Care Coordinator (Trinity Health Group PCN) in Wakefield inWakefield PUBLISHED TUE 28 OCT 2025 Jump to job information section

Job summary
Are you a compassionate, organised individual with a passion for making a real difference in peoples lives?If so this is an exciting opportunity for the right candidate to join our dynamic team of existing Care Co-ordinators, working with the GP Surgeries that form Trinity Health Group (PCN)Under thedirection of the PCN team, the coordinator will identify a cohort of patients who meet specificcriteria as determined by the Service priority areas using population healthintelligence.You will deliverpersonalised holistic healthcare and support in order to manage their needs proactively,exploring options or a single personalised care and support plan. Provideadvice, guidance and signpost to other services, co-ordinate patient careservices and work with the care team to evaluate interventions.Interviews for this position will take place face to face at Maybush Medical Centre on the Tuesday 2nd December

Main duties of the job
The Care Co-ordinator will proactively (not an exhaustive list):Under direction, use population health intelligence to identify a cohort of patients in line with Service priority areas and

Contract
ual requirements and undertake intervention as appropriate, reporting back on progress regularlyHelp patients to manage their needs through answering queries, making and managing appointments and ensuring that they have good quality written and verbal information to help them make choices about their care, using tools to understand peoples level of knowledge and confidence in managing their own healthIdentify when urgent action or a step up in care is required and promptly alert the relevant professionals involved, highlighting any safety concernsSupport the patients to access self-management education courses, peer support and other interventions that support them in their health and wellbeingDevelop and maintain effective and positive relationships with multidisciplinary professionals, practice staff and other teams, facilitating a co-ordinated approach, referring and liaising with them in the best interest of the patients careWork within the parameters of own skills and knowledge, recognising when it is necessary to bring in other expertise or ask for further guidance from peers or supervisorsAny other duties and responsibilities in keeping with the level and nature of the role.This role will be based primarily at Trinity Health Centre, although this could change

About us
Trinity Health Group is a PCN made up of four practices on the west of the district (Trinity Medical Centre, Maybush Medical Centre, Crofton and Sharlston Medical Practice and Warrengate Medical Centre). Our vision is that all our patients should have the same chance at a happy, healthy life. We believe that a sustainable, resilient Primary Care Service working collaboratively with volunteer and community services and social enterprise organisations supports this vision. Our Mission is to add years to the lives of our patients and to add life to those years.

Details

Date posted
28 October 2025

Pay scheme
Other

Salary
Depending on

Experience
£24,477 in line with Conexus

Salary
Band B

Contract
Permanent

Working pattern
Full-time, Flexible working

Reference number
A0430-25-0052

Job location
sTrinity Medical CentreThornhill StreetWakefieldWest YorkshireWF11PG

Job description

Job responsibilities
For the full

Job description
and

Person Specification
for this role please see the additional documents attached.

Job description

Job responsibilities
For the full

Job description
and

Person Specification

Experience
Essential

Experience
of working directly with the general public

Experience
of using computer and IT systems with a basic level of IT literacyDesirable

Experience
of using SystmOne and/or similar

Experience
in Primary Care, voluntary sector and/or healthcareCompetent use of Microsoft 365 applicationsSkills, Aptitude & KnowledgeEssentialAbility to communicate complex and sensitive information with people at all levels by telephone, email and face-to-faceAbility to form a natural bond and put people at ease from all background and communities, respecting lifestyles and diversityAbility to handle pressurised and challenging situationsAbility to have difficult conversations with confidence and compassionAbility to influence and persuadeCompassionate, respectful and empathic with patientsAware of own abilities and know when to seek support if neededAbility to manage own time effectively, prioritise workload and work to deadlinesProblem solving and interpersonal skillsAbility to travel across the locality on a regular basis, including visiting people in their own homes and care homes with a full driving license and access to a carGood clinical systems IT knowledge of EMIS/SystmOne/VisionUnderstanding of and prepared to adhere to relevant Policies and ProceduresDesirableBasic understanding of Primary Care environmentKnowledge of the local area and patient demographicsGood clinical systems IT knowledge of EMIS/SystmOne/Vision

Qualifications
EssentialBasic literacy and numeracy skillsWillingness to undertake relevant training by the Personalised Care InstituteWillingness to undertake up to date statutory and mandatory training as defined by Conexus HealthcareDesirableCare certificateRelevant qualification from the Personalised Care Institute or similarTrained in Care Navigation or similarAbility to speak a language relevant to the patient demographic

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details