Administrator in Hull inHull PUBLISHED TUE 4 NOV 2025 Jump to job information section
Depending on experience
PERMANENT
Hull Family Practice rPiXuTEx
Job description
Job summary
Shortlisting 21st November 2025 with Interviews being held on Monday 1st December 2025 and/or Wednesday 3rd December 2025 at Longhill Health Centre.Hull Family Practice is a busy teaching practice serving 38,000 patients. We are looking to recruit an Administrator to work up to 37.5 hours per week, but a minimum of 24 hours per week is required to work in our busy Admin office based at Longhill Health Centre. This is an exciting opportunity to join a well established and high performing practice to improve the service we offer to patients whilst supporting the GP's.You will provide a friendly, confident and professional service to our patients. You will be able to demonstrate good communication and organisational skills. You will have the ability to work both independently and as part of a wider team; to use initiative and discretion.
Main duties of the job
The successful candidate for the Administrators position must be an enthusiastic and organised person who is able to work flexibly and effectively as part of a large team. Ideally you would have previous
Experience
working as an Administrator in a busy environment, preferably in an NHS or medical setting but this is not essential for the right candidate. You must be IT competent, be polite with an excellent telephone manner as well as great interpersonal and face to face communication skills.
About us
We are a large friendly teaching practice serving 38,000 patients within the East and West Hull area. We have 10 GP partners, Nurse Practitioners, Pharmacists, Pharmacy Technicians, Physiotherapist a team of Nurses/HCA's and a large team of administration staff including receptionists.We are based in modern purpose built health centre's that we share with a number of other NHS services and we believe in providing all our patients with the best possible
Experience
and health outcomes.
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
Depending on
Experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
AJob location
sMorrill StreetHullHU9 2LJElliott Chappell Health CentreHullHU3 4BB162 Shannon RoadHullHU8 9RW700 Holderness RoadHullHU9 3JAPark Primary Health Care Centre700 Holderness RoadHullHU9 3JA
Job description
Job responsibilities
PRACTICE ADMINISTRATORJOB TITLE: PRACTICEADMINISTRATORREPORTS TO: BUSINESSMANAGER/ADMIN MANAGERHOURS: UPTO 37.5 HOURS
Job summary
:To act as a focal point of communication between the GPs, business managerand other members of the primary health care teamTo ensure administrative and clerical duties with in the practice arecarried out within the practices guidelines and policies.To ensure the day-to-dayactivities of the practice are carried out accordingly.Jobresponsibilities:Deal with any problems reported by other members of the health care teamEncourage and support personal development of members of the heath care teamMaintain self and team professionalismKeep the health care team informed of any matters arising as necessary, or as requested by other members of the health care teamKeep the administration manager informed of any matters arising or problems / potential problemsSummarising of medical records/Read codingScanning of hospital letters/records onto the clinical systemRegistering of patients onto the clinical systemOn Call dayProcessing documents/emailsIssue and receipt of standard communications and records between the practiceand the Health AuthorityCheck,monitor and deal with items as they appear in the GP links systemSort anddistribute accordingly any correspondence and records received in the weeklydelivery from the ICB/PCSEEnsuremedical records requested for return to PCSE are retrieved and dealt with inthe appropriate mannerHealth & Safety:The post-holder will assist inpromoting and maintaining their own and others health, safety and security asdefined in the practice Health & Safety Policy, the practice Health &Safety Manual, and the practice Infection Control policy and publishedprocedures. This will include:Using personal security systems within the workplace according to practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsActively reporting of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders roleUndertaking periodic infection control training (minimum annually)Reporting potential risks identifiedDemonstrate due regard for safeguarding and promoting the welfare of children.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this
Job description
, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth &Safety:Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in the practice Health & Safety policy,to include:Using personal security systems within the workplace according to practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsReporting potential risks identifiedEquality andDiversity:Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/ProfessionalDevelopment:The post-holder will participate in any trainingprogramme implemented by the practice as part of this employment, such trainingto include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain qualitywithin the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communicationwithin the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution tothe Implementation of Services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate
Job description
Person Specification
Qualifications
EssentialGCSE grades A-C in English or equivalent
Experience
Desirable
Experience
working with SystmOne
Person Specification
Experience
Desirable
Experience
working with SystmOneEmployer
Details
Shortlisting 21st November 2025 with Interviews being held on Monday 1st December 2025 and/or Wednesday 3rd December 2025 at Longhill Health Centre.Hull Family Practice is a busy teaching practice serving 38,000 patients. We are looking to recruit an Administrator to work up to 37.5 hours per week, but a minimum of 24 hours per week is required to work in our busy Admin office based at Longhill Health Centre. This is an exciting opportunity to join a well established and high performing practice to improve the service we offer to patients whilst supporting the GP's.You will provide a friendly, confident and professional service to our patients. You will be able to demonstrate good communication and organisational skills. You will have the ability to work both independently and as part of a wider team; to use initiative and discretion.
