Complex Physical Health Support Worker in Birmingham inBirmingham PUBLISHED WED 5 NOV 2025 Jump to job information section

Complex Physical Health Support Worker Job details Posting date: 05 November 2025 Salary: £18 per hour Hours: Part time Closing date: 05 December 2025 Location: Birmingham, West Midlands Remote working: On-site only Company: Catalyst Care Group Job type: Temporary Job reference: NCS Apply for this job Summary Join Nurseline Community Services to provide compassionate, complex clinical care at home. We are looking for dedicated HCAs to support people living with neurological conditions, physical disabilities, chronic illnesses and long-term health needs directly in their homes, ensuring care is both effective and reflective of our community values. At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community —values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values. Job Overview: The Healthcare Assistant (HCA) is responsible for delivering person-centered care directly in people’s homes working under the supervision of Registered Nurses (RGNs). This role will be vital in helping people live safely, independently and with dignity. Key Responsibilities: Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP). Deliver feeding support (NGT/PEG/gastronomy, pump feeding). Support with catheter and stoma care, toileting, continence needs. Promote safe mobility, skin integrity and pressure area care. Work collaboratively with nurses and wider health professionals. Required Qualifications & Experience: One year of previous experience in healthcare settings, in community or home-based care supporting people with complex physical healthcare needs. Experience supporting people with long-term or life-limiting conditions. Good understanding of personal care, mobility support and infection control practices. Strong communication skills and ability to work as part of multidisciplinary team. Driving Licence is essential for community work and transport of the people we support. Candidate traits and competencies: Compassionate and empathetic with genuine desire to make a difference. Strong communicators and team players, able to handle sensitive situations with care. Flexible and resilient, able to work various shifts, including nights, weekends and holidays. Committed to continuous learning and feedback, ensuring high standards of care. What We Offer: Financial & Practical Support Mileage allowance Refer-a-friend bonus – incentives for introducing new workers to the company (recently rolled out). Tax relief – the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment). Development & Support On-shift support and guidance through the on-call system. Regular supervisions. Specialist training opportunities such as safeguarding, medication management, and more. All mandatory training is free Work-Life Balance and Community Flexible working hours – option to choose shifts based on availability. Recognition programmes – celebrating and rewarding outstanding contributions. Social events – opportunities to connect and build team spirit. Free DBS.