Job responsibilities

PRINCIPAL DUTIES & AREAS OF
RESPONSIBILITY

Monitor and maintain patient flow
across the Trust sites.

On behalf of the Clinical Service
Units actively manage and be accountable for the efficient and effective use
of the Trusts bed base out of hours.

Act on the behalf of the Clinical
Service Units when making decisions about the admission of
unscheduled/elective patients.

Work with Clinical Directors,
General Managers, Heads of Nursing and Matrons to ensure appropriate patient
placement is delivered within Trust frameworks and to support the delivery of
the Trusts short to medium term objectives.

Ensure that operational policies
support effective processes and are communicated, implemented and audited.

Working with Trust colleagues, take
a lead role in maintaining patient flow using the standard operating
procedure for managing capacity and demand.

To monitor the trigger factors
associated with the Trusts Acute Care Escalation Plan.

Working with internal and external
colleagues/agencies, to maintain an effective discharge process that
maximises the use of community provision.

Review of service delivery to
ensure that delays in patient placement are identified and acted upon,
ensuring ongoing improvement in patient access.

Maintain an overview of actual and
potential bed capacity and ongoing demand across the Trust, analyse and
mitigate pressures.

To maintain an overview of timely
patient flow across the site with particular focus on admissions through the
Emergency Department.

To determine the best use of
available capacity

To consider the elective admission
process reconciling the demand for optimal activity with the need to provide
sufficient capacity for urgent admissions.

The immediate co-ordination and
first line management of the Trusts emergency response to Fire, Major
incidents, Security alerts and Serious Untoward incidents.

To be the on site management
resource for staff out of hours utilising LTHT policies and procedures.

To liaise with Security manager and
Public Relations and, on behalf of the Trust, external agencies such as the
police and media.

To re deploy staff in order to
cover for unexpected sickness or absence.

To provide support and advice to
all Trust employees.

Liaise with managers regarding the
clinical and operational management of their areas.

To ensure that critical/untoward
incidents and safeguarding issues are reported as per locally agreed Trust
Policies.

Value
for Money

Out of hours be responsible for the
allocation of staff to all areas, ensuring adequate staffing cover is
provided on a daily basis. Review nursing/support staff establishments to
ensure skill mix reflects current workload requirements and represents best
use of resources.

Assess the impact of extra hours
worked by staff on their performance and the needs of the service.

Quality
of Care/Clinical Governance

Work with members of the Clinical
Service Units to deliver high quality, timely health care. Contribute to the
implementation of National Service Frameworks (where applicable) and National
Policy.

Work closely with Clinical Service
Units to secure and ensure the highest standard of clinical care is provided
within available resources.

Ensure all processes encompass
measures to ensure smooth transition of patients through the care pathway,
for example, timely admission and discharge processes.

Ensure that clinical governance
processes encompass measures to ensure the quality of the fundamental and
essential aspects of care.

Ensure nurses work within the Trust
Nursing Policy and Practice Guideline framework.

Communicate effectively through
daily contact with all disciplines in the relevant site and associated sites.
Attend the Daily Operational Performance meetings and chair the patient flow
meetings.

Ensure clinical and non-clinical
incidents are reported in accordance with Trust policy and agree actions in
response to these.

Maintain a safe working
environment, being aware of the requirements to comply with Health and Safety
regulations. Ensure equipment is maintained according to manufacturers
specifications and necessary repairs are undertaken. Ensure staff are trained
and supervised where appropriate in the correct use of equipment.

Address the concerns of patients
and service users and respond to their suggestions for local quality
improvements. Lead the investigation and management of complaints out of
hours through local resolution and in accordance with the Trust complaints
procedure, liaising with the Patient Relations department where necessary.

Support the implementation of a
Patient Advice and Liaison Service (PALS), being a focal point for advice to
patients and carers and local resolution of complaints.

Work with Heads of Nursing and
Matrons to ensure the implementation & delivery of the Nursing Strategy.

Act in accordance with the Nursing
& Midwifery Code of Conduct.

Education
and Training

Undertake relevant staff appraisals
and ensure staff have personal development plans in accordance with Trust
policy and support other senior staff in this process.

Promote evidence-based practice
within the patient admission/discharge process. Support staff in undertaking
research/project work.

Leadership

Act as a positive clinical role
model through the provision of support and advice to staff. Lead by example
through visible leadership to motivate and empower others.

Ensure that appropriate
arrangements are in place to provide leadership, support and motivation to
help immediate subordinates and others to understand and achieve the required
results.

Ensure effective working
relationships and communication is maintained between all grades of staff and
professional groups within the designated area, working within a
multidisciplinary team.

Act as a positive role model
through the provision of support and advice to staff. Lead by example through
visible leadership to motivate and empower others.

Contribute to the management of
sickness absence and staff capability in accordance with Trust policy.

Skills and Behaviour

Essential

• Excellent interpersonal skills.



• Clinical credibility.



• Interaction with others - Influencing. Persuading. Self-reliance. Motivation. Leadership. Teamwork.



• Flexibility/adaptability



• Uses a range of influencing and negotiation strategies to bring about change in modernising services.



• Clarifies complexity.



• Articulates a compelling vision of change.



• Places a focus on improving performance.



• Sets boundaries for accountability.



• Is confident in own ability.



• Demonstrates resilience.



• Empowers others allowing freedom with accountability.



• Ability to analyse performance data to redesign services and improve performance management.

Desirable

• Able to complete tasks in a correct and timely way.



• Able to self-motivate and prioritise.



• Able to work well within a team and contribute to overall success of team.



• Presentation skills.



• Numeracy.



• IT skills.



• Administrative.



• Technical skills.



• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

Experience

Essential

• Experience of working within acute areas of patient care delivery.



• Experience of working within a multidisciplinary team.



• Experience of managing a team and leadership skills



• Able to work independently and Willing to accept additional responsibility.



• Knowledge of Health Service management.



• Current issues in Nursing and Midwifery/ Nursing Strategy



• Ability to cope under pressure and support colleagues in stressful situations.



• Positive role model and experience of complaints management.



• Understanding of the underlying social, political and historical factors shaping local and national realities of health services.



• Performance Management.



• Understanding of the politics with both a small and large p of the health and social care context.



• NHS Plan - Understanding of the underlying social, political and historical factors shaping local and national realities of health services.



• Essence of Care - benchmarking.



• Risk management



• Knowledge of NHS emergency planning responsibilities or major incident response procedures and Knowledge of change management acquired through training and experience.

Qualifications

Essential

• Registered general nurse.



• ENB 998, SLIP or equivalent Degree.



• Evidence of experience at Band 7 or above that includes: Experience managing and leading staff. Service development. Change management.



• Evidence of CPD.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).