Band 4 Integrated Neighbourhood Team Coordinator in Solihull inSolihull PUBLISHED TUE 11 NOV 2025 Jump to job information section
Band 4: £27,485 to £30,162 a year
PERMANENT
Job description
Job summary
The Integrated Neighbourhood Team (INT) Coordinator will be a central point of contact and navigator between their designated Primary Care Network (PCN) and the INT multi-disciplinary team (MDT) establishing effective communication processes across primary care, community services, mental health services and the voluntary/third sector.The INT Coordinator will work in collaboration with the INT core team and will be responsible for liaising with designated leads to manage the coordination of patient-related information to support the MDT's triage and MDT meetings including capturing outcomes and evaluation.To be an active participant of the INT MDT assisting with the decision-making process.
Main duties of the job
Patient/ Client Care*Incidental contactPolicy and Service Development*To support the development, implementation and review of standard operating procedures (SOPs) for INT level work and processesInformation Resources*To manage and coordinate the information flow between all MDT Team members and any other co-opted stakeholders, ensuring the Case Management Tool (CMT) records all citizen/patient-related information as received via the shared care record and other designated information systems.*Collect, collate, and manage citizen/patient-related information from clinical systems, partnering with other organisations as needed.*Provide support to INT members in carrying out holistic citizen/patient investigation through information collection, ensuring INT members are well prepared for MDT meetings.*Take clear minutes of discussions at triage and MDT meetings.*Record, document, and communicate clear actions and outcomes from Triage meetings, MDT meetings, intervention conversation and follow-ups using the CMT.*Use information systems to extract data to populate reports as required*To establish and maintain systems for the management and storage of information adhering to Trust policies and procedures, particularly in relation to confidentiality, health and safety, equal opportunities, and data protection.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
11 November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9Job location
sSolihull HospitalLode LnSolihullWest MidlandsB91 2JL
Job description
Job responsibilities
Please note for a specific detailed
Job description
for this vacancy please see attached
Job description
Job description
Job description
Person Specification
Qualifications
Essential* Educated to GCSE level or equivalent with grade C or above in English and maths* ECDL or equivalent IT qualification /
Experience
* IT Systems and project management
Experience
acquired through training or
Experience
to diploma equivalent* Evidence of continuous personal development
Experience
Essential*
Experience
of administration procedures*
Experience
of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across servicesDesirable* NHS
Experience
or
Experience
of working in a healthcare / social care setting
Person Specification
Experience
acquired through training or
Experience
Essential*
Experience
of administration procedures*
Experience
or
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
The Integrated Neighbourhood Team (INT) Coordinator will be a central point of contact and navigator between their designated Primary Care Network (PCN) and the INT multi-disciplinary team (MDT) establishing effective communication processes across primary care, community services, mental health services and the voluntary/third sector.The INT Coordinator will work in collaboration with the INT core team and will be responsible for liaising with designated leads to manage the coordination of patient-related information to support the MDT's triage and MDT meetings including capturing outcomes and evaluation.To be an active participant of the INT MDT assisting with the decision-making process.
Main duties of the job
Patient/ Client Care*Incidental contactPolicy and Service Development*To support the development, implementation and review of standard operating procedures (SOPs) for INT level work and processesInformation Resources*To manage and coordinate the information flow between all MDT Team members and any other co-opted stakeholders, ensuring the Case Management Tool (CMT) records all citizen/patient-related information as received via the shared care record and other designated information systems.*Collect, collate, and manage citizen/patient-related information from clinical systems, partnering with other organisations as needed.*Provide support to INT members in carrying out holistic citizen/patient investigation through information collection, ensuring INT members are well prepared for MDT meetings.*Take clear minutes of discussions at triage and MDT meetings.*Record, document, and communicate clear actions and outcomes from Triage meetings, MDT meetings, intervention conversation and follow-ups using the CMT.*Use information systems to extract data to populate reports as required*To establish and maintain systems for the management and storage of information adhering to Trust policies and procedures, particularly in relation to confidentiality, health and safety, equal opportunities, and data protection.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
11 November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9Job location
sSolihull HospitalLode LnSolihullWest MidlandsB91 2JL
Job description
Job responsibilities
Please note for a specific detailed
Job description
for this vacancy please see attached
Job description
Job description
Job description
Person Specification
Qualifications
Essential* Educated to GCSE level or equivalent with grade C or above in English and maths* ECDL or equivalent IT qualification /
Experience
* IT Systems and project management
Experience
acquired through training or
Experience
to diploma equivalent* Evidence of continuous personal development
Experience
Essential*
Experience
of administration procedures*
Experience
of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across servicesDesirable* NHS
Experience
or
Experience
of working in a healthcare / social care setting
Person Specification
Experience
acquired through training or
Experience
Essential*
Experience
of administration procedures*
Experience
or
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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