Support Worker in Suffolk inSuffolk PUBLISHED TUE 28 OCT 2025 Jump to job information section
HomeCareDirect Ltd rb8LcmsVQ
Job description
Support Worker Job details Posting date: 28 October 2025 Salary: £15.50 per hour Hours: Full time Closing date: 27 November 2025 Location: Suffolk, Eastern England Remote working: On-site only Company: HomeCareDirect Ltd Job type: Permanent Job reference: ZR5Apply for this job Summary Support Worker Job Ref Number: ZR5Location: Suffolk, East Anglia Hours: 2 posts at 30 hours per week Pay: £15.50 per hour About HomeCareDirect HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities. Why Join Us? As a valued member of our team, you’ll enjoy: Competitive Pay & Benefits • Company pension scheme • Enhanced bank holiday pay • Paid training Ongoing Support & Recognition • Dedicated Regional Care Lead & Nurse support • 24/7 on-call assistance • Employee perks, including: o Blue Light discount card o Long Service Awards o PA of the Quarter Awards o 24/7 confidential wellbeing support via Spectrum Life The Role As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client. The hours of work will be 8am to 8pm and will be on a 2-week rolling rota; week one 2 shifts, week two 3 shifts, which will work out at 30 hours per week. Flexibility will be required to meet the needs of the client. About the Client & Your Responsibilities Our client is a young lady in her 20’s who has cerebral palsy, learning disabilities and epilepsy and requires 24/7 support at home and out in the community to help her live her life to the fullest. Her favourite thing to do is go to the arcades and play on the 2p machines. She also enjoys watching television, her favourite programme being the Tweenies. Training & Support We provide comprehensive, paid training (to CQC standards) before your start date, covering: • Full induction • Safeguarding Adults • First Aid / Food Hygiene / Health & Safety • Personal Care / Moving & Handling / Medication Administration • Autism / Challenging Behaviours • Cerebral Palsy / Epilepsy All training must be completed prior to start date and is paid at minimum wage. Who We’re Looking For Driver with a full UK licence is essential An understanding of learning disabilities, cerebral palsy and epilepsy is essential, having experience would be an advantage Previous experience with oxygen therapy is desirable A compassionate, reliable, and committed individual Commitment to long-term, person-centred care Join a Team That Cares At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards. A full, enhanced DBS certificate will be obtained for this role. At HomeCareDirect, we pride ourselves on delivering high standards of care and professionalism and we know that starts with our people. If you’re looking to join a growing team where you’ll be valued, supported, and have a genuine impact, we’d love to hear from you. Please only apply if you have the right to work in the UK. We are unable to offer sponsorship.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
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52.27137756347656 1.072148680686951 Suffolk, England, United Kingdom 
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