Care Coordinator - Urgent Community Response North in Aylsham inAylsham PUBLISHED WED 5 NOV 2025 Jump to job information section
Job description
Work for an Outstanding-rated NHS community trust — the first stand‑alone community trust to be awarded CQC Outstanding.
Permanent Band 3 post with clear pay (£24,937–£26,598 pro rata) — solid job security and predictable NHS benefits.
Newly created Care Coordinator role — a real chance to shape urgent community response and make your mark.
Strong development culture, appraisals, PDP, training and clinical lead support to grow admin and SystmOne skills.
Set service window (8am–8pm, 7 days incl. bank holidays) gives predictable rotas — easier to plan childcare or commitments.
Local Aylsham base and ability to make own travel arrangements — ideal for candidates who drive and need autonomy.
Care Coordinator – Urgent Community Response North for Norfolk Community Health and Care NHS Trust, based in Aylsham (NR11). This permanent Band 3 role (salary £24,937–£26,598 pro rata) is responsible for the safe, efficient allocation of urgent patient visits across a service that operates 08:00–20:00, seven days a week, including bank holidays — weekend and shift working is required. The post suits experienced carers, health administrators or people returning to work who are comfortable organising urgent referrals, matching patients to the right clinician by geography and skill mix, and working calmly under pressure; you’ll be part of a service rated Outstanding by the CQC.
Day‑to‑day you will triage and book urgent appointments, audit and maintain accurate electronic records, produce clinical summaries and reports, liaise with health and social care professionals, and help keep stock and admin processes running smoothly. Essential requirements include GCSEs (grade C or equivalent) in English and Maths and NVQ3 (or similar) in Business Administration, good IT skills (SystmOne desirable), excellent attention to detail, tactful communication and the ability to work as part of a multi‑disciplinary team; a DBS check will be required. The post offers on‑the‑job training, a clear appraisal and development programme, and a chance to use caring skills in a practical administrative role. To apply, click the "Apply Now" button alongside this listing on jobsincare.com.
Day‑to‑day you will triage and book urgent appointments, audit and maintain accurate electronic records, produce clinical summaries and reports, liaise with health and social care professionals, and help keep stock and admin processes running smoothly. Essential requirements include GCSEs (grade C or equivalent) in English and Maths and NVQ3 (or similar) in Business Administration, good IT skills (SystmOne desirable), excellent attention to detail, tactful communication and the ability to work as part of a multi‑disciplinary team; a DBS check will be required. The post offers on‑the‑job training, a clear appraisal and development programme, and a chance to use caring skills in a practical administrative role. To apply, click the "Apply Now" button alongside this listing on jobsincare.com.
Work for an Outstanding-rated NHS community trust — the first stand‑alone community trust to be awarded CQC Outstanding.
Permanent Band 3 post with clear pay (£24,937–£26,598 pro rata) — solid job security and predictable NHS benefits.
Newly created Care Coordinator role — a real chance to shape urgent community response and make your mark.
Strong development culture, appraisals, PDP, training and clinical lead support to grow admin and SystmOne skills.
Set service window (8am–8pm, 7 days incl. bank holidays) gives predictable rotas — easier to plan childcare or commitments.
Local Aylsham base and ability to make own travel arrangements — ideal for candidates who drive and need autonomy.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Work for an Outstanding-rated NHS community trust — the first stand‑alone community trust to be awarded CQC Outstanding.; Permanent Band 3 post with clear pay (£24,937–£26,598 pro rata) — solid job security and predictable NHS benefits.; Newly created Care Coordinator role — a real chance to shape urgent community response and make your mark.; Strong development culture: appraisals, PDP, training and clinical lead support to grow admin and SystmOne skills.; Set service window (8am–8pm, 7 days incl. bank holidays) gives predictable rotas — easier to plan childcare or commitments.; Local Aylsham base and ability to make own travel arrangements — ideal for candidates who drive and need autonomy.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Care Coordinator - Urgent Community Response North:
Click to view
To work as a Care Coordinator in the UK, you should possess a range of skills and qualifications to effectively coordinate patient care and support. Here are the key skills typically required:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.
2. Organisational Skills: You need to manage multiple tasks, schedules, and patient needs efficiently, ensuring that care plans are followed properly.
3. Interpersonal Skills: Building rapport with patients and collaborating with multidisciplinary teams is crucial.
4. Problem-Solving Skills: The ability to assess situations, identify issues, and develop effective solutions is important for ensuring patient care.
5. Attention to Detail: Care Coordinators must carefully track patient information, appointments, and care plans to ensure nothing is overlooked.
6. Empathy and Compassion: Understanding the emotional and psychological needs of patients and being sensitive to their circumstances is key.
7. IT Skills: Proficiency in using healthcare software and electronic health records (EHR) systems is often required for managing patient data.
8. Knowledge of Healthcare Systems: Familiarity with local health services, referral pathways, and support resources is essential.
9. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines and patient needs.
10. Teamwork: Ability to work collaboratively with healthcare teams and other professionals to deliver comprehensive care.
11. Crisis Management: Skills to handle emergency situations calmly and effectively.
12. Cultural Competence: Awareness and respect for diverse cultural backgrounds, which may affect how care is provided.
Qualifications
In addition to skills, having relevant qualifications can enhance your opportunities as a Care Coordinator. Common background fields include nursing, social work, or other health and social care professions. Many positions may also require a degree or a diploma in health or social care.
Experience
Prior experience in healthcare settings, particularly in roles that involved patient interaction, health administration, or case management, is often beneficial.
inAylsham
52.7950123607229 1.2510621432294209 Aylsham 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.