Care Navigator in Gosport inGosport PUBLISHED MON 10 NOV 2025 Jump to job information section

Step into a practical, people-focused role as a Care Navigator with Hampshire and Isle of Wight Healthcare NHS Foundation Trust, based at the Waterside Medical Centre in Gosport (PO12). You’ll be part of a busy telephone hub and may work across Gosport sites, acting as the first point of contact for patients by answering calls, booking and changing appointments, greeting visitors, checking patients in, and directing enquiries to the right clinician. Administrative tasks include scanning and coding correspondence into patient records, checking and actioning workflows, preparing samples for collection, and following protocols to open and close the surgery securely. Strong communication, good IT and customer-service skills, discretion and the ability to work in a fast-paced, multi-skilled team are essential; previous NHS experience is helpful but not required as full training will be provided.

This permanent role is Agenda for Change Band 2 (salary £24,465 pa, pro rata for part‑time) with flexible full-time, part-time and flexible working options — ideal for carers and women looking for family-friendly hours or a compassionate, reliable workplace. You’ll join a newly formed Trust committed to CARE values, with development opportunities and an inclusive recruitment process; a Disclosure and Barring Service check is required. If you want a hands-on, supportive role making a real difference to local patients, click the “Apply Now” button to proceed — you can also find this vacancy on jobsincare.com.