Health Care Support Worker - Ross Community Hospital in Ross on Wye inRoss on Wye PUBLISHED THU 30 OCT 2025 Jump to job information section
Wye Valley NHS Trust rwUvmkuo
Job description
Flexible full‑time or part‑time hours with a strong work–life balance — ideal for parents or carers juggling family commitments.
Clear NHS training and career progression (apprenticeships supported) so you can upskill and move up from Band 2.
Local 32‑bed community hospital in Ross on Wye — short commutes, easier parking and a friendly town setting for school runs.
Supportive, team‑focused culture where staff ideas are valued; Matron offers an informal phone chat for a personal introduction.
Secure Agenda for Change Band 2 role with NHS terms, pension and pro‑rata salary — great stability for long‑term planning.
Hands‑on patient care role — rewarding, varied duties that build transferable skills for future healthcare roles or return‑to‑work.
Job summary
We are looking for a Health Care Support Worker to join our nursing team at Ross Community Hospital.We are an 32-bedded Community Hospital, nestled within the stunning market town of Ross on Wye, Herefordshire . It is a busy, but calm and well-managed environment, with lovely facilities and an ethos of team working.Everyone within Ross Community Hospital team is valued. Staff are encouraged to come forward with their ideas and we pride ourselves on the professional yet caring relationship that exists here.Working for the NHS leads to lots opportunities for training and career progression and has excellent terms and conditions.If you are someone who cares about others and enjoys being part of a team, we would love to hear from you.For an informal chat about the role, please contact Glen Harris - Matron Main duties of the job
To work under the direct / indirect supervision of and in support of the registered nurse, carrying out delegated nursing and non-nursing duties to promote all aspects of patient centred care.? Assist the registered nurse in the delivery of direct and indirect patient care.? Undertake patient personal care and related procedures, including bathing andtoileting in accordance with patient care plans? Assist patients to eat and drink if required? Ensure the environment is clean and in good working order
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
30 October 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rata, pa
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
229-IC-7569814
Job location
sRoss Community Hospital, WVTAlton StreetRoss on WyeHR9 5AD
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Person Specification
Education &
Qualifications
DesirableA minimum Maths and English GCSE grades 3 - 9 or grades A,B,C,D or equivalent Functional Skills
Qualifications
Willingness to undertake the Maths and English Functional Skills
Qualifications
Diploma level 2/3 in Health & Social CareWillingness to work towards Apprenticeship level 2/3 in Health & Social CareSkills, Knowledge & AbilitiesEssentialAbility to communicate effectively in English, verbally and in writingKnowledge of personal care and related proceduresDesirableDemonstrate knowledge of roles and responsibilities within clinical settingKnowledge of administrative and demonstrable organisation skillsKeyboard skillsAbility to perform patient observations and recordings
Experience
EssentialWorking with peopleDesirablePrevious
Experience
in care environment
Person Specification
Education &
Experience
in care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are looking for a Health Care Support Worker to join our nursing team at Ross Community Hospital.We are an 32-bedded Community Hospital, nestled within the stunning market town of Ross on Wye, Herefordshire . It is a busy, but calm and well-managed environment, with lovely facilities and an ethos of team working.Everyone within Ross Community Hospital team is valued. Staff are encouraged to come forward with their ideas and we pride ourselves on the professional yet caring relationship that exists here.Working for the NHS leads to lots opportunities for training and career progression and has excellent terms and conditions.If you are someone who cares about others and enjoys being part of a team, we would love to hear from you.For an informal chat about the role, please contact Glen Harris - Matron Main duties of the job
To work under the direct / indirect supervision of and in support of the registered nurse, carrying out delegated nursing and non-nursing duties to promote all aspects of patient centred care.? Assist the registered nurse in the delivery of direct and indirect patient care.? Undertake patient personal care and related procedures, including bathing andtoileting in accordance with patient care plans? Assist patients to eat and drink if required? Ensure the environment is clean and in good working order
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
30 October 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rata, pa
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
229-IC-7569814
Job location
sRoss Community Hospital, WVTAlton StreetRoss on WyeHR9 5AD
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Person Specification
Education &
Qualifications
DesirableA minimum Maths and English GCSE grades 3 - 9 or grades A,B,C,D or equivalent Functional Skills
Qualifications
Willingness to undertake the Maths and English Functional Skills
Qualifications
Diploma level 2/3 in Health & Social CareWillingness to work towards Apprenticeship level 2/3 in Health & Social CareSkills, Knowledge & AbilitiesEssentialAbility to communicate effectively in English, verbally and in writingKnowledge of personal care and related proceduresDesirableDemonstrate knowledge of roles and responsibilities within clinical settingKnowledge of administrative and demonstrable organisation skillsKeyboard skillsAbility to perform patient observations and recordings
Experience
EssentialWorking with peopleDesirablePrevious
Experience
in care environment
Person Specification
Education &
Experience
in care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Flexible full‑time or part‑time hours with a strong work–life balance — ideal for parents or carers juggling family commitments.
Clear NHS training and career progression (apprenticeships supported) so you can upskill and move up from Band 2.
Local 32‑bed community hospital in Ross on Wye — short commutes, easier parking and a friendly town setting for school runs.
Supportive, team‑focused culture where staff ideas are valued; Matron offers an informal phone chat for a personal introduction.
Secure Agenda for Change Band 2 role with NHS terms, pension and pro‑rata salary — great stability for long‑term planning.
Hands‑on patient care role — rewarding, varied duties that build transferable skills for future healthcare roles or return‑to‑work.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Flexible full‑time or part‑time hours with a strong work–life balance — ideal for parents or carers juggling family commitments.; Clear NHS training and career progression (apprenticeships supported) so you can upskill and move up from Band 2.; Local 32‑bed community hospital in Ross on Wye — short commutes, easier parking and a friendly town setting for school runs.; Supportive, team‑focused culture where staff ideas are valued; Matron offers an informal phone chat for a personal introduction.; Secure Agenda for Change Band 2 role with NHS terms, pension and pro‑rata salary — great stability for long‑term planning.; Hands‑on patient care role — rewarding, varied duties that build transferable skills for future healthcare roles or return‑to‑work.
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Useful skills for a Health Care Support Worker - Ross Community Hospital:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
inRoss on Wye
51.94563329170485 -2.5753482649169324 Ross on Wye 
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