Administration Assistant in Kettering inKettering PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
Job description
Job summary
We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach and can work alongside the wider multi-disciplinary team to provide quality and effective administrative support.As part of the Community Paediatric Medic Administrative Team you will provide administrative support to the Clinical Administrators and their designated Clinical/Medical staff. Supporting to maintain an effective office system(s) for the delivery and maintenance of Medical Appointments/Reviews, being flexible and use own initiative to organise and prioritise own workload.You will be part of a dynamic and supportive team, benefiting from a comprehensive supervision and appraisal system, with a commitment to staff development.You will demonstrate an enthusiasm for professional development and will be motivated to further your understanding and skills through various training opportunities.Toeffectively manage self, workloadSupport with telephone calls for appointments and general enquiries, passing any queries as needed to appropriate Clinical AdminstratorTelephone contact with families when requiredDealing with all queries and directing as appropriateTo ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people isProvide comprehensive administrative support to the Team, and work closely with the Medical Secretaries
Main duties of the job
Telephone contact with families when required, for instance to rearrange appointments if necessary, convey messages from clinicians and liaise with other agencies (ie schools and referrers)Open post and scan any paperwork received, ensuring clinically urgent requests are passed to the appropriate Clinical AdministratorManagement of inboxesAdhoc administrative support to the wider Team, including Reception Cover.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
270-TG444-ACS-A
Job location
sSudborough HouseSt. Mary's Hospital, London RoadKetteringNN15 7PW
Job description
Job responsibilities
For further information on the advertised role, please refer to the
Job description
located under the Supporting Documents heading. The full
Person Specification
can be accessed under the About You Section of the document.
Job description
Person Specification
Qualifications
EssentialGCSE Grade 4 & Above or Equivalent Qualification in Maths & EnglishDesirableAny Administration Qualification.Typing / Keyboard Skills or EquivalentSkillsEssentialGood Communication SkillsDealing with Sensitive & Confidential InformationWork as Part of a TeamGood knowledge & Ability of Microsoft Office i.e. Word, ExcelDesirableFlexible, adaptable approach, with polite, helpful and professional mannerKnowledge &
Experience
EssentialUnderstanding the importance maintaining Accuracy in clinical applications
Experience
of working as part of a teamDesirablePrevious
Experience
of working with children/young people and their familiesPrevious
Experience
Working in the NHSPrevious
Experience
of using SystmOne
Person Specification
Experience
Working in the NHSPrevious
Experience
of using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach and can work alongside the wider multi-disciplinary team to provide quality and effective administrative support.As part of the Community Paediatric Medic Administrative Team you will provide administrative support to the Clinical Administrators and their designated Clinical/Medical staff. Supporting to maintain an effective office system(s) for the delivery and maintenance of Medical Appointments/Reviews, being flexible and use own initiative to organise and prioritise own workload.You will be part of a dynamic and supportive team, benefiting from a comprehensive supervision and appraisal system, with a commitment to staff development.You will demonstrate an enthusiasm for professional development and will be motivated to further your understanding and skills through various training opportunities.Toeffectively manage self, workloadSupport with telephone calls for appointments and general enquiries, passing any queries as needed to appropriate Clinical AdminstratorTelephone contact with families when requiredDealing with all queries and directing as appropriateTo ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people isProvide comprehensive administrative support to the Team, and work closely with the Medical Secretaries
Main duties of the job
Telephone contact with families when required, for instance to rearrange appointments if necessary, convey messages from clinicians and liaise with other agencies (ie schools and referrers)Open post and scan any paperwork received, ensuring clinically urgent requests are passed to the appropriate Clinical AdministratorManagement of inboxesAdhoc administrative support to the wider Team, including Reception Cover.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
270-TG444-ACS-A
Job location
sSudborough HouseSt. Mary's Hospital, London RoadKetteringNN15 7PW
Job description
Job responsibilities
For further information on the advertised role, please refer to the
Job description
located under the Supporting Documents heading. The full
Person Specification
can be accessed under the About You Section of the document.
Job description
Person Specification
Qualifications
EssentialGCSE Grade 4 & Above or Equivalent Qualification in Maths & EnglishDesirableAny Administration Qualification.Typing / Keyboard Skills or EquivalentSkillsEssentialGood Communication SkillsDealing with Sensitive & Confidential InformationWork as Part of a TeamGood knowledge & Ability of Microsoft Office i.e. Word, ExcelDesirableFlexible, adaptable approach, with polite, helpful and professional mannerKnowledge &
Experience
EssentialUnderstanding the importance maintaining Accuracy in clinical applications
Experience
of working as part of a teamDesirablePrevious
Experience
of working with children/young people and their familiesPrevious
Experience
Working in the NHSPrevious
Experience
of using SystmOne
Person Specification
Experience
Working in the NHSPrevious
Experience
of using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for an Administration Assistant:
Click to view
To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
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