Mental Health Support Worker - Young Adults Team in Ashford inAshford PUBLISHED FRI 10 OCT 2025 Jump to job information section
PERMANENT
CNWL NHS Foundation Trust rhiwbz7IF
Job description
Mental Health Support Worker - Young Adults Team Job details Posting date: 10 October 2025 Salary: Not specified Additional salary information: £28,860 - £31,671 per annum. incl HCAS Fringe (pro rata if part time) Hours: Full time Closing date: 09 November 2025 Location: Ashford, Middlesex, TW15 3JZ Company: CNWL NHS Foundation Trust Job type: Permanent Job reference: 7536586/333-D-HJ-1890 Apply for this job Summary A Vacancy at Central and North West London NHS Foundation Trust. Central andNorth WestLondon NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health,intellectualdisabilityand substance misuse services to the diverse and culturally rich communities we serve. In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated,innovativeand enthusiasticMental Health Support Worker - Young Adults Teamto join our forward thinking, friendly and expandingHealth & JusticeteamatHMP Bronzefield. Byjoiningour Prisons Health Care Team,you willnot only look after the healthcare needs ofour patientsresidingin secure environments, but who alsocanhave a real impact on promoting health and well-being.Our healthcare services work to a7-dayweek working model, to ensure our patient's healthcare isalways managed andmaintainedto the highest of standards. Our motto is“Caring NOT Judging”so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services tothose who may have offendedand those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion. Why not see what our staff say about working within ouraward-winningteams: https://jobsincare.com/job/jdwpBMAS0Wdm The purpose of this post is to work as a member of the multi-disciplinary clinical team within a prison healthcare setting. Your role would involve working compassionately with young adults with neurodevelopmental & mental health needs within the prison, either within the inpatient unit and/or on the main wings/houseblocks. You will focus on the holistic needs of service users, working across boundaries of care, organisations and roles coordinated through the Care Programme Approach within a trauma informed care framework. Central andNorth WestLondon NHS Foundation Trust offers its staff ongoing career progression through: • Monthly supervision • Annual personal development plans/appraisals • Access to exciting internal and external training opportunities. Excellent progression through various career pathway opportunities such as but not limited to: • Preceptorship Programme • Support and guidance with Revalidation • Hidden Gem and annual award ceremonies Excellent staff benefits, our benefit packages are amongst the best in London and include: • Health and wellbeing services • Season ticket loans • Cycle to work scheme • Relocation package*subject to meeting criteria* The trust also values itsstaff,and you are entitled to become a memberof MyTrustBenefits. MyTrustBenefitsis an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays,traveland entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages,lawand teaching. Allour sites in Surrey offer free use of the onsite leisure facilities and free parking for staff. Clinical: • To work together with the service user and where possible their carers in the drawing up of care plans encouraging and motivating service users to take an active role in their own care plan. • To contribute to the assessment, planning, implementation and review of care with the multi-disciplinary team • Help to identify early signs of relapse by monitoring the service user’s progress, level of functioning and mental state and alert the appropriate staff involved in the service user’s care. • To assist in the delivery of the therapy programme within the service by co-facilitating groups • To liaise with and refer service users to other healthcare services to ensure continuation of appropriate treatment • To be actively involved in regular multi-disciplinary risk assessments along with daily informal risk assessment when carrying out interventions • Report regularly to qualified staff • To maintain accurate, contemporaneous patient records as required by existing procedures, entering appropriate details on the service users case notes as necessary • Participate in the review of the service provided to clients overall and advise any changes to the supervisor • To undertake such other duties as may be determined from time to time within the general scope of the post • To accept and respect service users personal beliefs, uniqueness and identity. Professional: • To attending and actively participating in training sessions and team/Proximal network meetings. • Receive and utilise clinical supervision and appraisal to develop and maintain safe practice • To dress and behave in a professional manner appropriate to the role • To be able to function effectively as a member of a multi-disciplinary team • Liaise effectively across services. • To fully participate in the Trust’s performance review and personal development planning process on an annual basis. • To achieve and demonstrate agreed standards of personal and professional development within agreed timescales. • Maintain confidentiality at all times • Ensure service users are treated with dignity and respect • To contribute positively to the effectiveness and efficiency of the teams in which they works. • To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies. • To participate in Clinical Governance activities • To be aware of your responsibilities in line with the 1983 Mental Health Act and other relevant legislation Educational: • Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process. • To participate in the service line learning & development meetings and training Service Development and Delivery • To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific service user group, peer support and mental health. • To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these. • To be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate. • To read and understand the statutory requirements of the Mental Health Act 1983. • To attend clinical, business & service development meetings as required. • To raise the profile of peer support both within CNWL, and externally, through co-delivery of presentations, workshops, and participation in Trust –wide peer related projects and audits: and information sharing as required and as agreed with the line manager. This advert closes on Sunday 19 Oct 2025 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Useful skills for a Mental Health Support Worker - Young Adults Team:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.

inAshford
51.14509963989258 0.8739631175994873 Ashford, England, United Kingdom
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