Senior Support Worker in Shaftesbury inShaftesbury PUBLISHED FRI 31 OCT 2025 Jump to job information section
£12.85 to £13.5 per hour
PERMANENT
Agincare Group r539rIhhc
Job description
Senior Support Worker Job details Posting date: 31 October 2025 Salary: £12.85 to £13.5 per hour Additional salary information: Competitive Hours: Full time Closing date: 29 November 2025 Location: Shaftesbury, BA9 9AA Company: Agincare Group Job type: Permanent Job reference: agincare/TP/67897/1Apply for this job Summary Are you ready to make a real difference in someone’s life? Are you ready to take the lead and make a real difference in people’s lives?We’re looking for an experienced and motivated Senior Support Worker to join our Dorset Outreach team, helping to oversee and deliver high-quality support across multiple locations in North Dorset. You will report into the Deputy Manager, splitting your time between hands-on support and leadership/administrative tasks to ensure our service runs smoothly. This is a varied and rewarding role with plenty of opportunity to make an impact. About the people you’ll be supporting: You’ll work across four different support packages, each for an individual with learning disabilities and/or autism. Each person has unique needs, preferences, and routines. Some enjoy active community days out, others prefer quieter home-based activities.Your role will be to help them live safe, happy, and meaningful lives, whilst ensuring their care is consistent, person-centred, and of the highest quality. Where you’ll be working: You’ll be working across Shaftesbury, Gillingham, and Sturminster Newton , spending time in people’s homes, and out in the community.This is a full-time role where your week will be split between providing direct support on shift and also completing leadership and administrative tasks. Travel between locations is an essential part of the job, and mileage will be paid. What you’ll get with Agincare: £13.50 per hour Refer a friend bonus – earn up to £500 35p per mile Career development opportunities Fully funded training and apprenticeships Blue Light Card (discounts in shops and restaurants) Company pension Employee Assistance Programme (24/7 advice and wellbeing support) What is required from you: Full-time availability and flexibility to work across different packages Proven experience in a senior support or team leader role Confident in supporting people with learning disabilities, autism, and complex needs Full UK driving licence and own car (essential) Good organisational skills and IT competence (Microsoft Office, care records) Level 2 Health and Social Care qualification (minimum) — ideally Level 3 or working towards it A day in the life of a Senior Support Worker: Check in with teams across the service, ensuring shifts are running smoothly and everyone has what they need Provide hands-on support, including personal care, meal preparation, and community activities Review and update care plans, risk assessments, and other documentation Liaise with families, professionals, and external agencies as needed Mentor and guide new or existing staff, offering feedback and support Step in to lead shifts where required to maintain quality and consistency of care About Agincare We’re a family-run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow.We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all. SHAEN
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Useful skills for a Senior Support Worker:
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Working as a Senior Support Worker in the UK requires a combination of interpersonal, practical, and organizational skills. Here are some key skills and qualifications that are typically expected:
Interpersonal Skills
1. Communication Skills: Clearly conveying information to clients, families, and team members is crucial. This includes both verbal and written communication.
2. Empathy and Compassion: Understanding and addressing the emotional and psychological needs of clients, particularly those who may be vulnerable or experiencing difficulties.
3. Teamwork: Collaborating with other healthcare professionals, support workers, and agencies to provide comprehensive care.
Practical Skills
4. Personal Care Skills: Assisting clients with daily living activities, such as bathing, dressing, and meal preparation.
5. Crisis Management: Ability to remain calm and make decisions in emergency situations.
6. Health and Safety Awareness: Understanding health and safety regulations related to the care environment and ensuring a safe setting for clients.
Organizational Skills
7. Time Management: Effectively managing time to attend to multiple clients and ensuring that all care plans are implemented.
8. Record Keeping: Accurately documenting client progress, incidents, and communications as required by care regulations.
Leadership Skills
9. Supervisory Skills: Leading and mentoring junior staff, offering guidance, and conducting performance reviews.
10. Conflict Resolution: Handling conflicts or issues that arise within the team or with clients, finding resolution through negotiation and effective communication.
Knowledge and Qualifications
11. Qualifications: Typically, a Level 2 or Level 3 Diploma in Health and Social Care is required. For senior roles, a Level 5 Diploma or equivalent in Leadership and Management in Health and Social Care may be preferred.
12. Understanding of Care Standards: Familiarity with legislation, policies, and best practices in social and health care, including the Care Act and the Mental Capacity Act.
13. Specialized Knowledge: Depending on the role, knowledge in areas such as mental health, learning disabilities, or elderly care may be needed.
Continuous Professional Development
14. Training in Relevant Areas: Ongoing training in first aid, safeguarding, health and safety, and specific conditions related to the client group.
inShaftesbury
51.00460052490234 -2.19808292388916 Shaftesbury, England, United Kingdom 
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