Senior Reablement Worker in Salisbury inSalisbury PUBLISHED THU 10 JUL 2025 Jump to job information section

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Salary :£30,559 - £32,654,plus 10% unsocial hours for qualifying shiftsHours per week:37 hoursRolling advert:We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.Wiltshire Reablement - Empowering IndependenceIf you are passionate about helping other and eager to advance in the care industry, consider joining our team as a Senior Support Worker. We believe in growing talent from within and offer our staff opportunities like NVQ apprenticeships, providing you with a solid foundation for career progression.

Main duties of the job Our Support Workers are the unsung heroes, providing crucial assistance to customers in the comfort of their homes post-hospital discharge. Collaborating hand-in-hand with dedicated occupational therapists, we co-develop personalised reablement plans, helping customers achieve their goals in the comfort of their homes. Operating on a rotating schedule, the team is available between 7 am to 10 pm, 365 days a year, ensuring continuous and dedicated support.As a Senior Support Worker, you will monitor, support, and supervise our dedicated Support Workers, ensuring the delivery of the highest standard of services for our valued customers.We would like to welcome candidates with either an NVQ Level 3 or equivalent substantial

Experience in a related field to apply, and we also welcome those who show an interested in pursuing a relevant qualification.

About us Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

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Date posted 10 July 2025

Pay scheme Other

Salary £30,559 to £32,654 a year plus 10% unsocial hours for qualifying shifts

Contract Permanent

Working pattern Full-time

Reference number F0041-5273

Job location sWiltshire CouncilBourne HillSalisburySP1 3UZ

Job description

Job responsibilities To be the lead in a team of reablement workers within a defined geographic area. Provide ongoing monitoring, support and supervision to reablement support workers. The post holder will ensure that services are delivered to the highest standards, providing robust quality assurance, compliant with all legal and statutory requirements and within an effective and efficient performance management and budgetary framework.Specific duties and responsibilities:Work closely with occupational therapy staff creating person centered and CQC compliant reablement support plans.Attend the customers first visit from the reablement service to introduce the service and support the customer in understanding the reablement approach.Be able to undertake risk assessment and encourage positive risk-taking approach. Complete risk assessments which may include environmental, medication and mobility, working with customers and support workers to manage risk and record actions and strategies agreed.Work collaboratively with partners this may include, Health Teams, Care Homes, Care Agencies and Hospitals. Have a good understanding of the discharge process and the management of cases transferring into the reablement service, take responsibility for ensuring that relevant information (health conditions and medication) is gathered and systems are in place to ensure the customer and staff remain safe and risks are managed appropriately.Assist in the provision of appropriate safe care, in accordance with the regulations and quality standards. When leading out of hours cover, initiative will need to be taken to ensure the team are following correct procedures. This will also include having a thorough knowledge of CQC regulations and how they enforce them through the inspection process.Complete, distribute and monitor paperwork required by CQC registration, and held in the customers home, for the provision of a reablement service, such as medication administration records. Paperwork needs to be thorough and well-maintained to ensure theservice is inspection ready.Drive effective and consistent communication between professionals and the customer and their family to ensure all agencies are working in partnership and the risk of duplication and repetition is reduced.Provide customers (and where appropriate their representatives) with information about the reablement service including expectations and contact

Details , advising how customers can raise concerns.Record all reablement contacts accurately and in a timely way. Keep all information about customers and their families secure and confidential. Capture and record relevant actions, events and decisions in accordance with case management principles.Monitor customers progress and achievement of reablement goals. Provide timely feedback to occupational therapists and the wider team during team meetings and directly to the reablement case manager.Working under the direction of the Team Leader/Registered Manager ensure that the reablement service runs smoothly and efficiently. You will have good organisational skills and a flexible approach to support the team through any disruptions/changes within the daily routine.Report changes in reablement support plan visits to the allocator as soon as practically possible.Liaise with the allocator/co-ordinator to match reablement support workers with customers, when necessary support in the electronic rostering of the service.Provide information, support and guidance to reablement support workers to enable them to safely and effectively provide reablement support as agreed in the reablement support plan.Ensure that reablement workers are working to the support plans and those services are delivered in accordance with the identified needs of customers.Deal effectively with on-call/emergency issues, for example covering reablement visits directly or indirectly when reablement support workers are sick or absent. Provide timely feedback to the reablement team of issues arising out of hours. As the Senior reablement worker, decisions will need to be made with authority.Participate in transfers of customers requiring further support to another internal team and alternative provider.Positively engage in regular supervision sessions, preparing appropriately and ensuring agreed actions are undertaken in an agreed time frame.Monitor and provide support to a small group of reablement workers ensuring that their performance in the delivery of the service and behaviours meets the required standards. Promote continued professional development, reflective practice and evidence-based learning. Alert the Team Leader/Registered Manager to any concerns. Participate in the appraisal of a staff.Where improving work performance or HR procedures are implemented support and work under the direction of the Team Leader.Provide additional support where development needs are identified, undertake in service 1:1 training where appropriate, participate in the delivery of in service training to small groups of staff.Under the direction of the Team Leader/Registered Manager participate in the Induction of new staff, this may include arranging, mentoring with another staff member, shadowing and in the field training.Monitor the of the delivery of reablement support, in line with the service policy this willinclude the following tasks:o Reviewing daily communicationso Observation of reablement visitso One to one supervisiono Spot-checks of practiceo Audit files.Have an expert awareness of safeguarding in line with Wiltshire policy, including making referrals and participating in safeguarding investigations.Using

Experience , knowledge and skills to identify the signs of abuse and neglect and follow agreed local protocols to ensure customers are protected from harm/risk of harm.Be an ambassador for the Council and the department at all times, always representing the Council positively, professionally and appropriately at meetings with customers, external partners and agencies.Be able to respond to civil emergencies under instructionTake a lead in challenging practice to make improvements to service.

Job description

Person Specification

Qualifications EssentialNVQ Level 4 or equivalent significant

Experience in a relevant field (or a commitment toundertake qualification) e.g. Health, social care, adult education etc.

Experience of supporting with adults within a care environmentHSE recognised First Aid at Work qualification or willingness to achieve a qualification in first aid.Previous

Experience of contributing to the supervision of others or ability to demonstrate therequired skillsUp-to-date knowledge of relevant legislation and guidance in relation to working with, and thesafeguarding of, adults.

Experience and current up-to-date knowledge of moving and handling procedures.Well-developed interpersonal skills and ability to effectively communicate with people in avariety of ways and levels.Good organisational skills.Ability to prioritise tasks and work on own initiative against deadlinesAbility to utilise a range of software including electronic social care records.Physically fit and able to perform all requirements of the job roleAbility to work in a person-centred way to meet individual outcomesFully fluent in spoken and written EnglishDesirable

Experience of working with in a reablement service.

Experience of working within a CQC registered serviceUnderstanding of the Care Act 2; Health and Social Care Act 2008Able to demonstrate an ability to work as part of a team and provide/ implement instructionsQualification as a trainer.

Experience EssentialHigh level of relevant and practical

Experience acquired on.An advanced understanding of relevant procedures and working practices.Advanced knowledge of specialist function relevant to service area.Excellent ICT skills including use of Microsoft applications and specialist systems.Significant

Experience of working with clients and client groups with complex needs.Proven ability to carry out client risk assessments to identify eligibility for service provision and/orrisk of harm.Proven ability to advise and guide clients to encourage development and to access services towhich they are entitled.Ability to build trust and confidence with clients, client groups and colleagues.Proven ability to interpret situations, analyse behaviours to make judgements and deliverinterventions to achieve outcomes.Proven ability to deliver training.

Person Specification

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

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