QR code linking to this job posting Hospital Administrator in Stanmore HA7 2JQ inStanmore HA7 2JQ PUBLISHED THU 25 SEP 2025

£25,000 a year

Pathfinder Ashness Care


To provide administrative support to the clinical and support services
teams. Deal with queries from the residents, public, staff, other businesses over the
phone, via email or face to face. The Hospital Administrator is responsible for
delivering a wide range of administrative support across the unit, including
reception duties, finance support, and support for the Senior Management Team
(SMT). This role requires a high level of administrative competence and
attention to detail across all aspects of the role. The post holder will play a
key role in ensuring the smooth operation of the unit.





Provide comprehensive administrative services
to support the unit's daily operations.


Support the reception area by serving as the
first point of contact for visitors and inquiries.


Order supplies as required


Control and regularly reconcile petty
cash/residents funds held on trust by the Company/staff expenses






Supports finance operations through effective
administrative tasks, including invoice handling, data entry, reconciliation,
and reporting. Ensures timely and compliant execution of financial procedures.
Attention to detail and organisational skills in managing financial
documentation, processing transactions, and maintaining accurate records.


Proficient in financial numeracy and elementary
use of Excel, with the ability to process supplier invoices, liaise with
approvers, and accurately record transactions within the accounting system.


Oversee end-to-end time-recording operations
for payroll and other purposes, respond to payroll-related inquiries, and
ensure timely and precise submission of payroll information (including hours
worked etc.) to the payroll processor.




Assist in the coordination and documentation
of governance activities, including the preparation of meeting minutes, and
action logs.


Support the Hospital Director and SMT to collect
and collate evidence for CQC inspections and compliance with CQC standards.














Ashness House is a 26-bed inpatient service for males with severe and enduring mental health illness, co-morbid physical health problems and complex needs.


It provides specialist MDT assessment, treatment and support to stabilise a persons symptoms and help them gain or regain the skills and confidence to live successfully in the community. A holistic approach to care and treatment by a multi-disciplinary team will facilitate assessment, monitoring and review of both mental and physical wellbeing.


Once service users have stabilised, the recovery goal is to move on to a pathway of community rehabilitation, supported living and then independent living. Our aim is to reduce the length of stay, improve functional wellbeing and general quality of life.





Details


Date posted


25 September 2025




Pay scheme


Other







Salary



£25,000 a year






Contract


Permanent






Working pattern





Full-time





Reference number



L







Job locations




2-6


Jersey Avenue


Stanmore


Middlesex


HA7 2JQ












Job description


Job responsibilities


General
Administrative Support:

Provide comprehensive administrative services
to support the unit's daily operations.

Support the reception area by serving as the
first point of contact for visitors and inquiries.

To make judgements resolving problems of a
customer service or administrative nature within appropriate limits, referring
anything or a more complex nature to more senior staff

Order supplies as required

Control and regularly reconcile petty
cash/residents funds held on trust by the Company/staff expenses

Accurate recording of information.

Contribute to team meetings.

Supports finance operations through effective
administrative tasks, including invoice handling, data entry, reconciliation,
and reporting. Ensures timely and compliant execution of financial procedures.
Attention to detail and organisational skills in managing financial
documentation, processing transactions, and maintaining accurate records.

Proficient in financial numeracy and elementary
use of Excel, with the ability to process supplier invoices, liaise with
approvers, and accurately record transactions within the accounting system.

Oversee end-to-end time-recording operations
for payroll and other purposes, respond to payroll-related inquiries, and
ensure timely and precise submission of payroll information (including hours
worked etc.) to the payroll processor.

Assist in the coordination and documentation
of governance activities, including the preparation of meeting minutes, and
action logs.

Support the Hospital Director and SMT to collect
and collate evidence for CQC inspections and compliance with CQC standards.

Manage databases related to incidents.

Provide administrative assistance to the Hospital
Director and SMT including scheduling, meeting coordination, and report
preparation.

Assist in the preparation and circulation of
governance meeting agendas, minutes, and supporting documents.

Provide routine information to residents and
carers e.g. in relation to appointments, correspondence, information,
venues/security

Establish and maintain effective communication
networks within the unit and with external stakeholders.

Liaise with all levels of staff.

