Senior Health Care Support Worker - Physical Health in Braintree inBraintree PUBLISHED FRI 7 NOV 2025 Jump to job information section
Band 4: £27,485 to £30,162 a year per annum, pro rata
PERMANENT
NO SPONSORSHIP
Job description
Job summary
An exciting opportunity has arisen within Hertfordshire Partnership NHS Trust to be part of a Physical Health Team providing services to people with Severe Mental Illness. The team predominantly covers Mid Essex, including the main towns of Chelmsford, Braintree and Maldon and the surrounding area.PLEASE NOTE: We are unable to offer sponsorship for this role.Previous applicants need not apply
Main duties of the job
The post holder will be undertaking physical health checks and wellbeing assessments for people with severe mental health illness. Promote and encourage healthy lifestyles and will assist people to access the support they need to recover from their mental health and physical health problems, promoting and maintain recovery. They will also support the locality in ensuring the Severe Mental Illness (SMI) registers are updated.In return we offer regular supervision, access to training and development, an individual personal development plan to enable you to explore your own career and development options within the health and social care environment.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality CommissionHertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Our Trust values are:Welcoming. Kind. Positive. Respectful. Professional.These values are at the core of who we are, everything we do, and how we do it!
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
367-ACMS-9763-B
Job location
sTekhnicon House, Springwood Drive, Braintree, CM7 2YNSpringwood DriveBraintreeCM7 2YN
Job description
Job responsibilities
The post holder will contribute to assessment of both physical and mental health needs. With a focus on improving the physical health of people of severe mental illness, the post holder will understand the relationship between physical and mental wellbeing.To work with other agencies to deliver a systems approach in ensuring service users physical health and wellbeing needs are met.The post holder will partake in the physiological assessment of our service users who have been identified as having severe mental illness. They will take and record physical health checks including blood pressure pulse, weight and BMI. They will also carry out venipuncture for required blood tests.The post holder will support the implementation of new digital technology used for assessing a persons physical health needs.The post holder will have a good understanding of the clinical guidelines of physical health monitoring and recognise when action needs to be taken due to deteriorating health.To assess patients holistically. Assessing lifestyles, exercise, activities, mental health, nutrition, smoking, alcohol, drug use and frailty. Giving advice on healthy lifestyles following evidenced based practice and signposting our service users to other services.The post holder will work alongside other professionals within the community mental health teams and wider mental health and physical health services including primary care.The post holder will work as part of the multidisciplinary team.The post holder will review the SMI registers and identify service users for physical health assessments.The post holder will arrange physical health assessments with the service users within their preferred environment, offering an outreach model of care.To provide information on health promotion in a way that is meaningful for the service user.To work with service users, families, carers and relevant staff to develop physical health care plans.To ensure information is recorded accurately, in a timely manner on the electronic patient record, and shared when appropriate with health and social care professionals, service users, carers and families.To promote positive physical health to patients, carers, families and staff.To contribute to regular audit and data collection to demonstrate effectiveness of physical health clinics and interventions offered, with the support of colleagues.To support service users to think more about their physical health needs and identify their own physical health goals, and to support monitoring with goals identified.To provide regular input to quality improvement meetings, to continue to support service improvement in promoting positive physical health for people with severe mental illness.To form professional relationships with service users and communicate with them in a way that respects their views, autonomy and culture.Report regularly to the clinical supervisor/team leader to discuss any concerns or issues.Make good use of clinical supervision to discuss casework, make plans for action, reflect on and implement best practice.To ensure the required contact times are adhered to and that allocated activity levels are met.To assist in the reporting of daily service user and non-service user contact information and is returned on time.To demonstrate effective communication, sharing of information and participation in developments within the service.To work within clinical protocols, guidelines, and the team standard operating procedure.To provide information to assist in the investigation of complaints, safeguarding vulnerable adults/children and serious incidents.To actively engage with patients, obtain their views and encourage their involvement in service delivery.To ensure adherence to Trust policies and procedures relating to health and safety at work.To be responsible for safe storage and maintenance of equipment needed to carry out duties, ensuring standards of infection control and health and safety are maintained.To be responsible for own use of Trust property, e.g. mobile phone, laptop and other equipment.To monitor stock levels for use in own service and request new equipment as appropriate.All staff should comply with the Trusts Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Job description
Person Specification
KNOWLEDGE, TRAINING AND
Experience
