Mental Health Support worker in Newmarket inNewmarket PUBLISHED THU 30 OCT 2025 Jump to job information section
£12.69 to £14.94 per hour
PERMANENT
The Cambian Group rmJ4kU4Nc
Job description
Mental Health Support worker Job details Posting date: 30 October 2025 Salary: £12.69 to £14.94 per hour Additional salary information: Competitive Hours: Full time Closing date: 28 November 2025 Location: Newmarket, CB8 7LF Company: The Cambian Group Job type: Permanent Job reference: 21478 Apply for this job Summary Job Opportunity: Children’s Residential Mental Health Support Worker – Newmarket Location: Newmarket Hours: 8am-8:30pm or 8pm-8:30am Rate of Pay: £12.69 - £14.94 Sponsorship: Unfortunately, we are unable to offer sponsorship at this time. Are you a compassionate and resilient individual looking to make a difference during the quiet hours? Join our dedicated team as a Support Worker in a children’s residential mental health setting in Newmarket. We provide care and support for children and young people with emotional and behavioural challenges, and your role will be vital in ensuring a safe, calm, and supportive environment throughout the night. Key Responsibilities: Provide overnight supervision and emotional support for children and young people Ensure safety, security, and comfort during night hours Respond to any emotional or behavioural needs that may arise Maintain accurate records and handover reports Support morning routines as the shift ends Requirements: Previous experience in a care, support, or residential setting is desirable Calm, empathetic, and dependable nature Must be 21 years or older due to residential childcare regulations Ability to stay alert and responsive throughout the night Right to work in the UK – no sponsorship available What We Offer: Competitive pay: £14.94 per hour Supportive and friendly working environment Training and development opportunities A meaningful and rewarding role supporting young people at a critical time in their lives Apply now and be part of a team that changes lives – one night at a time.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support worker:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.

inNewmarket
52.24487999999999 0.407962 Newmarket, United Kingdom
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