QR code linking to this job posting Service Support Officer in Leeds inLeeds PUBLISHED TUE 11 NOV 2025

Competitive rates  PERMANENT 
EMPATHY FAMILY

Leeds GP Confederation

Flexible, family‑friendly hours (up to 37.5hrs) with a real focus on rota improvements and workforce wellbeing — ideal for carers balancing work and home.
Permanent role with a clear salary (£25,871) at a respected not‑for‑profit (Leeds GP Confederation) — job security and public service impact.
Based at White Rose Office Park (LS11) — easy commute by car or public transport, convenient for school runs and local amenities.
Close‑knit operational team working alongside clinicians — supportive environment where your input helps shape local primary care.
Develop transferable clinical admin skills (EMIS/SystmOne, referrals, rota management) with training opportunities — great for CV growth or returners.
Hands‑on role handling rota coordination, appointment booking and patient contact — practical, people‑focused duties that suit organised candidates.
Play a pivotal administrative role within Leeds GP Confederation’s close‑knit Operational Team, supporting primary care services across Leeds. As Service Support Officer you will be the central point of contact for staff and patients, managing rota coordination, processing referrals, booking and amending appointments, and maintaining accurate records and SOPs. Day‑to‑day duties include diary and meeting support (agenda preparation and minute taking), data entry for service reporting, handling telephone and email enquiries sensitively and confidentially, and contributing to quality and risk tasks such as incident reporting and safeguarding. This permanent, full‑time post (up to 37.5 hours per week) is based at White Rose Office Park, LS11, pays £25,871 a year, offers flexible working and a chance to make a tangible difference to local patient care.

This opportunity will suit someone with experience in busy office or healthcare settings, good IT skills (Microsoft Office and familiarity with EMIS/SystmOne desirable), and strong organisation, communication and problem‑solving abilities. It’s particularly well suited to women and carers looking for meaningful, flexible work that values empathy, attention to detail and teamwork. GCSEs in English and Maths (or equivalent) are required and the role is subject to a DBS check; training and development will be supported. To apply, please click the “Apply Now” button that appears alongside this advert — the vacancy is listed on jobsincare.com.
Flexible, family‑friendly hours (up to 37.5hrs) with a real focus on rota improvements and workforce wellbeing — ideal for carers balancing work and home.
Permanent role with a clear salary (£25,871) at a respected not‑for‑profit (Leeds GP Confederation) — job security and public service impact.
Based at White Rose Office Park (LS11) — easy commute by car or public transport, convenient for school runs and local amenities.
Close‑knit operational team working alongside clinicians — supportive environment where your input helps shape local primary care.
Develop transferable clinical admin skills (EMIS/SystmOne, referrals, rota management) with training opportunities — great for CV growth or returners.
Hands‑on role handling rota coordination, appointment booking and patient contact — practical, people‑focused duties that suit organised candidates.
 


in Leeds
Locations are approximate.