 2025 Hours: Full time Closing date: 14 November 2025 Location: Woking, Surrey, GU22 7QQ Company: Surrey County Council Job type: Permanent Job reference: SCC/TP/287916/4_1760539935 Apply for this job Summary The starting salary for this role is £29,697 per annum, working 36 hours per week. Please be aware that unfortunately this role is not eligible for visa sponsorship at this time. We are excited to be recruiting a full time Senior Support Worker at Langdown Houses, West Molesey. Langdown is a Supported Living service for adults with learning disabilities. It comprises of a cluster of houses in West Molesey. We use a person-centred approach to support individuals with daily living tasks, personal care, access to leisure pursuits, education, skills development and social networks within the local community. We are looking for people who are motivated and committed to improving individual's lives and have a desire to empower and promote independence. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources In addition to the above, we also offer our Senior Support Workers the following: Weekend and Bank Holiday Enhancements - 50% extra pay per hour worked Sleep-in Enhancement - £45 per sleep-in Free on-site parking for staff All training hours are paid A thorough induction About the role We support people with daily living tasks and personal care, and help enable access to leisure pursuits, education, skills development, and social networks within the local community, using a person-centred approach. The working pattern is rolling and will include shifts including early mornings, evenings and sleeping-in shifts. An interest and desire to support people with learning disabilities is essential but Surrey County Council's mandatory training and additional specific training will be provided. As a Senior Support Worker, your responsibilities will include: Managing the service delivery and day-to-day operations of a staff team within one of the homes Providing guidance and supervision as well as supporting staff to ensure the well-being of all who we support Assisting the whole service (10 houses) in the absence of the management team To ensure that individual care plans are implemented and that the personal and health care needs of service users are met To work with colleagues, families and professionals to ensure the well-being of all individuals and effective service delivery and to contribute with them to the development of the service within the establishment To ensure compliance with legislation, departmental policies and procedures and to ensure that practice meets the requirements of Health and Safety and Equal opportunities policies Shortlisting Criteria In order to be considered for shortlisting, your CV and Personal Statement will clearly evidence: An understanding of the sensitivity to the needs of people with learning disabilities. A willingness to encourage and support people with learning disabilities to access activities and facilities in the community. Respect for the cultures and beliefs of the people we support. The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person-centred approach. A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role. Competence in using MS Office products (as this role includes report writing, key working and care planning) Due to the needs of our Home residents, possession of a full UK Driving Licence and the willingness to drive is an essential requirement for this role. You don't need to own your own vehicle but a Licence is essential for you to be able to use one of our fleet of cars to support our residents in their activities outside of the homes. As part of your application you will be asked to upload your CV and answer the following 3 application questions: Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that you can bring to this role? What three qualities do you have that would make you a good Senior Support Worker and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability? The job advert closes at 23:59 on 28/11/2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Working as a Senior Support Worker in the UK requires a combination of interpersonal, practical, and organizational skills. Here are some key skills and qualifications that are typically expected:
Interpersonal Skills
1. Communication Skills: Clearly conveying information to clients, families, and team members is crucial. This includes both verbal and written communication.
2. Empathy and Compassion: Understanding and addressing the emotional and psychological needs of clients, particularly those who may be vulnerable or experiencing difficulties.
3. Teamwork: Collaborating with other healthcare professionals, support workers, and agencies to provide comprehensive care.
Practical Skills
4. Personal Care Skills: Assisting clients with daily living activities, such as bathing, dressing, and meal preparation.
5. Crisis Management: Ability to remain calm and make decisions in emergency situations.
6. Health and Safety Awareness: Understanding health and safety regulations related to the care environment and ensuring a safe setting for clients.
Organizational Skills
7. Time Management: Effectively managing time to attend to multiple clients and ensuring that all care plans are implemented.
8. Record Keeping: Accurately documenting client progress, incidents, and communications as required by care regulations.
Leadership Skills
9. Supervisory Skills: Leading and mentoring junior staff, offering guidance, and conducting performance reviews.
10. Conflict Resolution: Handling conflicts or issues that arise within the team or with clients, finding resolution through negotiation and effective communication.
Knowledge and Qualifications
11. Qualifications: Typically, a Level 2 or Level 3 Diploma in Health and Social Care is required. For senior roles, a Level 5 Diploma or equivalent in Leadership and Management in Health and Social Care may be preferred.
12. Understanding of Care Standards: Familiarity with legislation, policies, and best practices in social and health care, including the Care Act and the Mental Capacity Act.
13. Specialized Knowledge: Depending on the role, knowledge in areas such as mental health, learning disabilities, or elderly care may be needed.
Continuous Professional Development
14. Training in Relevant Areas: Ongoing training in first aid, safeguarding, health and safety, and specific conditions related to the client group.

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