Senior Healthcare Support Worker in Scarborough inScarborough PUBLISHED FRI 7 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year per annum
PERMANENT
Job description
Job summary
The East Coast Day Surgery Team cover elective day surgery on Haldane and Lloyd ward, and are closely affiliated with the preoperative assessment team, often supporting in all areas to ensure our elective surgical patients have a smooth transition through their elective surgical journey.The East Coast Day Surgery team are moving forward to also assist with benign non-surgical urological treatments, on both the Scarborough and Bridlington sites. This is an exciting move which will broaden the skill set of the day unit, provide east coast capacity for patients and also bring the team in line with our York Day surgery colleagues.We offer a Monday to Friday day time only service, meaning an excellent work/life balance for our team members. With the opportunity to partake in waiting list initiatives on limited weekends, which are paid additionally.Due to this expansion in services we are looking to recruit a Band 3 HCSW to join our dynamic and versatile team. It is vital that you are able to undertake Band 3 tasks such as blood taking, 12 lead ECG and patient observations. We are looking for a HCSW who is kind, compassionate and hard working.Interviews for this position will be held in person only at the hospital site. Remote interviews will not be available.Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role
Main duties of the job
The
Job description
outlines the primary role and responsibilities of a Senior Health Care Support Worker. It is not exhaustive and may be amended from time to time as the needs of the service change. As this contains core functions of the role, it is important to note that some service areas may have additional skill requirements which are subject to competency based assessments.There is an expectation for post holders to be flexible in order to provide cover to other clinical areas where there is an increase in service demand.Conduct and behaviourDemonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors at all times.Act as an ambassador promoting the corporate image of York and Scarborough Teaching Hospitals NHS Foundation Trust, to all individuals, groups and external organisations, to sustain public confidence and trust.Act as a positive role model for all Trust employees.Demonstrate a positive professional working relationship with colleagues and other members of the Trust by promoting open communication, trust and respect.Establish and actively maintain clear professional boundaries at all times with patients, and any one close to them e.g. relatives, friend.Please see the attached
Job description
and addendum for further information.
About us
Trust Information Pack: https://jobsincare.com/job/jnsW2hBBFVv benefitsWe offer a range of benefits to support our staff including:Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants27 days holiday rising to 33 days (depending on NHS Trust service)A generous relocation package of up to 30% of
Salary
(capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.A variety of different types of paid and unpaid leave covering emergency and planned leaveConfidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance ProgrammeNHS Car Lease scheme and Cycle to Work schemeAn extensive range of learning and development opportunitiesDiscounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providersFor further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
419-7577969-SHC-SS
Job location
sScarborough HospitalWoodlands DriveScarboroughYO12 6QL
Job description
Job responsibilities
A full description of the role is available in the attachment:
Job description
.Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.Working for the TrustAcross our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.Armed Forces Friendly EmployerWe are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Person Specification
Qualifications
EssentialLevel 3 vocational qualification in a health/social care related subject or willing to successfully complete the Level 3 Diploma (QCF) appropriate to the clinical area, as provided by the OrganisationL2 Functional/Key skillsDesirableMinimum of C grade GCSE or equivalent in English and Maths
Experience
EssentialPrevious
Experience
working and communicating with the public in a health/social care/educational settingDesirable
Experience
of working in a multidisciplinary team in health, social care or educationSkillsEssentialAble to work independently without direct supervisionBasic IT skillsDemonstrate effective communication skillsAbility to follow direction and able to use own initiative to problem solveAbility to manage, prioritise and organise own workload with advice and consultationBe approachable, friendly and non-judgemental with an ability to handle sensitive issuesAbility to remain calm and organised under pressureProfessional approach and imageDesirableAdvanced IT skills e.g. Demonstrate effective spreadsheets, PowerPoint or ECDL qualification (Willing to undertake further training)
Person Specification
Experience
EssentialPrevious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
The East Coast Day Surgery Team cover elective day surgery on Haldane and Lloyd ward, and are closely affiliated with the preoperative assessment team, often supporting in all areas to ensure our elective surgical patients have a smooth transition through their elective surgical journey.The East Coast Day Surgery team are moving forward to also assist with benign non-surgical urological treatments, on both the Scarborough and Bridlington sites. This is an exciting move which will broaden the skill set of the day unit, provide east coast capacity for patients and also bring the team in line with our York Day surgery colleagues.We offer a Monday to Friday day time only service, meaning an excellent work/life balance for our team members. With the opportunity to partake in waiting list initiatives on limited weekends, which are paid additionally.Due to this expansion in services we are looking to recruit a Band 3 HCSW to join our dynamic and versatile team. It is vital that you are able to undertake Band 3 tasks such as blood taking, 12 lead ECG and patient observations. We are looking for a HCSW who is kind, compassionate and hard working.Interviews for this position will be held in person only at the hospital site. Remote interviews will not be available.Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role
Main duties of the job
The
Job description
outlines the primary role and responsibilities of a Senior Health Care Support Worker. It is not exhaustive and may be amended from time to time as the needs of the service change. As this contains core functions of the role, it is important to note that some service areas may have additional skill requirements which are subject to competency based assessments.There is an expectation for post holders to be flexible in order to provide cover to other clinical areas where there is an increase in service demand.Conduct and behaviourDemonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors at all times.Act as an ambassador promoting the corporate image of York and Scarborough Teaching Hospitals NHS Foundation Trust, to all individuals, groups and external organisations, to sustain public confidence and trust.Act as a positive role model for all Trust employees.Demonstrate a positive professional working relationship with colleagues and other members of the Trust by promoting open communication, trust and respect.Establish and actively maintain clear professional boundaries at all times with patients, and any one close to them e.g. relatives, friend.Please see the attached
Job description
and addendum for further information.
