QR code linking to this job posting Administration Officer - Band 3 AHHPS in Abercynon CF45 4SN inAbercynon CF45 4SN PUBLISHED TUE 30 SEP 2025

£25,313 to £26,999 a year

Cwm Taf Morgannwg University Health Board















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Cwm Taf Morgannwg University Health Board

Administration Officer - Band 3 AHHPS





The closing date is October 2025











Apply for this job








Job summary


The Administrative Officer will be an integral member of the vaccination and immunisation service, while supporting the wider health protection function The post holder will provide a comprehensive and effective administration service within the department, working on their own initiative within standard operating procedures and adhering to accepted policies and procedures of the University Health Board.






Main duties of the job


The main duties of the role will include all administrative tasks to assist the vaccination and immunisation services supporting the vaccination to all patients and staff who require a vaccination within the geographical area of Cwm Taf Morgannwg University Health Board (CTMUHB), along with supporting the admin function of the wider Health Protection work. As well as administrative tasks, the post holder will be expected to input data into vaccination databases as required, including the Welsh Immunisation Service (WIS), Service Point on a daily basis and other technology such as Welsh Demographic Service (WDS) on a needs basis, along with any other computer packages used within the wider Health Protection. Please see attached JD for further details





About us


Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.






Details


Date posted


30 September 2025




Pay scheme


Agenda for change





Band



Band 3







Salary



£25,313 to £26,999 a year

per annum





Contract


Permanent






Working pattern





Full-time





Reference number



110-AC270-0925







Job locations




Ynysmeurig House


Unit 3 Navigation Park


Abercynon



CF45 4SN














Job description


Job responsibilities


You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac







Job description



Job responsibilities


You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac








Person Specification






Aptitude and Abilities Skills



Essential




  • Excellent communication and customer care skills and a good telephone manner.


  • Good organisational and time management skills.





Desirable




  • The ability to speak or learn Welsh to a satisfactory level.








Personal Qualities



Essential




  • Ability to prioritise work and identify urgent requirements, adjusting and re-prioritising as necessary.


  • Diplomacy skills when dealing with patients/relatives who may be aggrieved or irate


  • Remain calm under pressure.


  • Ability to work as part of a team or as an individual.


  • Use initiative to resolve problems.





Desirable




  • Ability to work to deadlines.








Circumstances



Essential




  • Able to undertake the duties of the role.


  • Able to travel to other sites in a timely manner as required.









Qualifications and Knowledge



Essential




  • Knowledge of clerical and administrative procedures and systems acquired through Vocational Level 3, or possess the skills, knowledge, training and experience to equivalency.


  • RSA/OCR III typing qualification or equivalent skills, knowledge and experience.


  • Good standard of education


  • Experience in validation work


  • Knowledge of office practices and administrative procedures. Able to establish new processes


  • Demonstrate a sound knowledge and understanding of confidentiality and data protection.





Desirable




  • Knowledge and understanding of working with guidelines, policies and procedures.


  • Knowledge of the importance of Health & Safety Regulations in the workplace.








Experience



Essential




  • Ability to work independently.


  • Fully conversant with all Microsoft Office software.


  • Experience in validation work





Desirable




  • Previous NHS experience.











Person Specification







Aptitude and Abilities Skills



Essential




  • Excellent communication and customer care skills and a good telephone manner.


  • Good organisational and time management skills.





Desirable




  • The ability to speak or learn Welsh to a satisfactory level.








Personal Qualities



Essential




  • Ability to prioritise work and identify urgent requirements, adjusting and re-prioritising as necessary.


  • Diplomacy skills when dealing with patients/relatives who may be aggrieved or irate


  • Remain calm under pressure.


  • Ability to work as part of a team or as an individual.


  • Use initiative to resolve problems.





Desirable




  • Ability to work to deadlines.








Circumstances



Essential




  • Able to undertake the duties of the role.


  • Able to travel to other sites in a timely manner as required.









Qualifications and Knowledge



Essential




  • Knowledge of clerical and administrative procedures and systems acquired through Vocational Level 3, or possess the skills, knowledge, training and experience to equivalency.


  • RSA/OCR III typing qualification or equivalent skills, knowledge and experience.


  • Good standard of education


  • Experience in validation work


  • Knowledge of office practices and administrative procedures. Able to establish new processes


  • Demonstrate a sound knowledge and understanding of confidentiality and data protection.





Desirable




  • Knowledge and understanding of working with guidelines, policies and procedures.


  • Knowledge of the importance of Health & Safety Regulations in the workplace.








Experience



Essential




  • Ability to work independently.


  • Fully conversant with all Microsoft Office software.


  • Experience in validation work





Desirable




  • Previous NHS experience.












Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.





Certificate of Sponsorship


Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).


From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).











Additional information




Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.





Certificate of Sponsorship


Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).


From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).











Employer details


Employer name


Cwm Taf Morgannwg University Health Board


Address




Ynysmeurig House


Unit 3 Navigation Park


Abercynon



CF45 4SN








Employer's website



https://jobsincare.com/job/jns3t45EZXB (Opens in a new tab)











Employer details


Employer name


Cwm Taf Morgannwg University Health Board


Address




Ynysmeurig House


Unit 3 Navigation Park


Abercynon



CF45 4SN








Employer's website



https://jobsincare.com/job/jns3t45EZXB (Opens in a new tab)












Employer contact details


For questions about the job, contact:



Senior Administration Officer


Sharon Williams













Details


Date posted


30 September 2025




Pay scheme


Agenda for change





Band



Band 3







Salary



£25,313 to £26,999 a year

per annum





Contract


Permanent






Working pattern





Full-time





Reference number



110-AC270-0925







Job locations




Ynysmeurig House


Unit 3 Navigation Park


Abercynon



CF45 4SN













Supporting documents