Health Care Assistant - Tudor Gate Surgery in Abergavenny inAbergavenny PUBLISHED WED 29 OCT 2025 Jump to job information section
GP Practice in Wales rx4z0T95
Job description
Job summary
Salary
Available on Application16 hours a weekTudor Gate Surgery is a long-established dispensing practice set in the Market Town of Abergavenny. We are looking for a qualified Health Care Assistant to join the team working 16 hours a week over 3 days with covering for holiday and sickness.The successful candidate will support the clinical team with providing Primary Health Care Services for all registered patients.
Main duties of the job
The main duties will include:PhlebotomySample processingVaccine administrationPatient health checksMinor surgery & family planning clinics
About us
We currently have 4 partners, 2 salaried GPs and a GP retainer. We are a training practice and therefore regularly have GP registrars working within the practice. We have a solid nursing team that comprises of 4 nurses, 2 HCAs and 1 phlebotomist. We are a dispensing practice, which enables us to supply medication to our rural patients. The building was refurbished in 2and boasts a clean up to date set of clinical rooms.
Details
Date posted
29 October 2025
Pay scheme
Other
Salary
Depending on
Experience
Salary
Available on Application
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
M0044-25-0253
Job location
sTudor Gate SurgeryTudor StreetAbergavennyGwentNP7 5DL
Job description
Job responsibilities
JOB TITLE: HEALTHCARE ASSISTANTREPORTS TO: LEAD NURSE (Clinically)PRACTICE MANAGER (Administratively)
Job summary
:Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.Duties and responsibilities:New patient health checksECG recordingPhlebotomyChaperoning dutiesProcessing and management of laboratory samples requested by GPs/nursesSterilising, cleansing and maintenance of surgical equipmentVaccine/cold chain storage, monitoring and recordingSurgical equipment and vaccine re-stocking and stock rotationClearing and re-stocking consulting roomsPreparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations/specialised clinicsAssisting in the assessment and surveillance of patients health and well-beingUndertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individualHelping to raise awareness of health and well-being and how it can be promotedAssisting with the collection and collation of data on needs related to health and well-beingAdministration of vaccines (utilising PSD) which has been signed by a DoctorAny other tasks associated with the role as set by Lead Nurse/PM (with appropriate training)ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this
Job description
, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & SafetyThe post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):Using personal security systems within the workplace according to practice guidelinesAwareness of national standards of infection control and cleanliness and regulatory /
Contract
ual / professional requirements, and good practice guidelinesResponsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangementsManagement and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staffResponsible for hand hygiene across the practiceOwnership of infection control and clinically based patient care protocols, and implementation of those protocols across the practiceActive observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriateIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient processMaking effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processesMonitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.Safe management of sharps procedures including training, use, storage and disposalUsing appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible managementActively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managersUndertaking periodic infection control training (minimum twice annually)Routine management of own team / team areas, and maintenance of work space standardsWaste management including collection, handling, segregation, container management, storage and collectionSpillage control procedures, management and trainingDecontamination control procedures, management and training, and equipment maintenanceMaintenance of sterile environmentsDemonstrate due regard for safeguarding and promoting the welfare of children.Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional developmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQualityThe post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution to the Implementation of Services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate
Job description
Person Specification
Experience
EssentialHealth care work
Experience
, including venepuncture
Experience
of dealing with the general public
Experience
of working in a GP practice settingDesirable
Experience
of working in primary care.Skills and KnowledgeEssentialAbility to work as a team member.Organisational and prioritising skillsGood communication skills, both written and oralGood interpersonal skillsBasic IT skillsFlexible to the needs of the serviceTeam PlayerDesirableKnowledge of EMIS IT system
Qualifications
EssentialGood standard of general educationQualified in PhlebotomyNVQ Level 3 or equivalent in Health CareDesirableResuscitation Training
Person Specification
Experience
EssentialHealth care work
Experience
, including venepuncture
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
Salary
Available on Application16 hours a weekTudor Gate Surgery is a long-established dispensing practice set in the Market Town of Abergavenny. We are looking for a qualified Health Care Assistant to join the team working 16 hours a week over 3 days with covering for holiday and sickness.The successful candidate will support the clinical team with providing Primary Health Care Services for all registered patients.
Main duties of the job
The main duties will include:PhlebotomySample processingVaccine administrationPatient health checksMinor surgery & family planning clinics
About us
We currently have 4 partners, 2 salaried GPs and a GP retainer. We are a training practice and therefore regularly have GP registrars working within the practice. We have a solid nursing team that comprises of 4 nurses, 2 HCAs and 1 phlebotomist. We are a dispensing practice, which enables us to supply medication to our rural patients. The building was refurbished in 2and boasts a clean up to date set of clinical rooms.
