QR code linking to this job posting Bank Ward Receptionist in Teddington inTeddington PUBLISHED WED 5 NOV 2025

Band 2: Competitive rates  BANK 
Job summary
An excitingopportunity has arisen at Cedars at Grace Anderson Ward Teddington MemorialHospital, for applicants to apply to join our team.We areseeking an enthusiastic and organised Bank Ward Receptionist who will be thefirst point of contact for visitors and staff, you must be welcoming andhelpful with an enthusiastic disposition.Thereceptionist will be responsible for managing the reception area, dealing withtelephone enquiries, booking patient transport, obtaining patient appointmentswhen required and other administrative duties as needed, including scanning,uploading documents, sending emails.Youwill need to have a flexible approach, be able to act on your own initiative,communicate with a wide range of people and be flexible in your approach tochange. We offer excellent personal development opportunities and the chance to

Experience
collaborative working within a well established multidisciplinaryteam

Main duties of the job
TheCedars at Grace Anderson Ward provides 25-bedded rehabilitation to an in-patientunit providing 24 hour nursing care to adults over 18 years of age. The focus is on providing quality care topatients using a multi-disciplinary team approach.We arecurrently entering a new and exciting challenge, taking forward community-basedcare as well as in-patient care and so you will need to be flexible and willingto develop as the service changes and evolves.If you would like to contact us todiscuss any aspects of this role please contact: Eileen

About us
AtYour Healthcare CIC, we arededicated to delivering high-quality, patient-led health and social careservices for residents in Kingston and providing specialised learningdisability services in Richmond. As a Community Interest Company (CIC), weprioritise community-driven care and offer an environment that empowers you tomake a real impact.Why Choose Us?NHS Pay & Benefits:Enjoy the security of NHS pay, Agenda for Changeterms, NHS pension scheme, and

Salary
sacrifice schemes.Bureaucracy-Free Environment:Implement good ideas quickly and effectively withoutdelays.Work-Life Balance:Benefit from our Employee Assistance Programme (EAP)and various staff discounts.Exceptional Staff

Experience
:Join a supportive workplace with positive feedbackfrom staff and patients.Inclusive Culture:We promote equality, diversity, and inclusion,encouraging applications from all backgrounds.Impactful Community Involvement:Have a real voice in shaping care as part of ourmembership organisation. Your ideas and contributions matter.Join Us TodayWe arelooking for passionate individuals who value high-quality care, inclusivity,and community engagement. If you want to make a positive impact in health andsocial care, join our forward-thinking, patient-centred team. Explore ourcareer opportunities and become part of a team that values your expertise anddedication.

Details

Date posted
05 November 2025

Pay scheme
Agenda for changeBandBand 2

Salary
£14.92 an hour inc HCAS

Contract
Bank

Working pattern
Flexible working

Reference number
B9811-25-0Job location
sTeddington Memorial Hospital11 Hampton RoadTeddingtonTW11 0QH

Job description

Job responsibilities
Your application should explain why youare applying for the post, how you believe you would contribute to working inthis setting and demonstrate how you meet the requirements of the personspecification.

Job description
is attached under Supporting InformationInterview date is 28/11/25

Job description

Person Specification
Skills and AbilitiesEssentialExcellent communication skillsExcellent written and spoken EnglishExcellent IT skillsAdaptabilityAbility to interact with all disciplines, patients and relativesBe efficient and organisedWork under pressure at timesAbility to deal with difficult situations in a positive wayDesirable

Experience
of working with carenotes or similar patient computer systems

Qualifications
EssentialGCSE English or equivalentDesirableNVQ 2 AdminKnowledgeEssentialKNOWLEDGEGood knowledge of general admin and reception duties and responsibilitiesGood understanding and awareness of confidentialitySome awareness of medical termsDesirableSome awareness of medical termsPersonal QualitiesEssentialWillingness to learnEnthusiasticWork well on own and as part of a teamAbility to use own initiativePositive natureAny Other FactorsEssentialMust be willing to work across the unit at times and be adaptable.Must be willing to develop the role/attend relevant training

Experience
EssentialReception/administrative work

Experience
of working with the general public and dealing with enquiries

Experience
in providing accurate and appropriate information correctlyDesirable

Experience
d Receptionistwithin the care profession

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details