Clinical Admin Support in Basford, Nottingham inBasford, Nottingham PUBLISHED THU 6 NOV 2025 Jump to job information section

Job summary
To provide a welcoming and confidential reception service in a specific designated area. To work as part of a team providing clerical and administrative support.Please note applicants will be required to pay for their DBS check. Costs are deducted from

Salary
following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your

Salary
over the first 2 months of employment.You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.Please note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS

Experience
would normally be placed at the bottom of the band in line with Agenda for Change. This

Salary
is below the minimum

Salary
required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here
https://jobsincare.com/job/jnsWkAlTJkw

Main duties of the job
This is a role that requires the post holder to provide an efficient, tactful, comprehensive and confidential reception, clerical and administrative service for the department. This will include maintaining patient related records/databases, processing referrals, making appointments and preparing correspondence.

About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Details

Date posted
06 November 2025

Pay scheme
Agenda for changeBandBand 2

Salary
£24,465 a year Per annum (pro rata for part time)

Contract
Fixed termDuration12 months

Working pattern
Full-time

Reference number
186-1315-25-MH

Job location
sCity Central Local Mental Health TeamHighbury Hospital, Highbury RoadBasford, NottinghamNG6 9DR

Job description

Job responsibilities
To provide a welcoming and confidential reception service in a specific designated area. To work as part of a team providing clerical and administrative support.To receive and make internal and external telephone calls from staff, service users / patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.To receive and process incoming referrals into the service. Ensuring all actions are completed accordingly.Type correspondence as required.Co-ordinating healthcare appointments for patients.Word process correspondence including letters, memos and typing reports.Filing and photocopying, scan and attaching documents.To implement and maintain adequate filing and follow up systems.Transfer of individual and bulk files for archiving between locations.Input clinical data and maintain.Identify health and safety practices that are appropriate to self and others.To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan My Annual Review.Working as a team to provide cover for sickness and annual leave, as and when required.To undertake any other duties that would be a reasonable expectation of this role.

Job description

Person Specification

Qualifications
EssentialNVQ Level 2 Business Administration or willing to work towards.Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and

Experience
.SkillsEssentialGood verbal / written communication skills.Excellent IT skills and knowledge of IT systems.Excellent telephone manner.Ability to work as part of a team.

Experience
Essential

Experience
of working in an office/reception environment.KnowledgeEssentialAwareness of confidentiality requirements.Physical RequirementsEssentialHas the ability to perform the full range of duties.Values & BehavioursEssentialAll colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust Honesty Respect Compassion Teamwork.All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details