Support Worker in Wales inWales PUBLISHED WED 12 NOV 2025 Jump to job information section
Competitive rates
PERMANENT
ENHANCED DBS FAMILY GYM MATERNITY MENTAL HEALTH MULTI-DISCIPLINARY NHS NIGHTS PENSION
Cygnet Health Care rqK00rRF
Job description
Work exclusively with women in a dedicated 23‑bed high‑support rehab—privacy and dignity are central
Clear routes for training and promotion—Cygnet actively develops carers’ careers
Enhanced maternity, group pension and NHS discounts—benefits that genuinely support family life
Permanent, full‑time contract (42 hrs/week) with a regular days/nights rota for stability
Calm Rhymney countryside location (NP22)—safer, less hectic environment for carers
Meaningful frontline pay at £12.60/hr while delivering person‑centred care every day
Make a real difference supporting women in their recovery at Cygnet St Teilo House, a 23‑bed, high‑support inpatient rehabilitation service in Rhymney, NP22. This permanent, full‑time Support Worker role (42 hours per week, a mix of days and nights) involves hands‑on, person‑centred care: offering physical and emotional support, assisting with medical and welfare needs, maintaining a safe, clean environment, safeguarding and reporting as required. You’ll work within a multi‑disciplinary team using Cygnet’s four‑stage model to promote privacy, dignity and long‑term rehabilitation for women with complex mental health needs. Salary is £12.60 per hour and a satisfactory enhanced DBS is required.
Cygnet Health Care has delivered specialist mental health services since 1988 and supports career progression across a national network of services. Expect structured training, mentorship and a wide benefits package including enhanced maternity, group pension, NHS discounts, free health cash plan and a 24‑hour GP helpline—practical perks that support carers and families. This role suits compassionate, intuitive people who value a calm, private setting and enjoy varied, meaningful shifts. This vacancy is advertised on jobsincare.com; click the "Apply Now" button alongside this advert to submit your application.
Cygnet Health Care has delivered specialist mental health services since 1988 and supports career progression across a national network of services. Expect structured training, mentorship and a wide benefits package including enhanced maternity, group pension, NHS discounts, free health cash plan and a 24‑hour GP helpline—practical perks that support carers and families. This role suits compassionate, intuitive people who value a calm, private setting and enjoy varied, meaningful shifts. This vacancy is advertised on jobsincare.com; click the "Apply Now" button alongside this advert to submit your application.
Work exclusively with women in a dedicated 23‑bed high‑support rehab—privacy and dignity are central
Clear routes for training and promotion—Cygnet actively develops carers’ careers
Enhanced maternity, group pension and NHS discounts—benefits that genuinely support family life
Permanent, full‑time contract (42 hrs/week) with a regular days/nights rota for stability
Calm Rhymney countryside location (NP22)—safer, less hectic environment for carers
Meaningful frontline pay at £12.60/hr while delivering person‑centred care every day
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Work exclusively with women in a dedicated 23‑bed high‑support rehab—privacy and dignity are central; Clear routes for training and promotion—Cygnet actively develops carers’ careers; Enhanced maternity, group pension and NHS discounts—benefits that genuinely support family life; Permanent, full‑time contract (42 hrs/week) with a regular days/nights rota for stability; Calm Rhymney countryside location (NP22)—safer, less hectic environment for carers; Meaningful frontline pay at £12.60/hr while delivering person‑centred care every day
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
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