Support Worker in Cardiff inCardiff PUBLISHED MON 27 OCT 2025 Jump to job information section
Salutem Care and Education rQv2TemB6
Job description
Support Worker Job details Posting date: 27 October 2025 Salary: £12.21 per hour Hours: Full time Closing date: 26 November 2025 Location: Cardiff, Wales, CF15 Company: Salutem Care and Education Job type: Permanent Job reference: 58291529 Apply for this job Summary About The Company Join the Daffodil House Family – Support Worker (Children’s Residential Care) About Daffodil House Welcome to Daffodil House — a warm, nurturing children’s home in the heart of Wales where care, compassion, and creativity come together to help young lives blossom. At Daffodil House, we support young children to grow, heal, and thrive in a safe, family-style environment. Our home is filled with laughter, learning, and love — a place where every child is valued, every voice is heard, and every day brings new opportunities to build confidence and independence. We believe in more than care — we believe in connection. Through positive relationships, playful moments, and trauma-informed support, we help our children develop vital life and social skills, build resilience, and rediscover the joy of being a child. About The Role As a Support Worker at Daffodil House, you’ll be part of a caring, energetic team dedicated to helping young children feel safe, secure, and inspired. No two days are ever the same — one day you might be supporting with morning routines and school prep, another you could be helping with art projects, outdoor adventures, or bedtime stories. You’ll offer emotional support through tough moments and celebrate every milestone, big or small. Your care and consistency will help our children learn to trust, grow in confidence, and believe in themselves. What You’ll Be Doing Providing nurturing, trauma-informed care for young children Supporting with daily routines, education, and fun, engaging activities Helping children build life and social skills through patience, play, and encouragement Promoting independence, emotional wellbeing, and self-esteem Working as part of a close-knit, supportive team Keeping accurate records and contributing to handovers and key work sessions Being a positive role model and trusted adult for the children in your care Taking part in sleep-in shifts and flexible working patterns About You We’re looking for people who bring warmth, empathy, and enthusiasm to everything they do. You’ll be: Caring, patient, and emotionally resilient A great communicator who can connect with children and colleagues alike Creative, fun, and willing to get stuck in Passionate about helping young people overcome challenges and achieve their potential Committed to learning and professional growth (you’ll have the chance to gain your Level 3 Diploma in Residential Childcare if not already qualified) Why Join Daffodil House? When you join Daffodil House, you’re not just starting a job — you’re joining a family that values your voice, your wellbeing, and your passion for making a difference. We offer: Comprehensive training and development opportunities 24/7 wellbeing and emotional support A warm, inclusive culture where your ideas matter Opportunities to grow and progress in your career Flexible working and sleep-in opportunities The chance to make a real difference every single day If you have a big heart and a passion for helping young people thrive — we’d love to welcome you to Daffodil House. Apply today and help children grow, shine, and believe in themselves again. Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

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