Mental Health Support Worker in Cambridge inCambridge PUBLISHED FRI 31 OCT 2025 Jump to job information section
£25,760 to £27,339 per year
PERMANENT
People Potential Possibilities riAWMHsxD
Job description
Mental Health Support Worker Job details Posting date: 31 October 2025 Salary: £25,760 to £27,339 per year Additional salary information: Excellent Plus Benefits Hours: Full time Closing date: 29 November 2025 Location: Cambridge, CB21 5ED Company: People Potential Possibilities Job type: Permanent Job reference: RB/CA/30B Apply for this job Summary Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support. The Role We are looking for dedicated and positive people to work with us in Cambridgeshire as part of our Mental Health Accommodation Pathway. Our service operates 24/7 and consists of 17 houses in Cambridge to provide practical and emotional support to the people who live in our services to help them build their confidence to live independently. Our service is part of a wider accommodation pathway in which P3 delivers support to 109 people across Cambridgeshire. Referrals are made by mental health professionals and we work closely with them to ensure the people we support are successful in their journey with us. There are lots of opportunities to work in different environments across the pathway with people who have varying levels of need. The successful candidate will be self motivated, solution focused, dynamic and have a genuine passion and commitment to working with people with mental health needs. What We Offer Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays. Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions. Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit. Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments. Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony. Discounts – access to Paycare Perks and Tickets for Good. Personal development opportunities – including mentoring, training, secondments, job shadowing, and more. Enhanced sickness pay – based on your length of service. Earning Potential – optional overtime and refer a friend bonus scheme. Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car. Please note P3 reserve the right to close this advert earlier than the stated closing date. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support Worker:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
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52.1950798034668 0.13127289712429047 Cambridge, England, United Kingdom 
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