Rostering Coordinator in Liverpool inLiverpool PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 4: £27,485 to £30,162 a year per annum
PERMANENT
NO SPONSORSHIP
Job description
Job summary
North West Ambulance Service is looking to recruit a full-time, permanent Rostering Coordinator based at Toxteth Ambulance Station within the Cheshire & Merseyside Area North Sector.
Main duties of the job
You will have responsibility for resource planning of the Central and South Liverpool Group's ambulances and rapid response vehicles, by the advanced allocation of daily shifts for operational ambulance personnel ensuring effective cover of all resources.Facilitating short notice cover for absences, which can occur with less than 24 hours' notice, using overtime and bank colleagues.The management of, and maintaining and recording of staff hours/shifts on to the global rostering system including planned shift hours, overtime, annual leave, requests for special leave, sickness absence and training.You will be required to work in partnership with the other rostering co-ordinators and Senior Paramedic team in the sector to ensure cover for all contingencies as required.To ensure effective continuation of rota cover for all groups you will support the whole sector when required.You will also produce performance and management information and provide administration and clerical support to the leadership team in the area.You will report directly to the Group Operations Manager
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
242-4853
Job location
sToxtethLiverpoolL8 5SF
Job description
Job responsibilities
Please ensure that you have fully read the
Job description
and
Person Specification
before applying for this role.The Trust reserves the right to close this vacancy early if a large number of applications are received.
Job description
Job description
and
Person Specification
Qualifications
EssentialMinimum of English & Mathematics GCSE at Grade C and above
Experience
EssentialMinimum of six months
Experience
of working within administration in an operational environmentKnowledgeEssentialExcellent understanding of operational requirements to achieve customer/patient care, particularly in a fast-paced and dynamic environmentHigh level of computer literacyWorking knowledge of 'Windows' based software packages including Word, Outlook & ExcelAbility to understand and employ new work systems / softwareExcellent written/verbal communication skillsAbility to follow explicitly written protocols and proceduresAbility to communicate effectively and professionally via multiple media - telephone, text, email, in-personPersonal AttributesEssentialWilling to embrace a new challenge and thrive in that environmentExcellent interpersonal skillsFlexibility in approach and working practiceHigh-level listening & communication skillsUnderstands and demonstrates confidentialityAbility to organise workloadsCommitment to Equality, Diversity and InclusivityAble to work on own initiativeExcellent team-working ethosEmpathetic to the needs of othersTactful and diplomatic approach to problem-solvingCaring/compassionate natureDemonstrable ability to be multi-taskedAbility to prioritise workload and maintain deliveryGeneralEssentialCurrent, full UK driving licenseOwn car, or daily access to car
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
North West Ambulance Service is looking to recruit a full-time, permanent Rostering Coordinator based at Toxteth Ambulance Station within the Cheshire & Merseyside Area North Sector.
Main duties of the job
You will have responsibility for resource planning of the Central and South Liverpool Group's ambulances and rapid response vehicles, by the advanced allocation of daily shifts for operational ambulance personnel ensuring effective cover of all resources.Facilitating short notice cover for absences, which can occur with less than 24 hours' notice, using overtime and bank colleagues.The management of, and maintaining and recording of staff hours/shifts on to the global rostering system including planned shift hours, overtime, annual leave, requests for special leave, sickness absence and training.You will be required to work in partnership with the other rostering co-ordinators and Senior Paramedic team in the sector to ensure cover for all contingencies as required.To ensure effective continuation of rota cover for all groups you will support the whole sector when required.You will also produce performance and management information and provide administration and clerical support to the leadership team in the area.You will report directly to the Group Operations Manager
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
242-4853
Job location
sToxtethLiverpoolL8 5SF
Job description
Job responsibilities
Please ensure that you have fully read the
Job description
and
Person Specification
before applying for this role.The Trust reserves the right to close this vacancy early if a large number of applications are received.
Job description
Job description
and
Person Specification
Qualifications
EssentialMinimum of English & Mathematics GCSE at Grade C and above
Experience
EssentialMinimum of six months
Experience
of working within administration in an operational environmentKnowledgeEssentialExcellent understanding of operational requirements to achieve customer/patient care, particularly in a fast-paced and dynamic environmentHigh level of computer literacyWorking knowledge of 'Windows' based software packages including Word, Outlook & ExcelAbility to understand and employ new work systems / softwareExcellent written/verbal communication skillsAbility to follow explicitly written protocols and proceduresAbility to communicate effectively and professionally via multiple media - telephone, text, email, in-personPersonal AttributesEssentialWilling to embrace a new challenge and thrive in that environmentExcellent interpersonal skillsFlexibility in approach and working practiceHigh-level listening & communication skillsUnderstands and demonstrates confidentialityAbility to organise workloadsCommitment to Equality, Diversity and InclusivityAble to work on own initiativeExcellent team-working ethosEmpathetic to the needs of othersTactful and diplomatic approach to problem-solvingCaring/compassionate natureDemonstrable ability to be multi-taskedAbility to prioritise workload and maintain deliveryGeneralEssentialCurrent, full UK driving licenseOwn car, or daily access to car
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
inLiverpool
53.40934981632255 -2.9784949183629106 Liverpool 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.