General Practice Assistant (GPA) - South West Somerset PCN in South Petherton inSouth Petherton PUBLISHED THU 13 NOV 2025 Jump to job information section

Job summary Symphony is recruiting for a General Practice Assistant (GPA) for the South Somerset West Primary Care Network (PCN), which covers general practices in South Petherton, Martock, Stoke sub Hamdon, Crewkerne, Somerton and Ilchester.GPAs are part of the wider team in general practice and provide a supportive role, which includes administrative tasks combined with basic clinical duties.GPAs can help support General Practitioners (GPs) in their day-to-day management of patients, specifically to reduce the administrative burden, making best use of consultation time and helping those particularly vulnerable to isolation, who are regular attenders at the practice.

Main duties of the job Sortingall clinical post and prioritising for the GP in terms of actions. Signpostingsome post to others such as clinical pharmacist etc.Extractingall information from clinical letters that needs coding and adding to notesArrangingappointments, referrals, tests and follow up appointments of patientsPreparingpatients prior to going in to see the GP, taking a brief history and basicreadings in readiness for the GP appointment.Dippingurine, taking blood pressure, ECGs & phlebotomyCompletingbasic (non-opinion) forms and core elements of some forms for the GP to approveand sign such as insurance forms, mortgage, benefits agency forms etcExplainingtreatment procedures to patientsHelpingthe GP liaise with outside agencies e.g. getting an on call doctor on the phoneto ask advice or arrange admission while the GP can continue with theirconsultation(s)Supportthe GP with immunisations / wound care

About us Symphony Healthcare Services Limited (Symphony) was established in 2as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with backing from a central support team (HR, finance, corporate and strategic management matters).Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset and we aim to be a national exemplar for primary care provision.We work closely with our practice teams to grow, enhance and transform patient care and working practices, with innovation and technology at our core.Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services. We are committed to equality of opportunity for all.Symphony offers many fantastic employee benefits, including the option to join a NHS or NEST pension scheme, plus varied

Salary sacrifice options (see attached poster), plus generous annual leave, flexible working from day one of employment and home working options where appropriate to the role.Thank you for your interest in joining Symphony! We look forward to hearing from you and receiving your application.

Details

Date posted 13 November 2025

Pay scheme Other

Salary £12.95 to £13.68 an hour - starting

Salary will be based on previous

Experience .

Contract Permanent

Working pattern Full-time, Job share, Flexible working

Reference number E0215-25-0Job location sSouth Petherton Medical CentreBernard WaySouth PethertonSomersetTA13 5EGHamdon Medical CentreMatts LaneStoke-sub-hamdonSomersetTA14 6QECrewkerne Health CentreMiddle PathCrewkerneSomersetTA18 8BXChurch Street SurgeryChurch StreetMartockSomersetTA12 6JLButtercross Health CentreBehind BerrySomertonSomersetTA11 7PBIlchester Doctors Surgery17 Church StreetIlchesterYeovilSomersetBA22 8LN

Job description

Job responsibilities * Please read the attached

Job description , for a full list of duties and expectations associated with this role

Job description

Person Specification

Qualifications EssentialEnglish & Maths GCSE (or equivalent)DesirableGP Assistant Certificate qualificationHCA Training or equivalentPractice receptionist trainingCare CertificateNVQ Level 2 in Health & Social CareKnowledge and SkillsEssentialDemonstrates basic factual knowledge of field of work.Ability to demonstrate excellent communication skillsAbility to work well under pressureStrong organisational skillsIT literateWillingness to work flexibly (potentially across multiple site)Good understanding of the importance of confidentialityDesirablePrevious

Experience using EMIS webPrevious

Experience working one-to-one with patients

Experience EssentialPrevious

Experience of working as part of a team.Can carry out clinical, technical, scientific or administrative dutiesaccording to established protocols or procedures, or systems of work.DesirablePrevious

Experience of working in Primary Care or similar NHS setting.

Person Specification

Experience using EMIS webPrevious

Experience EssentialPrevious

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details