Care Coordinator - Harness North PCN in London inLondon PUBLISHED TUE 4 NOV 2025 Jump to job information section
Competitive rates
FIXEDTERM
Harness Care Ltd rqKwMMqGr
Job description
Job summary
WE HAVE 3 POSITIONS AVAILABLE FOR THIS ROLEPREVIOUS APPLICANTS NEED NOT APPLY---------------------------------------------------------------------This is an exciting opportunity to join a thriving Primary Care Network in North West London. As a Care Coordinator you will focus on providing personalised care based on local needs and health priorities. Working as part of a team to deliver well-coordinated care, especially to vulnerable patients or those with complex health issues.This job requires collaboration with GP practices, the Local Authority and other organisations to ensure patients get the best care at the time. The post-holder will work closely with practices within the PCN, requiring strong communication and problem-solving skills, along with a deep understanding of healthcare data analysis and performance monitoring.The role will focus on identifying trends, improving service efficiencies and reducing health inequalities by enabling targeted interventions for key patient groups.By collaborating with primary care colleagues and wider healthcare stakeholders, the Care Coordinator will support the network in navigating an evolving healthcare landscape, ensuring informed decision-making and contributing to the continuous improvement of patient outcomes and service delivery.
Main duties of the job
Coordinate care for patients across multiple services and health professionalsLiaise with patients, carers and healthcare teams to ensure effective care deliveryAssist with patient assessments, care plans and follow-up activitiesSupport patients with accessing community resources and health servicesManage and track referrals and appointments to ensure timely care deliveryCreate and run searches using EMIS to extract and analyse relevant data.Develop and maintain templates, protocols and concepts in EMIS to streamline practice workflows.Utilise clinical tools such as Abtrace, iPlato, and Accurx to enhance digital healthcare delivery across practices.Undertake additional responsibilities aligned with the role as directed by the Programme Director.
About us
Harness Care Ltd and Harness Primary Care Networks (North and South) provides general and extended medical services to a population of 150,000 patients residing across Brent.Harness North PCN consists of 10 GP practices based over 8 sites, caring for a population of over 75,000 patients.We work together with a range of local providers, including acute trusts, community services, social care, voluntary sector and patient participation groups, to offer more personalised, co-ordinated health and social care to our local population.
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
£28,275 a year
Contract
Fixed termDuration16 months
Working pattern
Full-time
Reference number
U0Job location
sPark Royal Medical PracticeCentral Middlesex Hospital, Acton LaneLondonNW10 7NS
Job description
Job responsibilities
The Care Coordinator within a Primary Care Network will focus on providing personalised care based on local needs and health priorities.They work as part of a team to deliver well-coordinated care, especially to vulnerable patients or those with complex health issues. This job requires collaboration with GP practices, the Local Authority and other organisations to ensure patients get the best care at the time.The post-holder will work closely with practices within the PCN, requiring strong communication and problem-solving skills, along with a deep understanding of healthcare data analysis and performance monitoring.The role will focus on identifying trends, improving service efficiencies and reducing health inequalities by enabling targeted interventions for key patient groups.By collaborating with primary care colleagues and wider healthcare stakeholders, the Care Coordinator will support the network in navigating an evolving healthcare landscape, ensuring informed decision-making and contributing to the continuous improvement of patient outcomes and service delivery.
Job description
Person Specification
Experience
Essential
Experience
in complex administrative proceduresCompetent in the use of Office applications
Experience
of working in a healthcare setting
Experience
in coordination or project rolesKnowledge of community health and social care systemsFamiliarity with EMIS clinical softwareValues & BehavioursEssentialDemonstrates ethics, values and personal qualities consistent with the vision, culture and values of HarnessAdaptable, flexible and innovative approach to workAct in ways that support equality, diversity and inclusion, including treating people with dignity and respectAble to problem solve and respond to unexpected demandsAbility to concentrate and focus, managing interruptions andunpredictable requests and pressing service issuesDemonstrate visible leadership
Qualifications
EssentialEducated to GCSE or A Level standard in English and MathsDesirableEnrolled in or previously completed the Personalised Care InstitutetrainingSkillsEssentialAble to build network links with external organisations as anambassador for the Primary Care NetworkAbility to communicate effectively and professionally with colleaguesfrom a wide variety of healthcare professions and diverse groupsEditing/running searches and reports in EMISAnalysing data in excelData visualisation in excelKnowledge of digital collaboration tools (e.g., Teams, SharePoint)
Person Specification
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
WE HAVE 3 POSITIONS AVAILABLE FOR THIS ROLEPREVIOUS APPLICANTS NEED NOT APPLY---------------------------------------------------------------------This is an exciting opportunity to join a thriving Primary Care Network in North West London. As a Care Coordinator you will focus on providing personalised care based on local needs and health priorities. Working as part of a team to deliver well-coordinated care, especially to vulnerable patients or those with complex health issues.This job requires collaboration with GP practices, the Local Authority and other organisations to ensure patients get the best care at the time. The post-holder will work closely with practices within the PCN, requiring strong communication and problem-solving skills, along with a deep understanding of healthcare data analysis and performance monitoring.The role will focus on identifying trends, improving service efficiencies and reducing health inequalities by enabling targeted interventions for key patient groups.By collaborating with primary care colleagues and wider healthcare stakeholders, the Care Coordinator will support the network in navigating an evolving healthcare landscape, ensuring informed decision-making and contributing to the continuous improvement of patient outcomes and service delivery.