EssentialNVQ/Mental Health Certificate Level 2 or completion of the Care Certificate on appointment.Commitment to Continuing Personal DevelopmentEducated to GCE/GCSE or equivalent (Maths and English)Venepuncture competentCar driver (unless you have a disability as defined by the Equality Act 2which prevents you from driving)DesirableNVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permitTraining in physical health care assessment and interventionsAREAS OF
Experience
AND KNOWLEDGEEssentialThree years'
Experience
of providing mental health or health and social care services from within a team setting, which may be combined with personal lived
Experience
of mental health difficultiesBasic written communication skillsGood verbal communication skills and the ability to listen effectivelyUnderstanding of the Care ActEmpathy, compassion and patienceAbility to create innovative solutions to help empower service usersAbility to work unsupervised in a range of settingsAbility to form positive therapeutic relationships with service users and carersA keenness to make a positive contribution to improving the quality of life for people with mental health problemsAbility to use structured therapeutic skills, such as solution focussed therapy, motivational interviewing or a commitment to acquiring such skillsAbility to acknowledge diversity and promote anti -discriminatory practice/equal opportunitiesAn ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviourTo attend mandatory training in Basic Life Support.To attend mandatory training in personal safety/relating to peopleBasic health and safety awarenessMoving and handling awarenessAwareness of local services and ability to liaise with different services/teamsBasic Interviewing SkillsAbility to supervise/mentor othersDesirableBasic knowledge of benefits/employment systemsAn understanding of the mental health systemCOMMUNICATION SKILLSEssentialAbility to develop trusting relationships with management staff and work effectively in partnership with themAbility to convey complex information in a clear and concise formatEffective report writing skillsInfluencing skills in order to promote positive changeDesirableEffective presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
An exciting opportunity has arisen within Hertfordshire Partnership NHS Trust to be part of a Physical Health Team providing services to people with Severe Mental Illness. The team predominantly covers Mid Essex, including the main towns of Chelmsford, Braintree and Maldon and the surrounding area.PLEASE NOTE: We are unable to offer sponsorship for this role.Previous applicants need not apply
Main duties of the job
The post holder will be undertaking physical health checks and wellbeing assessments for people with severe mental health illness. Promote and encourage healthy lifestyles and will assist people to access the support they need to recover from their mental health and physical health problems, promoting and maintain recovery. They will also support the locality in ensuring the Severe Mental Illness (SMI) registers are updated.In return we offer regular supervision, access to training and development, an individual personal development plan to enable you to explore your own career and development options within the health and social care environment.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality CommissionHertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Our Trust values are:Welcoming. Kind. Positive. Respectful. Professional.These values are at the core of who we are, everything we do, and how we do it!
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
367-ACMS-9763-B
Job location
sTekhnicon House, Springwood Drive, Braintree, CM7 2YNSpringwood DriveBraintreeCM7 2YN
Job description
Job responsibilities
The post holder will contribute to assessment of both physical and mental health needs. With a focus on improving the physical health of people of severe mental illness, the post holder will understand the relationship between physical and mental wellbeing.To work with other agencies to deliver a systems approach in ensuring service users physical health and wellbeing needs are met.The post holder will partake in the physiological assessment of our service users who have been identified as having severe mental illness. They will take and record physical health checks including blood pressure pulse, weight and BMI. They will also carry out venipuncture for required blood tests.The post holder will support the implementation of new digital technology used for assessing a persons physical health needs.The post holder will have a good understanding of the clinical guidelines of physical health monitoring and recognise when action needs to be taken due to deteriorating health.To assess patients holistically. Assessing lifestyles, exercise, activities, mental health, nutrition, smoking, alcohol, drug use and frailty. Giving advice on healthy lifestyles following evidenced based practice and signposting our service users to other services.The post holder will work alongside other professionals within the community mental health teams and wider mental health and physical health services including primary care.The post holder will work as part of the multidisciplinary team.The post holder will review the SMI registers and identify service users for physical health assessments.The post holder will arrange physical health assessments with the service users within their preferred environment, offering an outreach model of care.To provide information on health promotion in a way that is meaningful for the service user.To work with service users, families, carers and relevant staff to develop physical health care plans.To ensure information is recorded accurately, in a timely manner on the electronic patient record, and shared when appropriate with health and social care professionals, service users, carers and families.To promote positive physical health to patients, carers, families and staff.To contribute to regular audit and data collection to demonstrate effectiveness of physical health clinics and interventions offered, with the support of colleagues.To support service users to think more about their physical health needs and identify their own physical health goals, and to support monitoring with goals identified.To provide regular input to quality improvement meetings, to continue to support service improvement in promoting positive physical health for people with severe mental illness.To