Case Management Assistant in Guildford inGuildford PUBLISHED WED 5 NOV 2025 Jump to job information section

Support timely, safe discharges as a Case Management Assistant at Royal Surrey NHS Foundation Trust in Guildford (GU2). This permanent, full‑time Band 3 role (salary £26,240–£27,928 pa, pro rata, includes HCAS) sits within the Case Management and Discharge Hub and rotates between ward‑based and office duties. You’ll work alongside multidisciplinary teams and Case Managers to complete referral and discharge paperwork, book transport, manage onward referrals, resolve internal delays and help reduce unnecessary bed days and readmissions. The post suits someone with prior healthcare or administrative experience, an NVQ Level 3/BTEC in Health and Social Care (or equivalent), an IT qualification such as ECDL, confidence using clinical systems (e.g. Cerner desirable) and willingness to undertake a DBS check.

Royal Surrey offers a warm, supportive environment where practical skills and compassionate care are valued: the Trust is CQC‑rated Outstanding, invests in colleague development and runs a comprehensive health and wellbeing programme. If you’re a caring, organised person—particularly women carers seeking a purposeful role that blends hands‑on patient support with administrative responsibility—this is an opportunity to grow your clinical knowledge while directly improving patient flow and experience. The vacancy is listed on jobsincare.com; please click the “Apply Now” button to submit your application.