Details
Date posted
29 October 2025
Pay scheme
Other
Salary
Depending on
Experience
Salary
Available on Application
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
M0044-25-0253
Job location
sTudor Gate SurgeryTudor StreetAbergavennyGwentNP7 5DL
Job description
Job responsibilities
JOB TITLE: HEALTHCARE ASSISTANTREPORTS TO: LEAD NURSE (Clinically)PRACTICE MANAGER (Administratively)
Job summary
:Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.Duties and responsibilities:New patient health checksECG recordingPhlebotomyChaperoning dutiesProcessing and management of laboratory samples requested by GPs/nursesSterilising, cleansing and maintenance of surgical equipmentVaccine/cold chain storage, monitoring and recordingSurgical equipment and vaccine re-stocking and stock rotationClearing and re-stocking consulting roomsPreparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations/specialised clinicsAssisting in the assessment and surveillance of patients health and well-beingUndertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individualHelping to raise awareness of health and well-being and how it can be promotedAssisting with the collection and collation of data on needs related to health and well-beingAdministration of vaccines (utilising PSD) which has been signed by a DoctorAny other tasks associated with the role as set by Lead Nurse/PM (with appropriate training)ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this
Job description
, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & SafetyThe post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):Using personal security systems within the workplace according to practice guidelinesAwareness of national standards of infection control and cleanliness and regulatory /
Contract
ual / professional requirements, and good practice guidelinesResponsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangementsManagement and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staffResponsible for hand hygiene across the practiceOwnership of infection control and clinically based patient care protocols, and implementation of those protocols across the practiceActive observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriateIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient processMaking effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processesMonitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.Safe management of sharps procedures including training, use, storage and disposalUsing appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible managementActively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managersUndertaking periodic infection control training (minimum twice annually)Routine management of own team / team areas, and maintenance of work space standardsWaste management including collection, handling, segregation, container management, storage and collectionSpillage control procedures, management and trainingDecontamination control procedures, management and training, and equipment maintenanceMaintenance of sterile environmentsDemonstrate due regard for safeguarding and promoting the welfare of children.Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional developmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQualityThe post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution to the Implementation of Services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate
Job description
Person Specification
Experience
EssentialHealth care work
Experience
, including venepuncture
Experience
of dealing with the general public
Experience
of working in a GP practice settingDesirable
Experience
of working in primary care.Skills and KnowledgeEssentialAbility to work as a team member.Organisational and prioritising skillsGood communication skills, both written and oralGood interpersonal skillsBasic IT skillsFlexible to the needs of the serviceTeam PlayerDesirableKnowledge of EMIS IT system
Qualifications
EssentialGood standard of general educationQualified in PhlebotomyNVQ Level 3 or equivalent in Health CareDesirableResuscitation Training
Person Specification
Experience
EssentialHealth care work
Experience
, including venepuncture
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
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Benefits are provided by the employer and will be confirmed during your application.
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Useful skills for a Health Care Assistant - Tudor Gate Surgery:
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To work as a Health Care Assistant (HCA) in the UK, you will need a variety of skills and qualities to provide effective care and support to patients. Here are some essential skills and qualifications:
1. Communication Skills: Ability to communicate clearly and empathetically with patients, their families, and other healthcare professionals.
2. Interpersonal Skills: Building rapport with patients and providing emotional support is crucial.
3. Compassion and Empathy: Understanding the feelings and experiences of patients to provide the best possible care.
4. Physical Stamina and Strength: The role may involve lifting and moving patients, as well as being on your feet for long periods.
5. Teamwork: Collaborating with other healthcare professionals to deliver coordinated care.
6. Patience and Resilience: Caring for patients, especially those with complex needs, can be challenging, so patience is essential.
7. Attention to Detail: Noticing changes in a patient's condition and following care plans accurately.
8. Basic IT Skills: Many healthcare environments use electronic patient records, so familiarity with computers is beneficial.
9. Organizational Skills: Managing your time and priorities effectively to ensure that all patient needs are met.
10. Understanding of Health and Safety Regulations: Knowledge of infection control, safeguarding, and maintaining a safe environment for both patients and staff.
11. Basic Clinical Skills: Depending on the setting, you may need skills such as taking vital signs (temperature, pulse, blood pressure), assisting with personal care, and understanding basic medical terminology.
Qualifications
While formal qualifications are not always required to become an HCA, some employers may prefer candidates with:
- Relevant Experience: Experience in care settings, either paid or voluntary, is highly valued.
- NVQs or Diplomas: Qualifications in Health and Social Care, such as an NVQ Level 2 or 3, can enhance your employability.
- Basic First Aid Certification: Having this certification can be beneficial.
Additional Training
Many employers offer on-the-job training, and you may also be expected to complete mandatory training courses, such as:
- Manual handling
- Health and safety
- Safeguarding vulnerable adults and children
- Infection prevention and control

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