form professional relationships with service users and communicate with them in a way that respects their views, autonomy and culture.Report regularly to the clinical supervisor/team leader to discuss any concerns or issues.Make good use of clinical supervision to discuss casework, make plans for action, reflect on and implement best practice.To ensure the required contact times are adhered to and that allocated activity levels are met.To assist in the reporting of daily service user and non-service user contact information and is returned on time.To demonstrate effective communication, sharing of information and participation in developments within the service.To work within clinical protocols, guidelines, and the team standard operating procedure.To provide information to assist in the investigation of complaints, safeguarding vulnerable adults/children and serious incidents.To actively engage with patients, obtain their views and encourage their involvement in service delivery.To ensure adherence to Trust policies and procedures relating to health and safety at work.To be responsible for safe storage and maintenance of equipment needed to carry out duties, ensuring standards of infection control and health and safety are maintained.To be responsible for own use of Trust property, e.g. mobile phone, laptop and other equipment.To monitor stock levels for use in own service and request new equipment as appropriate.All staff should comply with the Trusts Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Job description
Person Specification
KNOWLEDGE, TRAINING AND
Experience
EssentialNVQ/Mental Health Certificate Level 2 or completion of the Care Certificate on appointment.Commitment to Continuing Personal DevelopmentEducated to GCE/GCSE or equivalent (Maths and English)Venepuncture competentCar driver (unless you have a disability as defined by the Equality Act 2which prevents you from driving)DesirableNVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permitTraining in physical health care assessment and interventionsAREAS OF
Experience
AND KNOWLEDGEEssentialThree years'
Experience
of providing mental health or health and social care services from within a team setting, which may be combined with personal lived
Experience
of mental health difficultiesBasic written communication skillsGood verbal communication skills and the ability to listen effectivelyUnderstanding of the Care ActEmpathy, compassion and patienceAbility to create innovative solutions to help empower service usersAbility to work unsupervised in a range of settingsAbility to form positive therapeutic relationships with service users and carersA keenness to make a positive contribution to improving the quality of life for people with mental health problemsAbility to use structured therapeutic skills, such as solution focussed therapy, motivational interviewing or a commitment to acquiring such skillsAbility to acknowledge diversity and promote anti -discriminatory practice/equal opportunitiesAn ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviourTo attend mandatory training in Basic Life Support.To attend mandatory training in personal safety/relating to peopleBasic health and safety awarenessMoving and handling awarenessAwareness of local services and ability to liaise with different services/teamsBasic Interviewing SkillsAbility to supervise/mentor othersDesirableBasic knowledge of benefits/employment systemsAn understanding of the mental health systemCOMMUNICATION SKILLSEssentialAbility to develop trusting relationships with management staff and work effectively in partnership with themAbility to convey complex information in a clear and concise formatEffective report writing skillsInfluencing skills in order to promote positive changeDesirableEffective presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Senior Health Care Support Worker - Physical Health:
Click to view
To work as a Senior Health Care Support Worker in the UK, you will need a combination of technical skills, interpersonal abilities, and relevant qualifications. Here are the key skills and attributes you should possess:
Essential Skills:
1. Clinical Skills:
- Basic life support and first aid.
- Medication administration and understanding of medical terminology.
- Knowledge of infection control and health and safety standards.
2. Communication Skills:
- Effective verbal and written communication for interacting with patients, families, and healthcare professionals.
- Active listening and empathy to understand patient needs and feelings.
3. Interpersonal Skills:
- Building rapport with patients and colleagues.
- Teamwork and collaboration with multidisciplinary teams.
4. Organizational Skills:
- Ability to prioritize tasks and manage time effectively.
- Administrative skills for maintaining patient records and documentation.
5. Problem-Solving Skills:
- Critical thinking to assess patient needs and respond to changing situations.
- Ability to handle complaints and challenging behaviors calmly and professionally.
6. Leadership and Supervisory Skills:
- Experience in supervising junior staff and providing mentorship or training.
- Skills in team management and conflict resolution.
7. Understanding of Patient Care:
- Knowledge of person-centered care approaches and dignity in care.
- Familiarity with mental health issues, dementia, or other specific care needs relevant to your work setting.
Qualifications and Training:
- Relevant Experience: Previous work as a Health Care Support Worker or in a similar role in health or social care settings.
- Certifications: Completion of relevant training courses or certifications, such as the Care Certificate, NVQ Level 2 or 3 in Health and Social Care, or equivalent qualifications.
- Regulatory Compliance: Understanding of the Care Quality Commission (CQC) standards and regulations.
- Enhanced DBS Check: A satisfactory Disclosure and Barring Service (DBS) check is usually required for roles involving vulnerable populations.
Personal Attributes:
- Compassion and Empathy: A genuine desire to help others and provide high-quality care.
- Resilience: Ability to cope with the emotional and physical demands of the role.
- Adaptability: Flexibility to adapt to different situations and patient needs.
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