Senior Support Worker in Durham inDurham PUBLISHED THU 6 NOV 2025 Jump to job information section

PERMANENT

Creative Support rd8mS7ynS

Job description

Senior Support Worker Job details Posting date: 06 November 2025 Salary: Not specified Additional salary information: Up to £12.90 per hour Hours: Full time Closing date: 21 November 2025 Location: Durham, County Durham Remote working: On-site only Company: Creative Support Job type: Permanent Job reference: 89218 Apply for this job Summary We are looking to recruit an enthusiastic and motivated Senior Support Worker, with the commitment and positive attitude to work alongside a Project Manager to support and supervise a dedicated staff team and deliver high quality support to adults in supported living settings in our Durham Services. You will provide personalised, practical, emotional and social support to adults with learning disabilities, acquired brain injuries and mental health needs enabling them to lead the lives they want to live. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. You will be well organised and able to deploy staff reliably and effectively to meet the needs and preferences of the people we support. You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities such as walking, accessing local disco, visiting museums, and places of interest. The ability to support people who can express their needs though challenging behaviour at times is essential. Prior experience in supporting individuals with learning difficulties, and/or mental health needs is essential. Vacancy Reference Number: 89218 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Senior Support Worker: Click to view

Working as a Senior Support Worker in the UK requires a combination of interpersonal, practical, and organizational skills. Here are some key skills and qualifications that are typically expected:

Interpersonal Skills

1. Communication Skills: Clearly conveying information to clients, families, and team members is crucial. This includes both verbal and written communication.

2. Empathy and Compassion: Understanding and addressing the emotional and psychological needs of clients, particularly those who may be vulnerable or experiencing difficulties.

3. Teamwork: Collaborating with other healthcare professionals, support workers, and agencies to provide comprehensive care.

Practical Skills

4. Personal Care Skills: Assisting clients with daily living activities, such as bathing, dressing, and meal preparation.

5. Crisis Management: Ability to remain calm and make decisions in emergency situations.

6. Health and Safety Awareness: Understanding health and safety regulations related to the care environment and ensuring a safe setting for clients.

Organizational Skills

7. Time Management: Effectively managing time to attend to multiple clients and ensuring that all care plans are implemented.

8. Record Keeping: Accurately documenting client progress, incidents, and communications as required by care regulations.

Leadership Skills

9. Supervisory Skills: Leading and mentoring junior staff, offering guidance, and conducting performance reviews.

10. Conflict Resolution: Handling conflicts or issues that arise within the team or with clients, finding resolution through negotiation and effective communication.

Knowledge and Qualifications

11. Qualifications: Typically, a Level 2 or Level 3 Diploma in Health and Social Care is required. For senior roles, a Level 5 Diploma or equivalent in Leadership and Management in Health and Social Care may be preferred.

12. Understanding of Care Standards: Familiarity with legislation, policies, and best practices in social and health care, including the Care Act and the Mental Capacity Act.

13. Specialized Knowledge: Depending on the role, knowledge in areas such as mental health, learning disabilities, or elderly care may be needed.

Continuous Professional Development

14. Training in Relevant Areas: Ongoing training in first aid, safeguarding, health and safety, and specific conditions related to the client group.

inDurham

54.77524948120117 -1.5848519802093506 Durham, England, United Kingdom

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