Caseload Coordinator - Urgent Community Response & Virtual Ward in Stockport inStockport PUBLISHED TUE 4 NOV 2025 Jump to job information section

Caseload Coordinator - Urgent Community Response & Virtual Ward at Stockport NHS Foundation Trust (Stockport, SK4). Two part‑time posts are available (30 and 22.5 hours per week) with some weekend working. You will co‑ordinate the clinical caseload for the Urgent Community Response and Virtual Ward team, supporting rapid two‑hour community responses and tech‑enabled remote monitoring to keep patients safe at home and avoid unnecessary admissions. Day‑to‑day duties include managing and updating patient records across systems such as EMIS, Docobo and Patient Centre, overseeing distribution and tracking of home monitoring devices, entering and analysing outcome data, answering telephone calls and passing information to clinicians, and organising audits. The post is permanent, Agenda for Change Band 3 (pro rata salary £24,937–£26,598), and requires a standard DBS check and adherence to safeguarding procedures.

This role suits organised, compassionate administrators and carers who want meaningful, community‑facing work that fits around caring responsibilities — particularly those looking for part‑time, family‑friendly hours. Essential skills include excellent telephone manner, intermediate IT ability (Outlook, Word, Excel), the ability to prioritise under pressure and work with sensitivity and discretion. Stockport NHS Foundation Trust offers flexible working consideration, 27–33 days annual leave (pro rata), NHS pension, salary sacrifice schemes, staff discounts, cycle to work options and access to local financial support. If you want to make a direct difference to patients in their own homes, click the “Apply Now” button alongside this advert to apply via jobsincare.com.