HCA in Torquay inTorquay PUBLISHED WED 12 NOV 2025 Jump to job information section
Depending on experience £13.00-£13.75
PERMANENT
Chilcote Surgery rdARRh5X
Job description
Job summary
The post-holder is a Healthcare Assistant (HCA)The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.Having completed the Care Certificate or equivalent qualification, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.The HCA will work under the supervision of a registered clinician while developing competencies in community-based care. The role is at Support Worker Level and as described in NHS E Primary Care and General Practice Nursing Career and Core Capabilities FrameworkThe post-holder will be an integral part of the general practice team.
Main duties of the job
Consult with patients and their families to undertake assessments of patient needDeliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient educationProvide clinical support to registered nurses and other healthcare professionals within the organisationDeliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiativesAct as a chaperone, as requiredEnsure specimens are recorded and ready for onward transportationEnsure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC PolicyWork within national and local protocols where these existBe aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding ChildrenRecognise the boundaries of their practice and know when and to whom patients should be referredSupport in the delivery of enhanced services and other service requirementsUndertake all mandatory training and induction programmesContribute to and embrace the spectrum of clinical governanceMaintain a clean, tidy, effective working area at all timesAttend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis.
About us
Ourpractice is a 10 partner organisation providing general medical services to apatient list of approximately 15,600 patients in Torbay. The organisationformed in 1986 and is based over 2 sites, Dewerstone at Hampton Avenue andChatto at Chatto Road.Theorganisation offers a full range of services, all of which are detailed on theorganisation website: https://jobsincare.com/job/jns3wnapFxx was inspected by the Care Quality Commission (CQC) in November2022 and was assessed as GOOD. The report for this inspection can be found Chilcote Surgery -Care Quality Commission
Details
Date posted
12 November 2025
Pay scheme
Other
Salary
Depending on
Experience
£13.00-£13.75
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5134-25-0005
Job location
sHampton AvenueSt. MarychurchTorquayDevonTQ1 3LA
Job description
Job responsibilities
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:Consult with patients and their families to undertake assessments of patient needDeliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient educationBe an integral part of the general practice teamProvide clinical support to registered nurses and other healthcare professionals within the organisationDeliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiativesAct as a chaperone, as requiredEnsure specimens are recorded and ready for onward transportationProvide support during minor operations, as requiredEnsure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC PolicyWork within national and local protocols where these existBe aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding ChildrenRecognise the boundaries of their practice and know when and to whom patients should be referredSupport in the delivery of enhanced services and other service requirementsSupport the administrative team on an as-required basisUndertake all mandatory training and induction programmesContribute to and embrace the spectrum of clinical governanceMaintain a clean, tidy, effective working area at all timesAttend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreedWider responsibilitiesIn addition to the primary responsibilities, the Healthcare Assistant has the following wider responsibilities:Participate in any audits as directedParticipate in local initiatives to enhance service delivery and patient careSupport and participate in shared learning
Job description
Person Specification
Other requirementsEssentialDisclosure Barring Service (DBS) checkOccupational Health clearancePersonal qualitiesEssentialDemonstrate personal accountability, emotional resilience and work well under pressureAbility to follow legal, ethical and clinical policy and procedureKnowledge of and ability to work to key policies and proceduresAbility to use own initiative, discretion, and sensitivityProblem solver with the ability to process information accurately and effectively, interpreting data as requiredAble to get along with people from all backgrounds and communities, respecting lifestyles and diversityAbility to work as a team member and autonomouslyExcellent communication skills and effective in communicating and understanding patient needsSensitive and empathetic in distressing situationsCommitment to ongoing professional developmentPunctual and committed to supporting the team effortHigh levels of integrity and loyaltyClear, polite telephone mannerFlexible and cooperativeMotivatedDesirableProblem solver with the ability to process information accurately and effectively, interpreting data as requiredEffectively utilise resourcesGood organisational skillsCompetent in the use of MS Office and OutlookDemonstrate personal accountability, emotional resilience and work well under pressureClinical Knowledge and SkillsEssentialAbility to undertake vaccinationsUnderstanding of the principles of ECGsAble to perform venepunctureWound care/removal of sutures and staplesAbility to undertake patient medicals, including height, weight, BP, pulse and BMI etc.Ability to work within own scope of practice and understanding when to refer to colleaguesClinical IT system user skills and the ability to record accurate clinical notesBroad knowledge of clinical governanceUnderstanding of safeguarding adults and childrenChaperone procedureUnderstand the requirement for PSDs and associated policy
Qualifications
EssentialHas completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice
Experience
Essential
Experience
of working with the general public
Experience
of working in a healthcare settingDesirableHas worked in a primary care environmentUnderstanding of infection prevention and control measures
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
The post-holder is a Healthcare Assistant (HCA)The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.Having completed the Care Certificate or equivalent qualification, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.The HCA will work under the supervision of a registered clinician while developing competencies in community-based care. The role is at Support Worker Level and as described in NHS E Primary Care and General Practice Nursing Career and Core Capabilities FrameworkThe post-holder will be an integral part of the general practice team.
Main duties of the job
Consult with patients and their families to undertake assessments of patient needDeliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient educationProvide clinical support to registered nurses and other healthcare professionals within the organisationDeliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiativesAct as a chaperone, as requiredEnsure specimens are recorded and ready for onward transportationEnsure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC PolicyWork within national and local protocols where these existBe aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding ChildrenRecognise the boundaries of their practice and know when and to whom patients should be referredSupport in the delivery of enhanced services and other service requirementsUndertake all mandatory training and induction programmesContribute to and embrace the spectrum of clinical governanceMaintain a clean, tidy, effective working area at all timesAttend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis.