About us
Trust Information Pack: https://jobsincare.com/job/jnsW2hBBFVv benefitsWe offer a range of benefits to support our staff including:Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants27 days holiday rising to 33 days (depending on NHS Trust service)A generous relocation package of up to 30% of
Salary
(capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.A variety of different types of paid and unpaid leave covering emergency and planned leaveConfidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance ProgrammeNHS Car Lease scheme and Cycle to Work schemeAn extensive range of learning and development opportunitiesDiscounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providersFor further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
419-7577969-SHC-SS
Job location
sScarborough HospitalWoodlands DriveScarboroughYO12 6QL
Job description
Job responsibilities
A full description of the role is available in the attachment:
Job description
.Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.Working for the TrustAcross our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.Armed Forces Friendly EmployerWe are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Person Specification
Qualifications
EssentialLevel 3 vocational qualification in a health/social care related subject or willing to successfully complete the Level 3 Diploma (QCF) appropriate to the clinical area, as provided by the OrganisationL2 Functional/Key skillsDesirableMinimum of C grade GCSE or equivalent in English and Maths
Experience
EssentialPrevious
Experience
working and communicating with the public in a health/social care/educational settingDesirable
Experience
of working in a multidisciplinary team in health, social care or educationSkillsEssentialAble to work independently without direct supervisionBasic IT skillsDemonstrate effective communication skillsAbility to follow direction and able to use own initiative to problem solveAbility to manage, prioritise and organise own workload with advice and consultationBe approachable, friendly and non-judgemental with an ability to handle sensitive issuesAbility to remain calm and organised under pressureProfessional approach and imageDesirableAdvanced IT skills e.g. Demonstrate effective spreadsheets, PowerPoint or ECDL qualification (Willing to undertake further training)
Person Specification
Experience
EssentialPrevious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Role duties
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More information related to this job opportunity, from jobsincare:
Useful skills for a Senior Healthcare Support Worker:
Click to view
To work as a Senior Healthcare Support Worker in the UK, you'll need a combination of technical skills, interpersonal abilities, and knowledge specific to the healthcare sector. Here are some key skills and qualifications that are typically required:
Essential Skills:
1. Clinical Skills:
- Basic Patient Care: Understanding how to assist with daily living activities, monitoring patients' conditions, and reporting changes.
- Medical Procedure Assistance: Assisting with or performing specific procedures under the guidance of healthcare professionals.
2. Communication Skills:
- Verbal Communication: Ability to convey information clearly to patients and team members.
- Written Communication: Skills for maintaining accurate records and documentation.
3. Interpersonal Skills:
- Empathy and Compassion: Understanding patient needs and providing emotional support.
- Teamwork: Collaborating effectively with nurses, doctors, and other healthcare professionals.
4. Organisational Skills:
- Time Management: Prioritizing tasks efficiently in a fast-paced environment.
- Record Keeping: Keeping accurate and organized patient records.
5. Problem-Solving Skills:
- Ability to address issues and offer solutions in patient care under supervision.
6. Knowledge of Healthcare Policies:
- Understanding of relevant healthcare legislation, protocols, and best practices.
Qualifications:
- Experience: Most positions require prior experience as a healthcare support worker or in a related role.
- Education: Many employers look for qualifications such as:
- NVQ Level 2 or 3 in Health and Social Care.
- Other relevant certifications or training in healthcare.
- Specialized Training: Depending on the healthcare setting, additional training in specific areas like mental health, elderly care, or disability support may be beneficial.
Personal Attributes:
- Resilience and Stress Management: The ability to cope with the emotional and physical demands of the job.
- Adaptability: Being open to change and able to work in various environments and conditions.
Additional Skills:
- Technological Proficiency: Familiarity with healthcare software and electronic health records.
- First Aid and CPR Training: Certification may be required or advantageous.
Regulatory Requirements:
- Disclosure and Barring Service (DBS) Check: A thorough background check is usually needed.
- Mandatory Training: Completing training in areas such as infection control, safeguarding, and health and safety might be required.
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51.33991551997375 0.47048239551709903 Scarborough 
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