Healthcare Support Worker in Worcester inWorcester PUBLISHED MON 10 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year
PERMANENT
Job description
Job summary
We have an exciting opportunity for Healthcare Support Worker on Laurel 2 OncologyWe are looking for an
Experience
d, compassionate, and dedicated Healthcare Support Worker to collaborate effectively with our multidisciplinary team in delivering high-quality patient care.This is a permanent position at 37.5 hrs per week For further information, please contact Ward Manager Estelle Bickell at
Main duties of the job
To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.To support the clinical team with day-to-day supervision of junior staff and students.To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.To support the ward / department staff to provide a high quality service.To undertake a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.
About us
Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and WorcesterOur workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.Being open and honestEnsuring people feel cared forShowing respect to everyoneWe are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.DBS Checks and CostsAny applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their
Salary
. Please see link in SupportingInformation section for more
Details
on DBS checks and costs.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9365-25-0933
Job location
sCharles Hastings WayWorcesterWorcestershireWR5 1DD
Job description
Job responsibilities
Your delegated daily duties will be varied but may include:Assist with the maintenance of patient hygiene, including washing bathing and mouth care.Assist with serving meals and feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.Supporting registered staff by undertaking delegated clinical tasks.Assisting with the recording and safe keeping of patients property/valuables.Moving and repositioning of patients.Dressing/undressing of patients.Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.Cleaning and tidying examination rooms/clinic areas.Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.Assist with occupational, physiotherapy and recreational activities.Assist in the care of relatives and visitors.Assist with the care of patients in isolation.Chaperone professional staff where appropriate and accompany patients to other departments as necessary.Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.Be adaptable and flexible to working in various areas of the department/ward as required.Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.Assisting in preparing deceased patients for the mortuary.
Job description
Person Specification
Personal QualitiesEssentialAbility to demonstrate a caring and compassionate approach.Organisational skills, with the ability to plan and prioritise own and others workload efficiently.Skills/KnowledgeEssentialBasic numeracy, literacy and good verbal and written communication skills.Ability to use technology to undertake the role or willingness to learn.Ability to keep calm in stressful situations.DesirableAwareness of Health and Safety.Awareness of Clinical RiskKnowledge of principles of speciality.Venepuncture / Cannulation
Experience
EssentialBe able to work as a member of a team.
Experience
of time management and prioritizing work.DesirablePrevious
Experience
of working as a Health Care Assistant in a healthcare or social setting.
Qualifications
EssentialBasic Education.Care Certificate or willingness to undertake.DesirableFirst Aid Qualification.Recognised qualification in English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We have an exciting opportunity for Healthcare Support Worker on Laurel 2 OncologyWe are looking for an
Experience
d, compassionate, and dedicated Healthcare Support Worker to collaborate effectively with our multidisciplinary team in delivering high-quality patient care.This is a permanent position at 37.5 hrs per week For further information, please contact Ward Manager Estelle Bickell at
Main duties of the job
To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.To support the clinical team with day-to-day supervision of junior staff and students.To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.To support the ward / department staff to provide a high quality service.To undertake a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.
About us
Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and WorcesterOur workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.Being open and honestEnsuring people feel cared forShowing respect to everyoneWe are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.DBS Checks and CostsAny applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their
Salary
. Please see link in SupportingInformation section for more
Details
on DBS checks and costs.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9365-25-0933
Job location
sCharles Hastings WayWorcesterWorcestershireWR5 1DD
Job description
Job responsibilities
Your delegated daily duties will be varied but may include:Assist with the maintenance of patient hygiene, including washing bathing and mouth care.Assist with serving meals and feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.Supporting registered staff by undertaking delegated clinical tasks.Assisting with the recording and safe keeping of patients property/valuables.Moving and repositioning of patients.Dressing/undressing of patients.Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.Cleaning and tidying examination rooms/clinic areas.Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.Assist with occupational, physiotherapy and recreational activities.Assist in the care of relatives and visitors.Assist with the care of patients in isolation.Chaperone professional staff where appropriate and accompany patients to other departments as necessary.Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.Be adaptable and flexible to working in various areas of the department/ward as required.Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.Assisting in preparing deceased patients for the mortuary.
Job description
Person Specification
Personal QualitiesEssentialAbility to demonstrate a caring and compassionate approach.Organisational skills, with the ability to plan and prioritise own and others workload efficiently.Skills/KnowledgeEssentialBasic numeracy, literacy and good verbal and written communication skills.Ability to use technology to undertake the role or willingness to learn.Ability to keep calm in stressful situations.DesirableAwareness of Health and Safety.Awareness of Clinical RiskKnowledge of principles of speciality.Venepuncture / Cannulation
Experience
EssentialBe able to work as a member of a team.
Experience
of time management and prioritizing work.DesirablePrevious
Experience
of working as a Health Care Assistant in a healthcare or social setting.
Qualifications
EssentialBasic Education.Care Certificate or willingness to undertake.DesirableFirst Aid Qualification.Recognised qualification in English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Healthcare Support Worker:
Click to view
To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
inWorcester
52.19293201493013 -2.2210879244106057 Worcester 
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