Provide cover for colleagues, working flexibly
to meet the needs of the service

Assist with the recruitment and induction of
new staff

Participate in and support staff training.

Keep updated on all relevant policies,
procedures, and best practices to ensure compliance and continuous professional
development.

Ensure adherence to health and safety
regulations within the unit

Support the maintenance of a safe working
environment, contributing to risk assessments and incident prevention
strategies.

Be aware of and abide by all relevant policies
and procedures e.g. Fire, Health & Safety, Infection Control, Information
Governance and Confidentiality.

To plan and organise own day-to-day tasks
within the parameters set out by the Hospital Director

To plan and organise a range of
straightforward tasks as directed by the Hospital Director/SMT






Job description



Job responsibilities


General
Administrative Support:

Provide comprehensive administrative services
to support the unit's daily operations.

Support the reception area by serving as the
first point of contact for visitors and inquiries.

To make judgements resolving problems of a
customer service or administrative nature within appropriate limits, referring
anything or a more complex nature to more senior staff

Order supplies as required

Control and regularly reconcile petty
cash/residents funds held on trust by the Company/staff expenses

Accurate recording of information.

Contribute to team meetings.

Supports finance operations through effective
administrative tasks, including invoice handling, data entry, reconciliation,
and reporting. Ensures timely and compliant execution of financial procedures.
Attention to detail and organisational skills in managing financial
documentation, processing transactions, and maintaining accurate records.

Proficient in financial numeracy and elementary
use of Excel, with the ability to process supplier invoices, liaise with
approvers, and accurately record transactions within the accounting system.

Oversee end-to-end time-recording operations
for payroll and other purposes, respond to payroll-related inquiries, and
ensure timely and precise submission of payroll information (including hours
worked etc.) to the payroll processor.

Assist in the coordination and documentation
of governance activities, including the preparation of meeting minutes, and
action logs.

Support the Hospital Director and SMT to collect
and collate evidence for CQC inspections and compliance with CQC standards.

Manage databases related to incidents.

Provide administrative assistance to the Hospital
Director and SMT including scheduling, meeting coordination, and report
preparation.

Assist in the preparation and circulation of
governance meeting agendas, minutes, and supporting documents.

Provide routine information to residents and
carers e.g. in relation to appointments, correspondence, information,
venues/security

Establish and maintain effective communication
networks within the unit and with external stakeholders.

Liaise with all levels of staff.

Provide cover for colleagues, working flexibly
to meet the needs of the service

Assist with the recruitment and induction of
new staff

Participate in and support staff training.

Keep updated on all relevant policies,
procedures, and best practices to ensure compliance and continuous professional
development.

Ensure adherence to health and safety
regulations within the unit

Support the maintenance of a safe working
environment, contributing to risk assessments and incident prevention
strategies.

Be aware of and abide by all relevant policies
and procedures e.g. Fire, Health & Safety, Infection Control, Information
Governance and Confidentiality.

To plan and organise own day-to-day tasks
within the parameters set out by the Hospital Director

To plan and organise a range of
straightforward tasks as directed by the Hospital Director/SMT





Person Specification






Experience



Essential




  • Experience of working with the public.


  • Knowledge of IT systems.









Qualifications



Essential




  • At least 2 GCSEs/ O levels (or equivalent) to include English and Maths.


  • Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience within A&C field at standard level.


  • To have some knowledge of office procedures, clerical/reception work.


  • Literate and numerate.










Person Specification







Experience



Essential




  • Experience of working with the public.


  • Knowledge of IT systems.









Qualifications



Essential




  • At least 2 GCSEs/ O levels (or equivalent) to include English and Maths.


  • Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience within A&C field at standard level.


  • To have some knowledge of office procedures, clerical/reception work.


  • Literate and numerate.










Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.










Employer details


Employer name


Pathfinder Ashness Care


Address




2-6


Jersey Avenue


Stanmore


Middlesex


HA7 2JQ








Employer's website



https://jobsincare.com/job/jnsOdvYrhJw (Opens in a new tab)










Employer details


Employer name


Pathfinder Ashness Care


Address




2-6


Jersey Avenue


Stanmore


Middlesex


HA7 2JQ








Employer's website



https://jobsincare.com/job/jnsOdvYrhJw (Opens in a new tab)