Mental Health Support Worker in Smethwick inSmethwick PUBLISHED TUE 11 NOV 2025 Jump to job information section
£26,208 to £27,248 a year
PERMANENT
Cygnet Health Care rqK00rRF
Job description
Job summary
We are looking for a confident Mental Health Support Worker with a passion for delivering outstanding care to join our team at Cygnet Raglan House.Youll be working full-time 42 hours a week, 12-hour shifts, days & nights including every other weekend, making a positive difference to the lives of the people in our care atCygnet Raglan House is a 25-bed high-support inpatient rehabilitation (level 2) service for women. It is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy, and dignity.Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£26,2to £27,248 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VPEA8FAEDC
Job location
sSmethwickB66 3ND
Job description
Job responsibilities
We are looking for a confidentMental Health Support Workerwith a passion for delivering outstanding care to join our team at Cygnet Raglan House.Youll be workingfull-time 42 hours a week,12-hour shifts, days & nights including every other weekend, making a positive difference to the lives of the people in our care atCygnet Raglan House is a 25-bed high-support inpatient rehabilitation (level 2) service for women. It is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy, and dignity.Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.Your day-to-dayOffer enhanced care with a flexible learning approach for all the people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needsReport on medical & welfare needs as requiredSafeguardMaintain a safe, clean environment for allWhy Cygnet? Well offer you£12.60 to £13.10 Per HourOpportunities for further learning with our excellent apprenticeship schemeFlexible working with the opportunity for overtimeRegular coaching & appraisalExpert supervision & peer supportEmployee discount savings & Cycle to Work schemeYou are
Experience
d Mental Health Support Worker with over 6 months of
Experience
within a mental health settingGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environmentPassionate about empowering & supporting service user independencePlease note successful candidates will be required to undergo an enhanced DBS check.This vacancy may close prior to this date if a large number of applications are received.
Job description
Person Specification
General RequirementsEssentialPlease refer to
Job description
aboveDesirablePlease refer to
Job description
above
Job description
above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are looking for a confident Mental Health Support Worker with a passion for delivering outstanding care to join our team at Cygnet Raglan House.Youll be working full-time 42 hours a week, 12-hour shifts, days & nights including every other weekend, making a positive difference to the lives of the people in our care atCygnet Raglan House is a 25-bed high-support inpatient rehabilitation (level 2) service for women. It is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy, and dignity.Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£26,2to £27,248 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VPEA8FAEDC
Job location
sSmethwickB66 3ND
Job description
Job responsibilities
We are looking for a confidentMental Health Support Workerwith a passion for delivering outstanding care to join our team at Cygnet Raglan House.Youll be workingfull-time 42 hours a week,12-hour shifts, days & nights including every other weekend, making a positive difference to the lives of the people in our care atCygnet Raglan House is a 25-bed high-support inpatient rehabilitation (level 2) service for women. It is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy, and dignity.Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.Your day-to-dayOffer enhanced care with a flexible learning approach for all the people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needsReport on medical & welfare needs as requiredSafeguardMaintain a safe, clean environment for allWhy Cygnet? Well offer you£12.60 to £13.10 Per HourOpportunities for further learning with our excellent apprenticeship schemeFlexible working with the opportunity for overtimeRegular coaching & appraisalExpert supervision & peer supportEmployee discount savings & Cycle to Work schemeYou are
Experience
d Mental Health Support Worker with over 6 months of
Experience
within a mental health settingGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environmentPassionate about empowering & supporting service user independencePlease note successful candidates will be required to undergo an enhanced DBS check.This vacancy may close prior to this date if a large number of applications are received.
Job description
Person Specification
General RequirementsEssentialPlease refer to
Job description
aboveDesirablePlease refer to
Job description
above
Job description
above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support Worker:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
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