Support Worker - Adult Residential (ID:554) in Telford inTelford PUBLISHED MON 3 NOV 2025 Jump to job information section
Swanton Care and Community rghFhZRmh
Job description
Funded qualifications and apprenticeships (Level 3) via Swanton Educates — earn while you learn with clear career pathways.
Strong wellbeing support, trained mental health first aiders plus 24/7 Employee Assistance Programme for confidential counselling.
Competitive pay of £12.60/hr and a generous £400 refer-a-friend bonus for successful hires.
Regular recognition, vouchers, surprise rewards and long-service awards for staff who go the extra mile.
Wide employee benefits, auto-enrolment pension, death in service cover, cycle-to-work scheme and discounts via staff app.
Local, permanent on-site role in Telford — commutable and community-facing, ideal for carers who drive and want varied, meaningful shifts.
Support adults living in a residential home in Telford, helping them to live the life they choose by following individual support plans and promoting their health, wellbeing and cultural and spiritual needs. The role involves facilitating community, social and work-related activities (visiting family and friends, supported employment, walks, shopping), delivering personal care and general household tasks, and keeping accurate records. This permanent, full‑time, on‑site position pays £12.60 per hour and suits adaptable, compassionate carers with strong communication skills who share Swanton Care and Community’s PRIDE values: Potential, Responsibility, Integrity, Diversity and Empathy.
Swanton backs its staff with clear career pathways and practical benefits: a £400 refer‑a‑friend reward, recognition vouchers and long‑service awards, an employee benefits app with discounts, cycle‑to‑work, auto‑enrolment pension and death‑in‑service cover, funded qualifications and Level 3 apprenticeships through Swanton Educates, trained mental‑health first aiders and a confidential 24‑hour Employee Assistance Programme. If you want a nurturing, development‑focused employer where your caring skills are valued, click the Apply Now button to submit your application — you can also find this and similar roles on jobsincare.com.
Swanton backs its staff with clear career pathways and practical benefits: a £400 refer‑a‑friend reward, recognition vouchers and long‑service awards, an employee benefits app with discounts, cycle‑to‑work, auto‑enrolment pension and death‑in‑service cover, funded qualifications and Level 3 apprenticeships through Swanton Educates, trained mental‑health first aiders and a confidential 24‑hour Employee Assistance Programme. If you want a nurturing, development‑focused employer where your caring skills are valued, click the Apply Now button to submit your application — you can also find this and similar roles on jobsincare.com.
Funded qualifications and apprenticeships (Level 3) via Swanton Educates — earn while you learn with clear career pathways.
Strong wellbeing support, trained mental health first aiders plus 24/7 Employee Assistance Programme for confidential counselling.
Competitive pay of £12.60/hr and a generous £400 refer-a-friend bonus for successful hires.
Regular recognition, vouchers, surprise rewards and long-service awards for staff who go the extra mile.
Wide employee benefits, auto-enrolment pension, death in service cover, cycle-to-work scheme and discounts via staff app.
Local, permanent on-site role in Telford — commutable and community-facing, ideal for carers who drive and want varied, meaningful shifts.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Funded qualifications and apprenticeships (Level 3) via Swanton Educates — earn while you learn with clear career pathways.; Strong wellbeing support: trained mental health first aiders plus 24/7 Employee Assistance Programme for confidential counselling.; Competitive pay of £12.60/hr and a generous £400 refer-a-friend bonus for successful hires.; Regular recognition: vouchers, surprise rewards and long-service awards for staff who go the extra mile.; Wide employee benefits: auto-enrolment pension, death in service cover, cycle-to-work scheme and discounts via staff app.; Local, permanent on-site role in Telford — commutable and community-facing, ideal for carers who drive and want varied, meaningful shifts.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support Worker - Adult Residential (ID:554):
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inTelford
52.67758560180664 -2.4672610759735107 Telford, England, United Kingdom 
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