Support Worker in NE4 8RR inNE4 8RR PUBLISHED FRI 10 OCT 2025 Jump to job information section
Exemplar Health Care Services Limited rYkQzWCJ0
Job description
Support Worker Job details Posting date: 10 October 2025 Salary: £12.21 per hour Additional salary information: (£12.31 on completion of Exemplar Care Certificate) Hours: Full time Closing date: 09 November 2025 Location: NE4 8RR Remote working: On-site only Company: Exemplar Health Care Services Limited Job type: Permanent Job reference: 292473JCQA Apply for this job Summary Position: Health Care Assistant Care home: Tyne Grange Location: Newcastle upon Tyne, NE4 8RR Contract type: Part time or full time permanent Rate: £12.21 per hour (£12.31 on completion of Exemplar Care Certificate) Care home CQC rating: Outstanding Are you an experienced caring and cheerful person with lots to give? Join us as our new Health Care Assistant at Tyne Grange care home in Newcastle upon Tyne. As a Health Care Assistant, you’ll support adults living with complex care needs to live their best lives. This role will give you a tremendous sense of achievement and pride – you’ll be making a real difference each and every day. And, you can be proud to work for one of the country’s leading providers. The number of our homes rated ‘Good’ and ‘Outstanding’ far exceeds the national average. About Exemplar Health Care Tyne Grange is part of Exemplar Health Care, a leading provider of nursing care for adults living with complex and high acuity needs. We support adults living with acquired brain injuries, complex mental health needs and neuro-disabilities, including those who display behaviours of concern. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About the role Our Health Care Assistants support people to live their best lives, whatever that looks like to them. No two days will ever be the same, but your day-to-day responsibilities will include: supporting people with their personal care assisting people at meal times understanding individual health and wellbeing needs encouraging and supporting people to take part in social activities, both in and out of the home promoting choice, dignity, independence and respect completing and maintaining care records. We have higher-than-average staffing levels when compared to other care providers. There are usually up to six colleagues on each unit that supports around ten people, giving you more time to spend with the people you support. Download our job description to read more: https://jobsincare.com/job/jdwpCKUxNuKg About you Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork. You’re also… experienced, with more than 6 months previous experience in a care role caring, kind, understanding and calm able to deal with, and defuse, challenging situations energetic and outgoing, with a positive, can-do attitude a great listener and communicator. You’ll put people at the heart of everything you do. Experience is essential for this role, and we’ll help you feel right at home from the start with our induction, buddy and ongoing training programmes. What we offer We offer great rewards and perks including: regular supervision, peer support, learning opportunities and career prospects access to wages before payday retail and lifestyle discounts free DBS check 24/7 counselling and support Blue Light Card eligibility. How to apply Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’. For an informal chat about joining us, call us on or email Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
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