Virtual Ward Health Care Support Worker in Lichfield , Burntwood , Tamworth and Burton inLichfield , Burntwood , Tamworth and Burton PUBLISHED WED 12 NOV 2025 Jump to job information section

Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may b e withdrawnCome and Join our Virtual Ward Team - Virtual Ward workforce Do you want to help shape the future of patient care in a virtual ward environment?Come and join our virtual ward service, which is due to open in order to support Staffordshire and Stoke-on-Trent's urgent care needs. We are looking for a number of roles to join one of our Community based Virtual Ward Teams and help shape the future of patient care.This role requires a valid and in-date driving licence and you need access to a carFace to face interviews only

Main duties of the job
South Virtual Ward Healthcare Support Worker Band 3We are looking for enthusiastic, innovative and engaging individuals, who have a passion for the delivery of high quality patient care within the community. The candidates will have to be able to prioritise their own workload without supervision, have an excellent patient focussed approach and be able to use their initiative as well as work as part of a multidisciplinary team.Our General Acute Medicine and Frailty Virtual Ward is a new and innovative Service, that has an agreed admission criteria and works in partnership with supporting care services to deliver acute care in the patient's own home.The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's

Experience
and outc

About us
By joining Team MPFT, you will be helpingyour communities and in return for this, we will support you by;Supporting your career development and progressionExcellent NHS Pension schemeGenerous maternity, paternity and adoption leaveOptions for flexible workingUp to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leaveExtensive Health and Wellbeing support and resourcesLease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate

Salary
sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates

Salary
sacrifice bikes up to £2kFree car parking at all trust sitesFree flu vaccinations every yearCitizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Details

Date posted
12 November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£22,816 to £24,336 a year per annum

Contract
Permanent

Working pattern
Full-time

Reference number
3ME-25-7599558

Job location
sLichfield , Burntwood , Tamworth and BurtonMerlin houseLichfield , Burntwood , Tamworth and BurtonB78 3HF

Job description

Job responsibilities
As part of the Virtual Ward Team, the post holder will be responsible for undertaking a range of delegated clinical care duties in the community with patients that have been admitted onto a virtual ward bed.This involves recording patient observations and any changes to patient clinical conditionsSupporting the remote monitoring of patients using agreed digital technologyCarrying out limited clinical care dutiesActing as the patient educator around accessing services in the communitySitting with patients that need 24/7 observationsExchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next stepsSupporting the patient if they have physical impairment, mental health condition or learning difficultiesProviding clinical observations under the instruction of the registered nursing staff that are covering the shiftAssessing the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred carePlanning own work activities that are based on the priorities of the shiftConducting instructed tests that require hand eye co-ordination and the use of equipment. This may involve blood glucose monitoring, blood pressure and temperature.Undertaking a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations. Following policies and procedures and contributing to any updates or changes that might be neededEnsuring that any equipment that is used in the home environment is safe and are properly used so that it doesnt cause distress or discomfort for the patientSupporting and demonstrating own dutues to new starters and providing support to students or junior staffContributing to updating patient records on the relevant IT systemsLiaising with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning.Occassionally participate in audits, surveys, research and development opportunitiesActs on own initiative when delivering patient careHaving access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient careConducting remote monitoring of patient vital signs using a dashboard and notify any registered nursing staff if the patient is outside their baselineUndertake clinical supervision and an appraisal as directed by the service policyParticipate in induction programmes for new staff and training programmes for studentsFor further information please contactMatron Cork or Matron Siekiera - /

Job description

Person Specification
EssentialEssential

Experience
in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucoseVocational Qualification Level 3 or working towards or equivalent level of

Experience
Completed relevant short courses that would support the role including patient and clinical care dutiesDesirableKnowledge of care and related procedures

Experience
of conducting clinical observationsRole requirementsEssentialGood standard of general education including GCSE English (or equivalent qualification)Vocational Qualification Level 3 or working towards or equivalent level of

Experience
of conducting clinical observations

Experience
in following relevant health and care legislation

Experience
in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose

Experience
of recording observations on the appropriate clinical system

Experience
of working within an acute hospital or a health care environment

Experience
of working with minimal supervision and using own initiative Demonstrate the ability to prioritise and plan workload in order to meet deadlines

Person Specification
EssentialEssential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details