Main duties of the job
Coordinate care for patients across multiple services and health professionalsLiaise with patients, carers and healthcare teams to ensure effective care deliveryAssist with patient assessments, care plans and follow-up activitiesSupport patients with accessing community resources and health servicesManage and track referrals and appointments to ensure timely care deliveryCreate and run searches using EMIS to extract and analyse relevant data.Develop and maintain templates, protocols and concepts in EMIS to streamline practice workflows.Utilise clinical tools such as Abtrace, iPlato, and Accurx to enhance digital healthcare delivery across practices.Undertake additional responsibilities aligned with the role as directed by the Programme Director.
About us
Harness Care Ltd and Harness Primary Care Networks (North and South) provides general and extended medical services to a population of 150,000 patients residing across Brent.Harness North PCN consists of 10 GP practices based over 8 sites, caring for a population of over 75,000 patients.We work together with a range of local providers, including acute trusts, community services, social care, voluntary sector and patient participation groups, to offer more personalised, co-ordinated health and social care to our local population.
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
£28,275 a year
Contract
Fixed termDuration16 months
Working pattern
Full-time
Reference number
U0Job location
sPark Royal Medical PracticeCentral Middlesex Hospital, Acton LaneLondonNW10 7NS
Job description
Job responsibilities
The Care Coordinator within a Primary Care Network will focus on providing personalised care based on local needs and health priorities.They work as part of a team to deliver well-coordinated care, especially to vulnerable patients or those with complex health issues. This job requires collaboration with GP practices, the Local Authority and other organisations to ensure patients get the best care at the time.The post-holder will work closely with practices within the PCN, requiring strong communication and problem-solving skills, along with a deep understanding of healthcare data analysis and performance monitoring.The role will focus on identifying trends, improving service efficiencies and reducing health inequalities by enabling targeted interventions for key patient groups.By collaborating with primary care colleagues and wider healthcare stakeholders, the Care Coordinator will support the network in navigating an evolving healthcare landscape, ensuring informed decision-making and contributing to the continuous improvement of patient outcomes and service delivery.
Job description
Person Specification
Experience
Essential
Experience
in complex administrative proceduresCompetent in the use of Office applications
Experience
of working in a healthcare setting
Experience
in coordination or project rolesKnowledge of community health and social care systemsFamiliarity with EMIS clinical softwareValues & BehavioursEssentialDemonstrates ethics, values and personal qualities consistent with the vision, culture and values of HarnessAdaptable, flexible and innovative approach to workAct in ways that support equality, diversity and inclusion, including treating people with dignity and respectAble to problem solve and respond to unexpected demandsAbility to concentrate and focus, managing interruptions andunpredictable requests and pressing service issuesDemonstrate visible leadership
Qualifications
EssentialEducated to GCSE or A Level standard in English and MathsDesirableEnrolled in or previously completed the Personalised Care InstitutetrainingSkillsEssentialAble to build network links with external organisations as anambassador for the Primary Care NetworkAbility to communicate effectively and professionally with colleaguesfrom a wide variety of healthcare professions and diverse groupsEditing/running searches and reports in EMISAnalysing data in excelData visualisation in excelKnowledge of digital collaboration tools (e.g., Teams, SharePoint)
Person Specification
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Care Coordinator - Harness North PCN:
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To work as a Care Coordinator in the UK, you should possess a range of skills and qualifications to effectively coordinate patient care and support. Here are the key skills typically required:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.
2. Organisational Skills: You need to manage multiple tasks, schedules, and patient needs efficiently, ensuring that care plans are followed properly.
3. Interpersonal Skills: Building rapport with patients and collaborating with multidisciplinary teams is crucial.
4. Problem-Solving Skills: The ability to assess situations, identify issues, and develop effective solutions is important for ensuring patient care.
5. Attention to Detail: Care Coordinators must carefully track patient information, appointments, and care plans to ensure nothing is overlooked.
6. Empathy and Compassion: Understanding the emotional and psychological needs of patients and being sensitive to their circumstances is key.
7. IT Skills: Proficiency in using healthcare software and electronic health records (EHR) systems is often required for managing patient data.
8. Knowledge of Healthcare Systems: Familiarity with local health services, referral pathways, and support resources is essential.
9. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines and patient needs.
10. Teamwork: Ability to work collaboratively with healthcare teams and other professionals to deliver comprehensive care.
11. Crisis Management: Skills to handle emergency situations calmly and effectively.
12. Cultural Competence: Awareness and respect for diverse cultural backgrounds, which may affect how care is provided.
Qualifications
In addition to skills, having relevant qualifications can enhance your opportunities as a Care Coordinator. Common background fields include nursing, social work, or other health and social care professions. Many positions may also require a degree or a diploma in health or social care.
Experience
Prior experience in healthcare settings, particularly in roles that involved patient interaction, health administration, or case management, is often beneficial.
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