PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NWSSP.
An exciting opportunity to join the Quality Assurance Summarising Team has arisen in NHS Wales Shared Services Partnership (NWSSP) Primary Care Services. The post holder will be part of a team of trained Medical Records Summarisers who receive, prepare, keep an audit trail, summarise and return GP practices medical records.
This post is a secondment until 31/03/2026 due to secondment cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The post holder will undertake the process of summarising clinical information from patients' medical records. The candidate must have excellent attention to detail in order to scrutinise, analyse and accurately summarise medical records. You will capture important clinical information from paper and electronically transferred medical records and input it directly into the GP Practices clinical systems using read codes, in adherence to the GMS contract requirements. An understanding and acceptance of the need for accuracy and strict confidentiality observance is required. All medical records must be recorded on arrival, ensure appropriate and safe storage and post-summarising transport of the records. A robust audit trail must be maintained throughout the process.
The post holder will need to liaise with GP practices to request missing information and ask specific queries. The post holder will also need to liaise with various internal stakeholders to retrieve, summarise and return medical records. They will work both as part of a team to complete the work and also use their own skills and knowledge whilst summarising.
This post will be based in the following office, Matrix House Swansea.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://jobsincare.com/job/jnsJB1SxHit
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Knowledge of administrative procedures, including specialised Clinical IT systems and project management, training knowledge, acquired through formal training or experience to NVQ 3 level or equivalent
- Computer literacy including Word, Powerpoint with advanced competence of Access and Excel
- Evidence of Continuous Professional Development
Desirable
- Understanding of Primary Care Clinical Services
- NVQ in Health & Social Care
Experience
Essential
- Experience of working in a Primary Care Setting
- Experience of Providing a Confidential administrative service to a multi disciplinary team
- Experience in providing patient/client facing services
- Experience of working across organisational boundaries
- Able to prioritise workload
- Experience in clinical audit / Data collection
- Experience in providing information reports for clinical and managerial purposes
Desirable
- Experience of working with numerous stakeholders from a range of agencies
- Significant NHS / Primary Care experience
- Experience of coordinating patient care in multi disciplinary environment
Skills and Attributes
Essential
- Analytical skills to identify problems and able to offer original solutions
- Ability to work unsupervised and under pressure
- Ability to act on initiative & recognise boundaries
- Good organisational & planning skills
- Excellent oral & written communication skills
- Able to communicate detailed information in an understandable way
- Ability to work both independently and effectively with a team
- Ability to work under pressure and to deadlines
Desirable
- Understanding of Health & Safety regulations and Data Protection
- Report Writing Skills
- Ability to be creative & innovative
Other
Essential
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- Computer Literacy
Desirable
- Knowledge of clinical system
Person Specification
Qualifications and Knowledge
Essential
- Knowledge of administrative procedures, including specialised Clinical IT systems and project management, training knowledge, acquired through formal training or experience to NVQ 3 level or equivalent
- Computer literacy including Word, Powerpoint with advanced competence of Access and Excel
- Evidence of Continuous Professional Development
Desirable
- Understanding of Primary Care Clinical Services
- NVQ in Health & Social Care
Experience
Essential
- Experience of working in a Primary Care Setting
- Experience of Providing a Confidential administrative service to a multi disciplinary team
- Experience in providing patient/client facing services
- Experience of working across organisational boundaries
- Able to prioritise workload
- Experience in clinical audit / Data collection
- Experience in providing information reports for clinical and managerial purposes
Desirable
- Experience of working with numerous stakeholders from a range of agencies
- Significant NHS / Primary Care experience
- Experience of coordinating patient care in multi disciplinary environment
Skills and Attributes
Essential
- Analytical skills to identify problems and able to offer original solutions
- Ability to work unsupervised and under pressure
- Ability to act on initiative & recognise boundaries
- Good organisational & planning skills
- Excellent oral & written communication skills
- Able to communicate detailed information in an understandable way
- Ability to work both independently and effectively with a team
- Ability to work under pressure and to deadlines
Desirable
- Understanding of Health & Safety regulations and Data Protection
- Report Writing Skills
- Ability to be creative & innovative
Other
Essential
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- Computer Literacy
Desirable
- Knowledge of clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
