Support Worker in Weston-super-Mare inWeston-super-Mare PUBLISHED TUE 28 OCT 2025 Jump to job information section
Job description
Support Worker Job details Posting date: 28 October 2025 Hours: Full time Closing date: 27 November 2025 Location: Weston-super-Mare, BS23 1DA Company: CARE CONCERN GROUP LIMITED Job type: Permanent Job reference: 1415161844 Apply for this job Summary Support Worker Care and Support - Serenita ARBD Care Home Contract: Full Time Salary: £12.21 Per Hour Shift Type: Days & Nights Available Contracted hours: 34.5 Serenita Care Home is a grand Victorian residence in Weston-super-Mare, just a short walk from the seafront and iconic pier. The home provides specialist support for individuals living with Alcohol-Related Brain Damage, including Korsakoff’s syndrome, promoting independence and dignity for up to 34 residents. We are now looking for a compassionate and reliable Support Worker to join our dedicated team. In this rewarding role, you will help residents live fulfilling, independent lives while ensuring their health, wellbeing, and happiness remain at the heart of everything you do. What We Offer £12.21 per hour Contracted to 34.5 hours per week Pension scheme, Paid DBS, Uniform provided Additional £2 per hour overtime 5.6 weeks annual leave (based on a full-time contract) Your Role As a Support Worker, you will play a key role in delivering person-centred care, supporting residents with daily routines, personal care, mobility, and social engagement. You will help residents build confidence, maintain independence, and make positive choices that enhance their wellbeing. From offering companionship and encouragement to ensuring a safe and comfortable living environment, you will be part of a close-knit team making a meaningful difference every day. What We’re Looking For NVQ Level 2 in Health & Social Care (preferred, but training can be provided) Previous experience in care is desirable, though a caring attitude and passion to help others are most important Empathy, patience, and the ability to build trusting relationships with residents Strong communication and teamwork skills A proactive and reliable approach, with commitment to high standards of care About Us Serenita Care Home is part of Care Concern Group, a family-owned, market-leading care provider with over 100 homes across the United Kingdom. We are passionate about creating exceptional care environments for residents and supportive workplaces where our teams can thrive. Our five core values – Trust, Respect, Passion, Kindness and Inclusivity – define everything we do. If you share these values and want to bring your skills and compassion to a role where you are truly valued, we would love to hear from you.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More about ALCOHOL
Alcohol has been a significant part of British culture for centuries, playing a central role in social interactions, celebrations, and public life. From traditional pubs to trendy bars and craft breweries, the United Kingdom boasts a diverse drinking landscape that reflects both its rich history and modern tastes. Learn more...
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inWeston-super-Mare
51.34560775756836 -2.9612624645233154 Weston-super-Mare, England, United Kingdom 
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