Maternity Inpatient Receptionist in Kingston upon Thames inKingston upon Thames PUBLISHED FRI 7 NOV 2025 Jump to job information section

Job summary Act as an integral member of the maternity department providing a range of clerical and reception duties ensuring an efficient and effective service within Maternity Services and preserving the inpatient reception.

Main duties of the job You will be responsible for liaising directly with patients and their relatives. Good IT skills and an excellent telephone manner are vital to this role.You will be required to communicate in a professional manner with a range of professionals within the maternity team, such as Midwives, Obstetricians and Anaesthetists among others.

About us Following several years of close partnership working and shared leadership, in November 2024 Hounslow and Richmond Community Healthcare (HRCH) and Kingston Hospital NHS Foundation Trust formally joined together and are now called Kingston and Richmond NHS Foundation Trust.KRFT has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:Compassionate - We treat everyone with kindness, understanding and empathyInclusive - We are respectful, fair and open, valuing everyone's unique contributionCollaborative - We work together across our teams and with our partners and are helpful, positive and supportiveInspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving

Details

Date posted November 2025

Pay scheme Agenda for changeBandBand 2

Salary £29,179 a year per annum pro. rata. Including HCAS (Outer)

Contract Fixed termDuration12 months

Working pattern Part-time

Reference number 396-NN-7396929-A&C-GV-Y-A

Job location sKingston Hospital NHS Foundation TrustGalsworthy RoadKingston upon ThamesKT2 7QB

Job description

Job responsibilities ***Please see the attached supporting document/s which contains more information about the role in the

Job description and

Person Specification

Job description

Job description and

Person Specification

Person Specification Education/QualifactionEssentialEducated to GCSE standard or equivalentSecretarial/typing/ administration course or equivalent

Experience DesirableECDLNVQ II in Customer Care

Experience EssentialMinimum of six months

Experience in a receptionist or administrative role

Experience of using Microsoft Office Packages e.g. Word & ExcelPrevious

Experience of dealing with general publicDesirablePrevious NHS

Experience Working knowledge of CRSSkillsEssentialExcellent written and verbal communications skillsAbility to deal with patients and relatives in a sensitive mannerGood interpersonal skillsKnowledgeEssentialKnowledge and understanding of data protection / confidentiality

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

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