Qualified GP Health Care Assistant in New Malden inNew Malden PUBLISHED WED 29 OCT 2025 Jump to job information section

Job summary
We are looking for a qualified General Practice Health CareAssistant with phlebotomy

Experience
to join our friendly team at our New Malden site. This is an exciting opportunity to play a key role in delivering high-quality care to both NHS and private patients in a supportive, well-organised practice environment.Working hours : by arrangement and can be flexible

Salary
: Dependent on

Experience
Required/ Mandatory

Qualifications
:Healthcare Assistant Qualification level 3 or 4Phelbotomy QuaificationStrong communication and interpersonal skills.Ability to work independently and as part of a multidisciplinary team.Commitment to providing high-quality patient care.

Main duties of the job
Ensure pathological samples for investigation are collected and dispatched to the lab efficiently and appropriately.Undertaking clinical measurements and tasks ensuring these are recorded accurately and appropriately in the clinical records. With appropriate training and competency these will include:PhlebotomyUrine testingECGsBP/ Pulse, Rhythm/ Height, Weight, BMIABPM/ Cardiac event monitoringNHS Health ChecksFlu/ Pneumonia and other adult vaccinationsB12 InjectionsClip/suture removalBasic wound care using approved dressings from the wound formularyTo act as a chaperone for other cliniciansHave a basic understanding of long term conditions including diagnostic interventions, treatments and the principles of care and self-management

About us
Groves Health are a successful and trusted provider of NHS services across England. We have grown rapidly in the last five years from a single practice in New Malden to a team of over 100 people dedicated to giving patients the very best of care across our four sites in New Malden, Richmond, Wimbledon and Hinchley Wood.

Details

Date posted
29 October 2025

Pay scheme
Other

Salary
Depending on

Experience
Contract
Permanent

Working pattern
Full-time, Part-time

Reference number
A2885-25-0Job location
sGroves Medical Centre171 Clarence AvenueNew MaldenSurreyKT3 3TX

Job description

Job responsibilities
Key ResponsibilitiesResponsibilities to patient careFollowing Practice policies, protocols and guidelines undertake tasks and duties for which you have received appropriate training.Ensure pathological samples for investigation are collected and dispatched to the Lab efficiently and appropriately.Undertaking clinical measurements and tasks ensuring these are recorded accurately and appropriately in the clinical records. With appropriate training and competency these will include:PhlebotomyUrine testingECGsBP/ Pulse, Rhythm/ Height, Weight, BMIABPM/Cardiac event monitoringPeak Flow MeasurementsNHS Health ChecksFlu/ Pneumonia and other adult vaccinationsB12 injectionsClip/suture removalBasic wound care using approved dressings from the wound formularyTo act as a chaperone for other cliniciansHave a basic understanding of long term conditions including diagnostic interventions treatments and the principles of care and self-managementTo provide education and health promotion to patients as appropriateTo collect lifestyle data from patients, including smoking status, alcohol consumption and exerciseTo refer the patient to another clinician when appropriateTo report any observed changes in the patients condition or behaviour, or any other cause- Assisting the clinical staff where appropriate including minor surgerySupport the Practice Nurses to plan and manage care for individual patientsSupport and monitor patients during nebulisation therapyTo maintain accurate and contemporaneous records to relevant professional standards/guidelinesManage emergency situations within scope of practice and to level of competencyTo develop new skills and expand the healthcare assistant service, as appropriate to the level of the postAdministrative responsibilitiesMaintaining stock control of clinical supplies.Re-stocking of clinical areas with clinical suppliesSupporting the delivery of standards and targets, including contacting patients (by text, email, telephone or letter) to provide information and invite them to attend for appointments as appropriate, e.g. annual influenza vaccinations, childhood immunisations, cervical screening, QoF, KPIs, DES, LCSPlan, develop and implement health promotion activitiesOrganise the provision of patient information leaflets, as requestedCommunications and relationshipsDemonstrate sensitive communication styles to ensure patients are fully informed and consent to treatmentCommunicate effectively with other members of the Primary Health Care Team (e.g. GPs, Practice Nurses, District Nurses)Communicate effectively with patients and carers, recognising their needs for alternative methods of communicationProvide and receive sensitive informationTo understand and follow the requirements of confidentiality (including GDPR and the Freedom of Information Act and to refer on any queries, as appropriateParticipation in practice meetings, including PHCT meetings, as appropriateTeam workingUnderstand own role and scope in the organisation.Work as an effective and responsible team member, supporting others.Ensure clear understanding and utilisation of referral mechanisms within the practice.Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.Participate in team activities that create opportunities to improve patient care.Organisation/QualityTo follow Groves Health policies, including Health and Safety, Security, Confidentiality and Information Governance.To practice in accordance with agreed standards of care.To ensure that own actions are consistent with clinical governance systems and bring to the attention of more senior staff any specific risk situations.To manage own time effectively.To support and work towards the achievement of national standards (e.g. Quality and Outcomes Framework), local PCN & ICB standards and Groves Health standards.Review, enter and process data using accurate coding to ensure easy and accurate information retrieval for monitoring, financial and audit processes.To support the aims and objectives of Groves Health and contribute to the ongoing development of the service as required.To keep up to date with mandatory and other training required to fulfil the roleEquality and diversityTo act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with proceduresTo respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.To follow the Practice chaperoning policyBe aware of statutory procedures, local guidance and referral criteria regarding protection of children and vulnerable adults. To follow the guidance and policies and act in an appropriate manner.Health, safety and securityUse of proper infection control procedures.Use the personal security systems within the workplace according to Groves Health guidelines.Follow Health & Safety Policies and guidelines, including fire procedures and those pertaining to clinical areas of risk. Use safe working procedures and report incidents using Groves Health incident reporting system.Ensure the safe storage, rotation and disposal of vaccines and drugs within area of responsibility.- To undergo regular appraisal, supervision and training as necessary to update skills and knowledgeTo take responsibility for maintaining a record of own personal development.Participation and assistance in the training of healthcare professionals, including Practice Nurse, Medical & Nursing students, Medical registrars & F2sTo participate in the induction of new staff, students and other attached professionalsOtherTo maintain a tidy and organised work area.Any other duty appropriate to the role.This

Job description
is subject to periodic review and amendment in consultation with the post-holder in the light of changing circumstances

Job description

Person Specification

Qualifications
EssentialCertificate of Higher Education (preferred)Health Care Assistant Qualification: Care CertificatePhlebotomy QualificationDesirable

Experience
d in the following:Health ChecksBlood pressure, 24 hr ABPM and ECGVaccinations and injectionsSimple wound care

Experience
EssentialStrong communication and interpersonal skills.Ability to work independently and as part of a multidisciplinary team.Commitment to providing high-quality patient care.

Experience
in a Primary Care setting.

Person Specification

Experience
in a Primary Care setting.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details