Support Worker - bank in Reading inReading PUBLISHED TUE 4 NOV 2025 Jump to job information section
£12.21 per hour
PERMANENT
Potens rjdV3Txqg
Job description
Support Worker - bank Job details Posting date: 04 November 2025 Salary: £12.21 per hour Hours: Part time Closing date: 04 December 2025 Location: Reading, Berkshire Remote working: On-site only Company: Potens Job type: Permanent Job reference: chilswbank Apply for this job Summary We are pleased to announce an exciting opportunity here at Potens for Bank Support Workers. These roles are based in Reading, where we have a residential home for 7 adults with complex physical, medical, and learning needs and a supported living service for 5 adults with learning disabilities. The people who live with us need full support in all aspects of their lives. The level of care we provide and the outcomes for those who live with us are outstanding. The position will involve working across both of our services and will also involve supporting people within their own homes, out in the community. Must be a driver with a full manual licence due to service needs. What we’ll give you: We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes, but is not limited to: • £12.21 per hour. • Bank hours across a variety of shifts that will include early, late, and sleep-ins. • Contributory pension scheme, if the earning threshold is met. • Confidential, supportive Employee Assistance Programme, accessible 24/7. • Paid comprehensive learning and development opportunities so we can invest in your future, including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care). • New to care? You can complete your Care Certificate with us. • Access to attractive and exclusive employee benefits, including savings on shopping, leisure, and household expenses. • A generous referral scheme. What you’ll be doing: • All aspects of personal care, feeding, cooking, some cleaning, and key working. • In-house activities - baking, art/crafts, board games, sensory, reading etc. • Outdoor activities – Clubs, pubs, lunch out, keeping in touch with families, swimming, holidays, shopping, and planning. • Lone working may be required. • You will need to have the flexibility to work a variety of shifts that include - Early 7.30 am to 2.45 pm, late 2.15 pm to 9:30 pm and nights if needed. Shift times may change to suit the needs of the people we support. • The position will involve working across both of our services and will also involve supporting people within their own homes, out in the community. Who you are: • We are looking for a dedicated, passionate, kind, and caring person to join our team. • You will need to be flexible with a ‘can do’ attitude. • Must be a driver with a full manual licence due to service needs. Who we are: We are a national provider of health, social, and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active, and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work. Safeguarding Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com) Diversity We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
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More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker - bank:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

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51.45512008666992 -0.9787474870681764 Reading, Berkshire
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