DES and Projects Care Coordinator in Camberley inCamberley PUBLISHED WED 12 NOV 2025 Jump to job information section

Job summary
The Projects and DES Care Co-ordinator will provide high-quality administrative and coordination support to ensure seamless delivery of PCN services, with a focus on Direct Enhanced Services (DES) implementation, patient care continuity, data quality and service improvement.

Main duties of the job
We arelooking for a motivated andwell-organised Projects and DES Care Co-ordinator to join Surrey Heath PrimaryCare Network (PCN). This varied role supports the coordinationand delivery of Direct Enhanced Services (DES) and key PCN projects, ensuringhigh-quality, patient-centred care across our practices.You will work closely withclinical and administrative teams to help patients navigate health and careservices, supporting continuity of care and smooth communication across thenetwork. The role includes maintaining EMIS clinics and user access, runningreports, managing shared inboxes, coordinating clinics and Enhanced Accesssessions, and ensuring data quality and compliance.You will also assist withaudits, quality returns, and PCN projects such as Dermatology, SDUC, and HeartHealth Checks, updating SOPs and TeamNet content as processes evolve.This is an excellentopportunity for someone with strong administrative, organisational, and digitalskills who enjoys teamwork and improving patient

Experience
. Flexibility andattention to detail are key, as you will play a vital role in helping SurreyHeath PCN deliver safe, effective, and compassionate care.

About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 100,000 patients across Surrey Heath. We began in 2and now employ around 200 members of staff across our clinical and corporate support teams.Our services include Surrey Heath Primary Care Network, Primacy workflow management and Upper Gordon Road Surgery. As a GP Federation and Primary Care Network, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners, in the provision of community based healthcare services.We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes. Patients are at the heart of everything we do, and we pride ourselves in ensuring that our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.Our vision is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.

Details

Date posted
12 November 2025

Pay scheme
Other

Salary
£27,456 a year Pro rata for part time

Contract
Permanent

Working pattern
Full-time

Reference number
B0Job location
sTheta Building, Lyon WayFrimleyCamberleySurreyGU16 7ER

Job description

Job responsibilities
This list is not exhaustive. The post holder will carry out other reasonable duties as required by the organisation or line manager. The

Job description
may be reviewed in line with the evolving needs of Surrey Heath Community Providers LTD and the Primary Care Network

Job description

Person Specification

Experience
Essential

Experience
of working with healthcare professionals and/or within the NHS or social care

Experience
coordinating with multiple stakeholders or individuals to meet defined outcomes

Experience
providing advice or signposting patients to appropriate services

Experience
in managing data quality, reporting or audit activity

Experience
supporting projects, service delivery or quality improvement workKnowledge of safeguarding interventions and awareness of the Mental Capacity ActDesirable

Experience
managing shared inboxes or coordinating administrative workflowsUnderstanding of Direct Enhanced Services (DES), Enhanced Access and EHCH frameworksKnowledge of data protection, confidentiality and information governance standardsAwareness of local community groups and social prescribing services that support wellbeingUnderstanding of relevant Health and Social Care legislation and crisis intervention pathwaysUnderstanding of disease prevention, health promotion and NHS ChoicesSkills and AbilitiesEssentialExcellent verbal and written communication skills; able to communicate with patients, carers, clinicians and managersStrong IT literacy with Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quicklyConfident in using EMIS and TeamNet for data entry, reporting and document managementProven ability to plan, prioritise and manage own workload to meet deadlinesStrong organisational skills and attention to detail when handling data and reportsAbility to analyse and interpret information and present findings clearlyAble to build and maintain strong professional relationships across teams and agenciesDesirableUnderstanding of social determinants of health and how these can be

Address
ed with patientsPersonal AttributesEssentialCreative, flexible and sensitive approach to working with people with diverse support needsMotivated, proactive and committed to delivering high-quality patient-centred careTeam player with the ability to work collaboratively and share best practiceAble to reflect on and continuously improve own practicePassionate about tackling health inequalities and improving access to careAble to travel locally between practices and sites as required

Qualifications
Essential4 GCSE's (Grade C and above) English and Maths or equivalentRelevant NVQ level 3 qualification or equivalent

Experience
DesirableFurther Training in Administration, Health, Social Care or project coordination.

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details