About us
Ourpractice is a 10 partner organisation providing general medical services to apatient list of approximately 15,600 patients in Torbay. The organisationformed in 1986 and is based over 2 sites, Dewerstone at Hampton Avenue andChatto at Chatto Road.Theorganisation offers a full range of services, all of which are detailed on theorganisation website: https://jobsincare.com/job/jns3wnapFxx was inspected by the Care Quality Commission (CQC) in November2022 and was assessed as GOOD. The report for this inspection can be found Chilcote Surgery -Care Quality Commission
Details
Date posted
12 November 2025
Pay scheme
Other
Salary
Depending on
Experience
£13.00-£13.75
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5134-25-0005
Job location
sHampton AvenueSt. MarychurchTorquayDevonTQ1 3LA
Job description
Job responsibilities
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:Consult with patients and their families to undertake assessments of patient needDeliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient educationBe an integral part of the general practice teamProvide clinical support to registered nurses and other healthcare professionals within the organisationDeliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiativesAct as a chaperone, as requiredEnsure specimens are recorded and ready for onward transportationProvide support during minor operations, as requiredEnsure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC PolicyWork within national and local protocols where these existBe aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding ChildrenRecognise the boundaries of their practice and know when and to whom patients should be referredSupport in the delivery of enhanced services and other service requirementsSupport the administrative team on an as-required basisUndertake all mandatory training and induction programmesContribute to and embrace the spectrum of clinical governanceMaintain a clean, tidy, effective working area at all timesAttend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreedWider responsibilitiesIn addition to the primary responsibilities, the Healthcare Assistant has the following wider responsibilities:Participate in any audits as directedParticipate in local initiatives to enhance service delivery and patient careSupport and participate in shared learning
Job description
Person Specification
Other requirementsEssentialDisclosure Barring Service (DBS) checkOccupational Health clearancePersonal qualitiesEssentialDemonstrate personal accountability, emotional resilience and work well under pressureAbility to follow legal, ethical and clinical policy and procedureKnowledge of and ability to work to key policies and proceduresAbility to use own initiative, discretion, and sensitivityProblem solver with the ability to process information accurately and effectively, interpreting data as requiredAble to get along with people from all backgrounds and communities, respecting lifestyles and diversityAbility to work as a team member and autonomouslyExcellent communication skills and effective in communicating and understanding patient needsSensitive and empathetic in distressing situationsCommitment to ongoing professional developmentPunctual and committed to supporting the team effortHigh levels of integrity and loyaltyClear, polite telephone mannerFlexible and cooperativeMotivatedDesirableProblem solver with the ability to process information accurately and effectively, interpreting data as requiredEffectively utilise resourcesGood organisational skillsCompetent in the use of MS Office and OutlookDemonstrate personal accountability, emotional resilience and work well under pressureClinical Knowledge and SkillsEssentialAbility to undertake vaccinationsUnderstanding of the principles of ECGsAble to perform venepunctureWound care/removal of sutures and staplesAbility to undertake patient medicals, including height, weight, BP, pulse and BMI etc.Ability to work within own scope of practice and understanding when to refer to colleaguesClinical IT system user skills and the ability to record accurate clinical notesBroad knowledge of clinical governanceUnderstanding of safeguarding adults and childrenChaperone procedureUnderstand the requirement for PSDs and associated policy
Qualifications
EssentialHas completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice
Experience
Essential
Experience
of working with the general public
Experience
of working in a healthcare settingDesirableHas worked in a primary care environmentUnderstanding of infection prevention and control measures
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a HCA:
Click to view
To work as a Healthcare Assistant (HCA) in the UK, you'll need a mix of technical skills, interpersonal skills, and certain personal qualities. Here are some key skills and attributes that are typically required:
Essential Skills
1. Communication Skills: Ability to communicate effectively with patients, families, and healthcare professionals is vital. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Understanding and being sensitive to the needs of patients is crucial in providing emotional support and care.
3. Teamwork: HCAs often work as part of a healthcare team, so being able to collaborate effectively with nurses, doctors, and other staff is important.
4. Basic Medical Knowledge: Familiarity with basic medical terminology and procedures can be beneficial. This may include knowledge of hygiene practices, infection control, and safety procedures.
5. Personal Care Skills: Assisting patients with daily activities such as bathing, dressing, and eating is a core part of an HCA's role.
6. Observation Skills: Ability to observe changes in patients' conditions and report them accurately to nursing staff can be critical for patient safety.
7. Time Management: HCAs often have multiple tasks to complete, so the ability to prioritize and manage time effectively is important.
8. Adaptability: The ability to adapt to changes in patient needs or unexpected situations is key in a dynamic healthcare environment.
Additional Skills
- IT Skills: Familiarity with computers and healthcare software may be necessary, especially for record-keeping and reporting.
- Basic First Aid: Knowledge of first aid procedures can be useful in emergency situations.
Personal Qualities
- Reliability and Trustworthiness: Patients and healthcare teams need to rely on you for their care and duties.
- Resilience: The role can be physically and emotionally demanding, so having the ability to cope with challenges is important.
- Patience: Working with patients can require a lot of patience and understanding, particularly in challenging situations.
Qualifications and Training
While specific educational requirements may vary, many employers look for candidates with:
- A Relevant Qualification: While not always necessary, having a Level 2 or 3 Diploma in Health and Social Care can be advantageous.
- Care Experience: Experience in a caring role can be highly beneficial. This could be through paid work, volunteering, or internships.
- Background Checks: Employers typically require background checks (such as a DBS check) to ensure the safety of patients.
Conclusion
inTorquay
50.46882576057709 -3.5314070307094894 Torquay 
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