Main duties of the job
The successful candidate for the Administrators position must be an enthusiastic and organised person who is able to work flexibly and effectively as part of a large team. Ideally you would have previous
Experience
working as an Administrator in a busy environment, preferably in an NHS or medical setting but this is not essential for the right candidate. You must be IT competent, be polite with an excellent telephone manner as well as great interpersonal and face to face communication skills.
About us
We are a large friendly teaching practice serving 38,000 patients within the East and West Hull area. We have 10 GP partners, Nurse Practitioners, Pharmacists, Pharmacy Technicians, Physiotherapist a team of Nurses/HCA's and a large team of administration staff including receptionists.We are based in modern purpose built health centre's that we share with a number of other NHS services and we believe in providing all our patients with the best possible
Experience
and health outcomes.
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
Depending on
Experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
AJob location
sMorrill StreetHullHU9 2LJElliott Chappell Health CentreHullHU3 4BB162 Shannon RoadHullHU8 9RW700 Holderness RoadHullHU9 3JAPark Primary Health Care Centre700 Holderness RoadHullHU9 3JA
Job description
Job responsibilities
PRACTICE ADMINISTRATORJOB TITLE: PRACTICEADMINISTRATORREPORTS TO: BUSINESSMANAGER/ADMIN MANAGERHOURS: UPTO 37.5 HOURS
Job summary
:To act as a focal point of communication between the GPs, business managerand other members of the primary health care teamTo ensure administrative and clerical duties with in the practice arecarried out within the practices guidelines and policies.To ensure the day-to-dayactivities of the practice are carried out accordingly.Jobresponsibilities:Deal with any problems reported by other members of the health care teamEncourage and support personal development of members of the heath care teamMaintain self and team professionalismKeep the health care team informed of any matters arising as necessary, or as requested by other members of the health care teamKeep the administration manager informed of any matters arising or problems / potential problemsSummarising of medical records/Read codingScanning of hospital letters/records onto the clinical systemRegistering of patients onto the clinical systemOn Call dayProcessing documents/emailsIssue and receipt of standard communications and records between the practiceand the Health AuthorityCheck,monitor and deal with items as they appear in the GP links systemSort anddistribute accordingly any correspondence and records received in the weeklydelivery from the ICB/PCSEEnsuremedical records requested for return to PCSE are retrieved and dealt with inthe appropriate mannerHealth & Safety:The post-holder will assist inpromoting and maintaining their own and others health, safety and security asdefined in the practice Health & Safety Policy, the practice Health &Safety Manual, and the practice Infection Control policy and publishedprocedures. This will include:Using personal security systems within the workplace according to practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsActively reporting of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders roleUndertaking periodic infection control training (minimum annually)Reporting potential risks identifiedDemonstrate due regard for safeguarding and promoting the welfare of children.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this
Job description
, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth &Safety:Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in the practice Health & Safety policy,to include:Using personal security systems within the workplace according to practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsReporting potential risks identifiedEquality andDiversity:Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/ProfessionalDevelopment:The post-holder will participate in any trainingprogramme implemented by the practice as part of this employment, such trainingto include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain qualitywithin the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communicationwithin the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution tothe Implementation of Services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate
Job description
Person Specification
Qualifications
EssentialGCSE grades A-C in English or equivalent
Experience
Desirable
Experience
working with SystmOne
Person Specification
Experience
Desirable
Experience
working with SystmOneEmployer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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